PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC SLAVE ELECTRONIC CONTROL MODULE (ECM) WHICH MAY FAIL ON CERTAIN D6K XL, D6K LPG TRACK-TYPE TRACTORS, 953D, AND 963D TRACK-TYPE LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC SLAVE ELECTRONIC CONTROL MODULE (ECM) WHICH MAY FAIL ON CERTAIN D6K XL, D6K LPG TRACK-TYPE TRACTORS, 953D, AND 963D TRACK-TYPE LOADERS

Usage:

REBE2805-03

27Nov2007
(Revised 28Feb2008)


O-534
U-612
D-499
A-498

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC SLAVE ELECTRONIC CONTROL MODULE (ECM) WHICH MAY FAIL ON CERTAIN D6K XL, D6K LPG TRACK-TYPE TRACTORS, 953D, AND 963D TRACK-TYPE LOADERS

5702 1901 3168
PS42567
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42567" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 27Nov2007 (Revised 04Jan2008) Service Letter. Changes have been made to Affected Product.


TERMINATION DATE

30Nov2008

PROBLEM

The 3003631/">300-3631 slave ECM control group may fail on certain D6K LPG, D6K XL Track-Type Tractors, 953D, and 963D Track-Type Loaders. When the slave ECM control group fails, the blade angling function may not operate, implements do not work and/or Implements work in only in one direction. The following diagnostics code(s) may be logged:

CID FMI
1558 09
2143 09

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
953D  LBP00166, 168-171, 173-184, 198-200, 207, 211-214, 219, 221-222, 229-230, 232-236, 245-252, 255, 257, 259-266, 269-270, 276-278, 282-283, 285, 288-291, 295, 297, 299-300, 302, 304-306, 313, 315, 320, 322, 327, 334, 336-337, 344-346, 352, 358-359, 362-363, 367-369, 371-373, 376-378, 380, 382-383, 385, 387-389, 391, 393-394, 396-397, 400-401, 404-407, 409-413, 417, 419, 421-422, 425, 427-431, 433, 436-438, 441-443, 445, 447, 449, 453, 455, 457-462
963D  LCS00222, 224-234, 239-243, 245-246, 248-250, 252-253, 255-260, 263-264, 266-267, 269-270, 272-273, 278-280, 285-286, 288-289, 292-300, 302, 304, 306, 310, 312-314, 316, 318-324, 326, 330, 334-339, 343, 346-348, 351, 353-354, 356-360, 365-367, 370-371, 375-376, 378, 381, 383, 386, 388-390, 392-393, 395-396, 398-400, 402-405, 407-408, 410-418, 421, 424, 426-427, 431-432, 434, 436, 438-439, 442, 445-446, 452-454, 456-457, 464-465, 468-471, 473-474
D6K LGP  DHA00257-00260, 262-263, 265, 269-270, 272-273, 275-279, 281-293, 295-296, 299-302, 304-310, 312-313, 315-319, 321-328, 330, 333-334, 336-343, 345, 347-351, 353, 355-370, 372-394, 396-398, 400, 402, 405-440, 442-469, 471-473, 475-482, 484-491, 493-498, 500-504, 507-509, 511-513, 515-534, 536-538, 540, 542-543, 547-549, 555-557, 560-563, 565-576, 579-581, 583-591, 594-595, 597, 599, 601-615, 617-621, 623-626, 629-637, 639-648
D6K XL  FBH00390-00400, 402-404, 406-407, 409-411, 413-421, 424-444, 446-447, 449-450, 452-463, 465-467, 470-473, 475-483, 485-489, 491-493, 496-502, 504-507, 509-532, 534, 536-549, 552-556, 558-569, 571, 573, 575-577, 579, 581, 584-586, 588-591, 593-632, 634-635, 637-640, 642, 644-645, 648, 653, 655-656, 659-660, 664, 667-671, 673-678, 680-682, 684, 687, 689-692, 694, 696-700, 703-704, 706-713, 716-745, 747, 749-751, 753-756, 758, 760-762, 764-774, 776-780, 784-791, 793-799, 801-803
*******Group  2*******
D6K LGP  DHA00256, 261, 264, 266-268, 271, 274, 280, 294, 297-298, 303, 311, 314, 320, 329, 331-332, 335, 344, 346, 352, 354, 371, 395, 399, 401, 403-404, 441, 470, 474, 483, 492, 499, 505-506, 510, 514, 535, 539, 541, 544-546, 550-554, 558-559, 564, 577-578, 582, 592-593, 596, 598, 600, 616, 622, 627-628, 638
D6K XL  FBH00401, 405, 408, 412, 422-423, 445, 448, 451, 464, 468-469, 474, 484, 490, 494-495, 503, 508, 533, 535, 550-551, 557, 570, 572, 574, 578, 580, 582-583, 587, 592, 633, 636, 641, 643, 646-647, 649-652, 654, 657-658, 661-663, 665-666, 672, 679, 683, 685-686, 688, 693, 695, 701-702, 705, 714-715, 746, 748, 752, 757, 759, 763, 775, 781-783, 792, 800

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2852214 SFWR GP-A3012
1 3003631 CONTROL GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
2 2852214 SFWR GP-A3012
2 3003631 CONTROL GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

NOTE: Please make every attempt to rework machines in your stock before delivering the machine to the customer.

NOTE: The first character of the date code is the seventh character under the bar code. Ex: 869699-Date Code R07033 - AGX1 (Refer to Image1).

GROUP 1: Refer to Image1.

Remove the 3003631/">300-3631 ECM for the blade control and inspect the date code (A). Replace the ECM with a new 3003631/">300-3631 and flash with software 285-2214 if the date code is: R06341, R06346, R06350, R07018, R07019, R07023, R07031, R07032, R07033, R07037, R07054, R07055, R07061, R07067, R07068, R07071, R07079, R07086, or R07093.

If the date code is not one listed above, reinstall the ECM.

GROUP 2: Refer to Image1.

1. Remove the 3003631/">300-3631 ECM for the blade control and inspect the date code (A). Replace the ECM with a new 3003631/">300-3631 and flash with software 285-2214 if the date code is: R06341, R06346, R06350, R07018, R07019, R07023, R07031, R07032, R07033, R07037, R07054, R07055, R07061, R07067, R07068, R07071, R07079, R07086, or R07093.

If the date code is not one listed above, reinstall the control.

2. Repeat Step 1 for the ripper or winch control.

NOTE: Flashing of the A1:2C Slave ECM is to be done with WinFlash. Cat ET will not recognize a slave ECM. Refer to image 2.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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