PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE FOR CERTAIN 365CL AND 385CL EXCAVATORS AND CERTAIN AP-1000D AND AP-1055D ASPHALT PAVERS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE FOR CERTAIN 365CL AND 385CL EXCAVATORS AND CERTAIN AP-1000D AND AP-1055D ASPHALT PAVERS

Usage:

SEBE9331

September 13, 2005
U-298
O-243


 
Priority

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE FOR CERTAIN 365CL AND 385CL EXCAVATORS AND CERTAIN AP-1000D AND AP-1055D ASPHALT PAVERS

7620
PI30865
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30865" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30865" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

COMPLETION DATE

TERMINATION DATE

March 31, 2006 September 30, 2006

PROBLEM

Current engine software may allow loss of engine speed control during reset. Air, fuel, or electrical power to the engine will then need to be shut-off to stop the engine.

AFFECTED PRODUCT

            ****Group 1****
Model Identification Number
385C
EDA190, 191

            ****Group 2****

Model Identification Number
365C MCS00180, 181, 184, 185, 187-189, 196

            ****Group 3****

Model Identification Number
365C
MEM174, 175, 178, 183

             ****Group 4****

Model Identification Number
AP-1000D
EAD100
AP-1055D FAC00200, 201, 203-208, 222

PARTS NEEDED

              ****Group 1****
Flash File Number Description
2658994 Software Gp.

              ****Group 2****

Flash File Number Description
2666522 Software Gp.

              ****Group 3****

Flash File Number Description
2666523 Software Gp.
              ****Group 4****
Flash File Number Description
*2739972 Software Gp.
*NOTE: Group 4 also needs the appropriate injector trim files.

ACTION REQUIRED

Flash the appropriate engine software from each group and re-flash the injector trim files for Group 4.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs.
Parts
Labor Hrs.
Parts
Labor Hrs.
100%
1.0
0
0
0
0
NOTE: This is a 1.0 hour job.

NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE

MODELS INVOLVED - CERTAIN 365CL AND 385CL EXCAVATORS AND CERTAIN AP-1000D AND AP-1055D ASPHALT PAVERS

Dear Caterpillar Product Owner:

Current engine software may allow loss of engine speed control. Air, fuel, or electrical power to the engine will then need to be shut-off to stop the engine. New software files need to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated September 13, 2005 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to September 13, 2005 Service Letter

