PRODUCT SUPPORT PROGRAM FOR ADJUSTING THE MAGNET CABLE ROUTING AND HARNESS ROUTING ON CERTAIN 320E EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR ADJUSTING THE MAGNET CABLE ROUTING AND HARNESS ROUTING ON CERTAIN 320E EXCAVATORS

Usage:

TEBE4118-00

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21Jan2016

D-34

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Before/After	PRODUCT SUPPORT PROGRAM FOR ADJUSTING THE MAGNET CABLE ROUTING AND HARNESS ROUTING ON CERTAIN 320E EXCAVATORS
5154 1408		PS44967

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44967" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jan2018

PROBLEM

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The existing magnet cable and harness can interfere with the machine harness on certain 320E Excavators.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
320E L	LAK00211, 247, 253, 255, 264, 267, 291-292, 294, 314, 317, 320

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*****Group 2*****
320E L	LAK00206, 273, 295, 306, 312

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*****Group 3*****
320E L	LAK00187

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	7K1181	STRAP-CABLE
2	2041673	STRAP-CBL DUAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	4K8864	CLIP-LOOP
2	7K1181	STRAP-CABLE
2	2041673	STRAP-CBL DUAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	4K8864	CLIP-LOOP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

For Group 1 machines, perform the "Rework Procedure on Harness".

For Group 2 machines, perform the "Rework Procedure on Harness" and "Rework Procedure on Clip".

For Group 3 machines, perform the "Rework Procedure on Clip".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-5000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
5001-8000 hrs, 49-72 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-5000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
5001-8000 hrs, 49-72 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 1.0-hour job for Group 2

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-5000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
5001-8000 hrs, 49-72 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 1.0-hour job for Group 3

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Group Number 1

Rework Procedure on Harness:

Install two 204-1673 Straps between the magnet cable and thick harness, at both ends of the hole, at the front of the right side plate of the swing frame. Tie the thick harness and thin harness by two 7K-1181 Cable Straps next to the 204-1673 Strap. Refer to Images1.1.1, 1.1.2, and 1.1.3.

Image1.1.1

Image1.1.2

Image1.1.3

Group Number 3

Rework Procedure on Clip:

Replace the existing 8M-2773 with a new 4K-8864 Clip. Tighten the bolt on clip to a specified torque of 55 +/- 10 N.m. Refer to Image2.1.1.