PRODUCT SUPPORT PROGRAM FOR REPLACING THE CARRIER BEARINGS ON CERTAIN 966H AND 972H WHEEL LOADERS
Usage:
REBE2811-00
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| 19Dec2007 |
U-671
A-545
D-547
O-586
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE CARRIER BEARINGS ON CERTAIN 966H AND 972H WHEEL LOADERS |
|
| 3251 3253 | PS51424 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51424" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2009 |
PROBLEM
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| The existing carrier bearing may fail on certain 966H and 972H Wheel Loaders. If the existing bearing fails it can cause damage to other driveline components and cause the machine to be inoperatible. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 966H | A6D00117-01346 A6G00117-02332 A6J00149-00465, 467-774, 776-808, 810-811, 813-815, 817, 819, 821-828 |
| 972H | A7D00117-00565 A7G00117-00779 A7J00150-00264 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 4V7081 | STRAP |
| 4 | 7X2554 | BOLT |
| 4 | 1106923 | SPACER |
| 4 | 1383816 | BOLT-12 POINT HD |
| 1 | 2964297 | JOINT GP-UNIV -A |
| 1 | 2964301 | BEARING AS. |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the following sections in the Diassembly and Assembly Manual, RENR8847, for the procedure to install the carrier bearing and drive shaft: "Carrier Bearing (Drive Shaft) - Remove and Install" "Drive Shaft (Front) - Remove and Install" |
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SERVICE CLAIM ALLOWANCES
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0-15 mo |
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16-20 mo |
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| NOTE: This is a 8.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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