PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR CROSS BEAM ON 48 INCH CAB RISERS WHICH MAY CRACK ON CERTAIN 320C, 322C, 325C, AND 330C FOREST MACHINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR CROSS BEAM ON 48 INCH CAB RISERS WHICH MAY CRACK ON CERTAIN 320C, 322C, 325C, AND 330C FOREST MACHINES

Usage:

SEBE9281-01

July 27, 2005
(Revised September 2005)
U-251
D-195
O-205

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*After failure only*	PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR CROSS BEAM ON 48 INCH CAB RISERS WHICH MAY CRACK ON CERTAIN 320C, 322C, 325C, AND 330C FOREST MACHINES
7260		PS51000

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51000" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the July 27, 2005 Service Letter. Changes have been made to the Affected Product.

TERMINATION DATE

July 31, 2007

PROBLEM

The rear cross beam for tilting the cab on 48 inch cab risers may crack at or near the ears that attach to the tilt cylinder or tilt safety cable on certain 320C, 322C, 325C, and 330C Forest Machines.

AFFECTED PRODUCT

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Model	Identification Number
320C	SAH1001-1090
322C	C3R1001-1021
325C	S3M1001-1013
330C	B1K1001-1017

PARTS NEEDED

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Qty	Part Number	Description
1	1426607	GUSSET
1	2377778	PLATE
2	2377779	PLATE
1	2671953	CHANNEL

ACTION REQUIRED

See the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts	Labor Hrs	Parts	Labor Hrs	Parts	Labor Hrs
0-4000 0-24 mos	100%	4.0	0	0	0	0
4001-6000 25-36 mos	33.3%	2.0	0	0	50%	2.0
NOTE: This is a 4.0?hr job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Attach. (1-Rework Procedure)

Rework Procedure

Before beginning rework procedure take note of location of all parts that are to be removed. This will assist in installation of the new fabricated parts. Cut welds by using suitable cutting wheel or torch. When using torch be careful as not to damage rear panel of riser assemble.

Measure and mark locations of 237-7744 Tube, 237-7779 Plate, and 237-7778 Plate for reference when installing new assembles.
Remove 237-7736 Plate, 237-7744 Tube, 237-7779 Plate, and 237-7778 Plate by cutting loose the welds.

NOTE: 237-7744 Tube, 237-7779 Plate and 237-7778 Plate can be removed as an assembly.

Grind weld area?s smooth for installation of new 267-1953 Channel.
Tack weld the new 267-1953 Channel in the same place as the previous channel.
Tack weld into position the (2) 237-7779 Plate, 237-7778 Plate using the measurements that were taken prior to removing old tub assemble.
Finish weld channel assemble into place.
Finish weld the plates into position on channel and back panel.
Weld 142-6607 Gusset into position