PRODUCT IMPROVEMENT PROGRAM FOR VERIFYING THE 8T-4780 BOLT HAS NOT BECOME LOOSE ON CERTAIN M325C MATERIAL HANDLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR VERIFYING THE 8T-4780 BOLT HAS NOT BECOME LOOSE ON CERTAIN M325C MATERIAL HANDLERS

Usage:

SEBE9256

July 12, 2005
U-229
O-187

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR VERIFYING THE 8T-4780 BOLT HAS NOT BECOME LOOSE ON CERTAIN M325C MATERIAL HANDLERS
3013 3278 3282		PI30820

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30820" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30820" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
January 31, 2006	July 31, 2006

PROBLEM

The 8T-4780 Bolt may become loose on certain M325C Material Handlers. When the bolt becomes loose the 234-4121 Pin Assembly may move or fall out. Also, the bolt may have been assembled without the 8T-4123 and 93-0349 Washers.

AFFECTED PRODUCT

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Model	Identification Number
M325C MH	PAN242-276 XJA202-234

PARTS NEEDED

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Qty	Part Number	Description
1	8T4123	WASHER-HARD
1	8T4780	BOLT
1	930349	WASHER

ACTION REQUIRED

See the attached Rework Procedure.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1.0	0	0	0	0
NOTE: This is a 1.0-hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)
(2-Rework Procedure)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR VERIFYING THE 8T-4780 BOLT HAS NOT BECOME LOOSE

MODELS INVOLVED - M325C MATERIAL HANDLERS

Dear Caterpillar Product Owner:

The torque of the 8T-4780 Bolt needs to be verified on the products listed below. The bolt may become loose and allow the 234-4121 Pin Assembly to move or fall out. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated July 12, 2005 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to July 12, 2005 Service Letter

Rework Procedure

Make a visual check of the 8T-4780 Bolt. If the 8T-4123 and 93-0349 Washers are on the bolt, verify the bolt torque. If the bolt is loose or if the washers are not on the bolt, replace the bolt and washers. Tighten the bolt to 460Nm ± 60Nm.