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ELECTRIC STARTING MOTOR ON CERTAIN 365C L, 365C L F, 385C, 385C FS, AND 385C L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ELECTRIC STARTING MOTOR ON CERTAIN 365C L, 365C L F, 385C, 385C FS, AND 385C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR SECURING THE PINS, LOCKWASHERS, AND LOCKNUTS ON CERTAIN BR160, BR166, BR172, AND BR272 BRUSH CUTTERS PRODUCT IMPROVEMENT PROGRAM FOR SECURING THE PINS, LOCKWASHERS, AND LOCKNUTS ON CERTAIN BR160, BR166, BR172, AND BR272 BRUSH CUTTERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING BOLTS ON CERTAIN 301.5, 301.6, 301.8, AND 302.5 MINI HYDRAULIC EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING BOLTS ON CERTAIN 301.5, 301.6, 301.8, AND 302.5 MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND FLUSHING THE CRANKCASE ON CERTAIN 3500 SERIES ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND FLUSHING THE CRANKCASE ON CERTAIN 3500 SERIES ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ASSEMBLY ON CERTAIN 325C AND 325C L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ASSEMBLY ON CERTAIN 325C AND 325C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 175-3244 PRESSURE SWITCH WITH A NEW PRESSURE SWITCH ON CERTAIN 325C, 330C, 345B L SERIES II, 365B L SERIES II, AND 385B L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 175-3244 PRESSURE SWITCH WITH A NEW PRESSURE SWITCH ON CERTAIN 325C, 330C, 345B L SERIES II, 365B L SERIES II, AND 385B L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 312C L, 315C, 318C, AND 319C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 312C L, 315C, 318C, AND 319C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR CROSS BEAM ON 48 INCH CAB RISERS WHICH MAY CRACK ON CERTAIN 320C, 322C, 325C, AND 330C FOREST MACHINES PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR CROSS BEAM ON 48 INCH CAB RISERS WHICH MAY CRACK ON CERTAIN 320C, 322C, 325C, AND 330C FOREST MACHINES
Product Support Program For Replacing The Scavenge Oil Pump On Certain D11N and D11R Tractors; 776B, 776C, 776D, 777B, 777C, 777D, 784B, 784C, 785, 785B, 785C, 789, 789B, 789C, 793, 793B, 793C, 797A, 797B Trucks; 854G Tractor; 992G, 994, 994D Wheel L Product Support Program For Replacing The Scavenge Oil Pump On Certain D11N and D11R Tractors; 776B, 776C, 776D, 777B, 777C, 777D, 784B, 784C, 785, 785B, 785C, 789, 789B, 789C, 793, 793B, 793C, 797A, 797B Trucks; 854G Tractor; 992G, 994, 994D Wheel L
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 233-3672 STUDS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 233-3672 STUDS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR VERIFYING THE TORQUE ON THE 227-6034 BOLTS FOR THE FINAL DRIVE GEAR COUPLING WHICH MAY BECOME LOOSE ON CERTAIN 320C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR VERIFYING THE TORQUE ON THE 227-6034 BOLTS FOR THE FINAL DRIVE GEAR COUPLING WHICH MAY BECOME LOOSE ON CERTAIN 320C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING SOFTWARE ON THE PRODUCT LINK 300 MODULE FOR CERTAIN CATERPILLAR PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING SOFTWARE ON THE PRODUCT LINK 300 MODULE FOR CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING 221-8308 HOSES ON CERTAIN GSH15 GRAPPLES PRODUCT SUPPORT PROGRAM FOR REPLACING 221-8308 HOSES ON CERTAIN GSH15 GRAPPLES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING CYLINDERS ON CERTAIN BH27, BH30, AND BH30W BACKHOE LOADER WORK TOOLS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING CYLINDERS ON CERTAIN BH27, BH30, AND BH30W BACKHOE LOADER WORK TOOLS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE SAFETY ALARM ON CERTAIN 325C L AND 330C L EXCAVATORS THAT ARE EQUIPPED WITH A PIN GRABBER PLUS QUICK COUPLER PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE SAFETY ALARM ON CERTAIN 325C L AND 330C L EXCAVATORS THAT ARE EQUIPPED WITH A PIN GRABBER PLUS QUICK COUPLER
PRODUCT SUPPORT PROGRAM FOR IMPROVING THE LEVELING CAPABILITY ON CERTAIN 320C EXCAVATORS THAT ARE EQUIPPED WITH HEAVY FRONT END COMPONENTS PRODUCT SUPPORT PROGRAM FOR IMPROVING THE LEVELING CAPABILITY ON CERTAIN 320C EXCAVATORS THAT ARE EQUIPPED WITH HEAVY FRONT END COMPONENTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 194-8321 ROD ASSEMBLY FOR THE STICK CYLINDER ON CERTAIN 325C AND 325C L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 194-8321 ROD ASSEMBLY FOR THE STICK CYLINDER ON CERTAIN 325C AND 325C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM REPAIRING THE WELD ON THE BUCKET HINGE PLATE PIN BOSS ON CERTAIN 320C, 325C, AND 330C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM REPAIRING THE WELD ON THE BUCKET HINGE PLATE PIN BOSS ON CERTAIN 320C, 325C, AND 330C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR IMPROVING THE QUICK COUPLER OPERATION ON CERTAIN 304, 304.5, AND 305 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR IMPROVING THE QUICK COUPLER OPERATION ON CERTAIN 304, 304.5, AND 305 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING VARIOUS HYDRAULIC HOSES ON CERTAIN 312C, 315C, 318C, 319C, 320C, 322C, 325C, 325C L, 330C, AND 330C L EXCAVATORS AND M325C MATERIAL HANDLERS PRODUCT SUPPORT PROGRAM FOR REPLACING VARIOUS HYDRAULIC HOSES ON CERTAIN 312C, 315C, 318C, 319C, 320C, 322C, 325C, 325C L, 330C, AND 330C L EXCAVATORS AND M325C MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW 250-5252 HANDRAIL ON CERTAIN 365B L, 365B L SERIES II EXCAVATORS AND 365B L SERIES II MATERIAL HANDLERS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW 250-5252 HANDRAIL ON CERTAIN 365B L, 365B L SERIES II EXCAVATORS AND 365B L SERIES II MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REPOSITIONING THE HIGH PRESSURE WATER PUMP ON CERTAIN SF-200R AND SF-200RS COLD PLANERS PRODUCT IMPROVEMENT PROGRAM FOR REPOSITIONING THE HIGH PRESSURE WATER PUMP ON CERTAIN SF-200R AND SF-200RS COLD PLANERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING AN O-RING ONTO THE FUEL PRESSURE REGULATOR VALVE ON CERTAIN 345C, 365C, AND 385C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING AN O-RING ONTO THE FUEL PRESSURE REGULATOR VALVE ON CERTAIN 345C, 365C, AND 385C EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.