PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW WARNING FILM AND PROVIDING A NEW OPERATION AND MAINTENANCE MANUAL ON CERTAIN BH27, BH30, AND BH30W BACKHOE LOADER WORK TOOL FOR SKID STEER LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW WARNING FILM AND PROVIDING A NEW OPERATION AND MAINTENANCE MANUAL ON CERTAIN BH27, BH30, AND BH30W BACKHOE LOADER WORK TOOL FOR SKID STEER LOADERS

Usage:

SEBE9270-01

July 21, 2005
(Revised November 2005)
U-242
A-176
D-187
O-197

Show/hide table

*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW WARNING FILM AND PROVIDING A NEW OPERATION AND MAINTENANCE MANUAL ON CERTAIN BH27, BH30, AND BH30W BACKHOE LOADER WORK TOOL FOR SKID STEER LOADERS
6504 7405 7557		PI10376

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10376" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10376" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: This Revised Service Letter replaces the July 21, 2005 Service Letter. Changes have been made to the Affected Product.

PROBLEM

On skid steer loaders, certain BH27, BH30, and BH30W Backhoe Loader work tools may not be secured sufficiently and become uncoupled. This can cause the backhoe loader work tool to come into the operator area causing serious injury or death.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
***************************Group1**************************
BH27	B2H001-725
BH30	B3H001-133, 135-150, 153-156, 158-161, 164-166, 169-170, 174-175, 181, 183-184, 186-187, 189-192, 194-196, 202-204, 206-207, 209-210, 212, 214, 216-219, 221, 224, 226-233, 235, 239-240, 243-246, 249, 252-253, 257-262, 272-275, 278, 281-288, 290-291, 295, 297, 299-301, 306-307, 309-311, 328, 332, 335-336, 338-339, 343, 352, 355-503, 506-508, 514-516, 519, 524, 542-547, 551, 554, 556-557, 559, 580-581, 583-585, 590, 593, 597-598, 603, 606-607, 610, 618, 621, 624-627, 629, 632, 637, 640, 642, 653-654, 656, 659, 663, 666, 670, 675, 679-680, 682-693, 695-697, 699, 701-702, 705-707, 714-715, 718, 720, 722-723, 730, 732-733, 735-736, 739, 744, 748-749, 753, 756-764, 768, 770-774, 777-780, 784-786, 789, 792-793, 795-798, 800, 803, 806, 808, 810, 814, 816-820, 822-828, 830-831, 835, 877-839, 845-846, 850, 852-860, 863-865, 870, 872-873, 875, 881, 885-887, 891-892, 898, 902, 905, 907, 909-912, 914-917, 919-920, 922, 929, 940, 942, 946, 949, 952-953, 955-956, 958-959, 961, 964, 967, 969, 971-998, 1005-1006, 1008, 1010, 1014, 1017-1025, 1029, 1033-1034, 1036-1037, 1039-1042, 1044-1049, 1051, 1053-1054, 1057-1058, 1062, 1064-1065, 1068-1080, 1090-1092, 1097-1100, 1104, 1106-1112, 1114, 1116-1117, 1119, 1122-1136, 1139-1141, 1143-1145, 1148-1189, 1191-1194, 1197-1222, 1224
BH30W	B3W001-74, 76-160, 162-163, 166-167, 170, 172-179, 181, 183, 187-192, 196, 202, 205-206, 214, 220, 229, 231, 237, 262, 264, 269, 271, 273, 278, 281, 285, 292, 295, 298, 302, 307-308, 320, 324, 329, 333-336, 341, 344, 350, 355, 357-358, 361-362, 364, 375, 381, 385, 390, 397, 401, 407, 418, 422, 424, 426, 428, 445, 453, 455-456, 468-469, 480, 482-500, 503, 505, 513-514, 520, 525, 528-529, 531, 536, 539, 541, 545, 548, 550, 552, 557, 563, 575, 585, 588, 600-602, 604, 606-607, 614, 616, 620, 632, 634, 644, 661, 665, 669-671, 689, 695-697, 699, 701, 703, 713, 717, 722-725, 732, 735, 741, 745, 749-753, 755-759, 765-767, 774, 780, 788, 790, 793, 804, 813, 816, 824, 826, 829-832, 838-839, 842, 845, 847-849, 855, 857, 859, 864, 866-867, 869, 874, 876-878, 883-885, 892-893, 899-900, 902, 904, 908, 917, 930, 932, 938, 942, 944, 946, 948-950, 962, 966-969, 973-974, 976-981, 983-985, 987-988, 990, 992, 999, 1007-1008, 1010-1011, 1013-1016, 1019-1021, 1024-1025, 1027, 1031-1032, 1034-1036, 1041-1044, 1049-1050, 1059-1070, 1072, 1076, 1080, 1082-1085, 1087-1090, 1093, 1095, 1097-1098, 1104, 1107, 1109-1111, 1113, 1115-1117, 1119-1121, 1123-1124, 1126, 1129, 1133, 1136, 1138, 1140-1145, 1147-1153, 1155-1162, 1165-1173, 1175-1183, 1185-1200, 1203-1211, 1214-1219, 1221, 1226-1229, 1231-1232, 1234-1239, 1241-1243, 1245-1246, 1248, 1250-1256, 1258-1265, 1268-1273, 1275
***************************Group2**************************
BH30	B3H134, 151-152, 157, 162-163, 167-168, 171-173, 176-180, 182, 185, 188, 193, 197-201, 205, 208, 211, 213, 215, 220, 222-223, 241-242, 247-248, 250-251, 254-256, 263-271, 276-277, 279-280, 289, 292-294, 296, 298, 302-305, 308, 312-327, 329-331, 333-334, 337, 340-342, 344-351, 353-354, 504-505, 509-513, 517-518, 520-523, 525-541, 548-550, 552-553, 555, 558, 560-579, 582, 586-589, 591-592, 594-596, 599-602, 604-605, 608-609, 611-617, 619-620, 622-623, 628, 630-631, 633-636, 638-639, 641, 643-652, 655, 657-658, 660-662, 660-662, 664-665, 667-669, 671-674, 676-678, 681, 694, 698, 700, 703-704, 708-713, 716-717, 719, 721, 724-729, 731, 734, 737-738, 740-743, 745-747, 750-752, 754-755, 765-767, 769, 775-776, 781-783, 787-788, 790-791, 794, 799, 801-802, 804-805, 807, 809, 811-813, 815, 821, 829, 832-834, 836, 840-844, 847-849, 851, 861-862, 866-869, 871, 874, 876-880, 882-884, 888-890, 893-897, 899-901, 903-904, 906, 908, 913, 918, 921, 923-928, 930-939, 941, 943-945, 947-948, 950-951, 954, 957, 960, 962-963, 965-966, 968, 970, 999-1004, 1007, 1009, 1011-1013, 1015-1016, 1026-1028, 1030-1032, 1035, 1038, 1043, 1050, 1052, 1055-1056, 1059-1061, 1063, 1066-1067, 1081, 1089, 1093-1096, 1101-1103, 1105, 1113, 1115, 1118, 1120-1121, 1137-1138, 1142, 1146-1147, 1190, 1196-1196, 1223
BH30W	B3W075, 161, 164-165, 168-169, 171, 180, 182, 184-186, 193-195, 197-201, 203-204, 207-213, 215-219, 221-228, 230, 232-236, 238-261, 263, 265-268, 270, 272, 274-277, 279-280, 282-284, 286-291, 293-294, 296-297, 299-301, 303-306, 309-319, 321-323, 325-328, 330-332, 325-328, 330-332, 337-340, 342-343, 345-349, 351-354, 356, 359-360, 363, 365-374, 376-380, 382-384, 386-389, 391-396, 398-400, 402-406, 408-417, 419-421, 423, 425, 427, 429-444, 446-452, 454, 457-467, 470-479, 481, 501-502, 504, 506-512, 515-519, 521, 522-524, 526-527, 530, 523-535, 537-538, 540, 542-544, 546-547, 549, 551, 553-556, 558-562, 564-574, 576-584, 586-587, 589-599, 603, 604, 608-613, 615, 617-619, 621-631, 633, 635-643, 645-660, 662-664, 666-668, 672-688, 690-694, 698, 700, 702, 704-712, 714-716, 718-721, 726-731, 733-740, 742-744, 746-748, 754, 760-764, 768-773, 775-779, 781-787, 789, 791-792, 794-803, 805-812, 815-815, 817-823, 825, 827-828, 833-837, 840-841, 843-844, 846, 850-854, 856, 858, 860-863, 865, 868, 870-873, 875, 879-882, 886-891, 894-898, 901, 903, 905-907, 909-916, 918-929, 931, 933-937, 939-941, 943, 947, 949, 951-961, 963-965, 970-972, 975, 982, 986, 989, 991, 993-998, 1000-1006, 1009, 1012, 1017-1018, 1022-1023, 1026, 1028-1030, 1033, 1037-1040, 1045-1048, 1051-1058, 1071, 1073-1075, 1077-1079, 1081, 1086, 1091-1092, 1094, 1096, 1099-1103, 1105-1106, 1108, 1112, 1114, 1118, 1122, 1125, 1127-1128, 1130-1132, 1134-1135, 1137, 1139, 1146, 1154, 1163-1164, 1174, 1184, 1201-1202, 1212-1213, 1220, 1222-1225, 1230, 1233, 1240, 1244, 1247, 1249, 1257, 1266-1267, 1274, 3141, 60699

