PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND FLUSHING THE CRANKCASE ON CERTAIN 3500 SERIES ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND FLUSHING THE CRANKCASE ON CERTAIN 3500 SERIES ENGINES

Usage:

SEBE9291

August 3, 2005
U-261
D-201
O-213

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND FLUSHING THE CRANKCASE ON CERTAIN 3500 SERIES ENGINES
1302		PI30837

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30837" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30837" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
February 28, 2006	August 31, 2006

PROBLEM

The engine oil pan on some 3500 parts service engines may be contaminated with water/VCI. As a result of a manufacturing process error some engines may have the water-based VCI preservative used to treat the cooling system in the engine oil pan. Running an engine with water/VCI in the crankcase can lead to engine failure.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
3508	4ZL1067-1068, 1079-1083, 1085-1086
3508B	S2B155-159 S2E288-291 5XS613-643 2GR5716, 5748, 5788, 5802, 5817, 5823, 5915, 5918, 5921
3516B	7TR1658, 1691
G3508	9TG428, 430, 432-435, 438-439
G3512	7NJ1201, 1215, 1219, 1222, 1224-1226, 1229, 1256 CTM365, 369
G3512B	8BR1168
G3516	4EK4367, 4373-4374, 4383, 4391, 4397, 4444-4445, 4455, 4461, 4464, 4479, 4484, 4494, 4497, 4564, 4567, 4574-4575, 4579-4583, 4599 ZBA117, 119-120, 129
G3516B	8WM618, 654
5130	5ZL738-740

PARTS NEEDED

No parts required.

ACTION REQUIRED

Inspect the engine oil pan for the presence of water. If water is found the engine oil will need to be drained. The crankcase will need to be flushed with a low viscosity water displacing products. Example WD40

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	100%	0	0	0	0
NOTE: This is a 1.0 hour job to inspect. An additional 4.0 hours will be allowed if the crankcase needs to be flushed. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND FLUSHING THE CRANKCASE

MODELS INVOLVED - CERTAIN 3500 SERIES ENGINES

Dear Caterpillar Product Owner:

The crankcase needs to be inspected on the products listed below. If water contamination is found the crankcase will be flushed. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated August 3, 2005 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to August 3, 2005 Service Letter