PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT AXLE PINION ON CERTAIN M300C SERIES WHEELED EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT AXLE PINION ON CERTAIN M300C SERIES WHEELED EXCAVATORS

Usage:

SEBE9251-01

July 9, 2005
(Revised July 2005)
U-224
O-183


 
before or
after failure

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT AXLE PINION ON CERTAIN M300C SERIES WHEELED EXCAVATORS

3020 3282
PS41888
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS41888" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the July 9, 2005 Service Letter. Changes have been made to the Affected Product.

TERMINATION DATE

July 31, 2007

PROBLEM

Due to a material processing error, the front axle pinion can fail due to high inner stress at the joint to the drive shaft. This service letter covers dealer costs associated with supporting the repair.

AFFECTED PRODUCT

Model Identification Number
M313C BDR2008, 2010, 2013-2016, 2030, 2032, 2034, 2036, 2038, 2040, 2043-2058, 2060, 2062, 2064-2065, 2067-2068, 2071, 2074, 2077, 2080, 2082, 2085
M315C BDM2003-2010, 2029, 2031, 2033-2034, 2037, 2040-2051, 2063, 2067
M316C BDX2003, 2005, 2007, 2009-2011, 2015, 2018-2022, 2024, 2026, 2030, 2035, 2037, 2043-2045, 2048, 2052-2053, 2056-2057, 2059, 2062-2066, 2068, 2070, 2072, 2074, 2078, 2080, 2082, 2084, 2086, 2090, 2092, 2094, 2096, 2101
M318C BEB2001-2006, 2008-2012, 2014-2015, 2017, 2020

BCZ2004-2005, 2007, 2008, 2010, 2014-2021, 2024-2032, 2034, 2037-2039, 2041-2043, 2045-2053, 2056-2059, 2061-2062, 2066, 2068, 2070, 2076

M322C BDK2002, 2004-2007, 2010, 2012, 2014-2016, 2018-2019, 2021, 2024

BDY2002-2003, 2005-2010, 2013-2014, 2016, 2018-2020

PARTS NEEDED

Qty

Part Number Description
12 L 1053333 OIL

ACTION REQUIRED

For parts and rework procedure contact the DSN.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-6000
0-60 mos
100%
100%
0
0
0
0
NOTE: This is a 10.0 hr job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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