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	2620580	FILM-WARN PI
1	SEBU7537-02 or later	Operation And Maintenance Manual

ACTION REQUIRED

Group 1

All product/serial numbers in Group 1 need to be covered as per normal service letter conditions.

Group 2
All product/serial numbers in Group 2 will be covered by a direct mailing and you do not need to carry out this service letter unless contacted by your customer. If the customer contacts you, then make your service claim as normal.

The decal must be fitted to the hose guard of the Backhoe as shown in the above illustration.

The details contained in the new Operators Manual needs to be made available to all potential operators with particular attention to the "Operation Section, Work Tool Installation and Removal". These instructions must be fully understood by all operators before installing, removing or operating the Backhoe Work Tool.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	0.5	0	0	0	0
NOTE: This is a 0.5- hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW WARNING FILM AND PROVIDING A NEW OPERATION AND MAINTENANCE MANUAL

MODELS INVOLVED - BH27, BH30, AND BH30W BACKHOE LOADER WORK TOOL

Dear Caterpillar Product Owner:

A new 262-0580 self-adhesive warning film and a revised Operation And Maintenance Manual, SEBU7537-02 or later, needs to be installed on the products listed below. The backhoe loader may become uncoupled from the skid steer loader, possibly causing serious injury or death to the operator. You will not be charged for parts or the service performed.

You can choose to perform the work yourself or contact your dealer. If you choose to fit the self-adhesive warning film yourself, please either contact Caterpillar on the following toll free number, 800-321-7332, or enter your details at the Caterpillar web site: http://www.cat.com/cda/components/fullArticle?m=37400&x=7&id=253078. A new self-adhesive warning film and Operation and Maintenance Manual will be shipped to you. If you choose to contact your local Caterpillar dealer, please do so immediately to schedule this service at no cost to you. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated July 21, 2005 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to July 21, 2005 Service Letter