PRODUCT SUPPORT PROGRAM FOR INSPECTING/REPAIRING BOOM WELD CRACKS OR REPLACING THE BOOM ON CERTAIN M316C, M318C, AND M322C WHEELED EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSPECTING/REPAIRING BOOM WELD CRACKS OR REPLACING THE BOOM ON CERTAIN M316C, M318C, AND M322C WHEELED EXCAVATORS

Usage:

SEBE9230-01

June 23, 2005
(Revised July 2005)
U-204
O-170

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*After failure only*	PRODUCT SUPPORT PROGRAM FOR INSPECTING/REPAIRING BOOM WELD CRACKS OR REPLACING THE BOOM ON CERTAIN M316C, M318C, AND M322C WHEELED EXCAVATORS
6535 6536		PS50960

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS50960" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the June 23, 2005 Service Letter. Changes have been made to the Affected Product.

TERMINATION DATE

June 30, 2007

PROBLEM

The fore and stub booms on M316C, M318C, and M322C machines can be faulty, which may lead to cracking directly in the weld, and eventually lead to failure of the boom.

AFFECTED PRODUCT

Group 1

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Model	Identification Number
M316C	BDX97, 104, 106, 108, 126-131, 144, 149-155, 157, 173, 246, 287, 291, 292, 294-299, 321, 323, 325, 326, 346, 350, 352, 353, 359-370, 377, 378, 383-385, 392, 393, 397, 408-410, 412, 414, 439, 467-469, 478-481, 484

Group 2

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Model

Identification Number

M318C

BCZ211-215, 217, 222, 225, 229, 231, 233, 235, 237, 239, 241, 243, 245, 249-253, 255, 257, 259, 261, 263, 265, 266, 268, 269, 271-294, 296-301, 303-306, 308-311, 313-315, 317-323, 325-327, 329-331, 333-337, 342-345, 347-349, 356, 357, 359, 361, 362, 364-388, 399-404, 410-413, 420, 423-425, 429, 430, 434, 435, 438, 439, 445, 447, 449, 451, 460, 461, 476, 478, 482-484, 488, 493, 494, 499, 500, 505, 506, 511, 515, 522-524, 526-528, 530, 531, 535, 536, 538, 539, 544, 546, 547, 550, 557, 560, 564, 566, 569, 571, 573, 574, 577, 579, 581-584, 588, 590, 592, 593, 595, 596, 598-601, 603, 605, 612, 613, 615, 617, 622, 624, 625, 627, 630, 632, 636-638, 643, 645, 647-653, 655, 656, 658-661, 663, 665, 666, 668, 671, 674, 676, 678-680, 682, 684, 686, 688-691, 693, 695, 697, 698, 701, 704, 709-711, 713, 715-718, 720, 721, 723, 725-729, 731-734, 736, 739, 742, 746, 748, 749, 752, 756, 758-760, 762-765, 767-771, 773, 775, 776, 779, 780, 782, 783, 786, 787, 789-791, 794, 797, 798, 800-804, 807, 808, 811, 814, 816, 820-822, 825, 826, 829, 832-837, 839-843, 845, 846, 848, 849, 851-853, 855-860, 863, 864, 867, 870, 873, 874, 876, 877, 880-882, 885-889, 893-900, 904, 905, 908, 911, 913, 914, 917, 920, 923, 924, 926, 928, 930, 934, 944, 947, 950, 954, 956, 957, 960, 961, 963-967, 969, 970, 973, 974, 978, 983, 991, 993, 996-998, 1000-1003, 1005-1008, 1011, 1013, 1014, 1018, 1021-1023, 1026, 1027, 1031-1035, 1037, 1038, 1040, 1054, 1055

BEB197-200, 207, 209, 210, 214, 215, 218, 246, 284

Group 3

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Model

Identification Number

M322C

BDK122, 124-128, 131, 136-141, 143-147, 149-163, 165, 167-172, 174-194, 200, 202, 204-206, 220, 221, 227, 233, 236-238, 241-245, 248, 249, 251, 252, 254, 256, 258, 260-265, 267-270, 272, 274, 279, 281, 284, 286, 287, 289-293, 295, 297-301, 304, 305, 307, 309-314, 316, 319, 320, 322, 324, 326-333, 335-341, 343-346, 350, 354, 355, 357-364, 366, 368, 370, 373, 376, 378-380, 382-384, 387-397, 400-404, 409, 412, 414, 416, 418, 421, 422, 427, 429-439, 444, 445

PARTS NEEDED

****Group 1****

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Qty	Part Number	Description
1*	1934469	BOOM AS-BRG
1*	1934474	BOOM AS-BRG&

****Group 2****

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Qty	Part Number	Description
1*	1858542	BOOM AS-BRG
1*	1858545	BOOM AS-BRG&

****Group 3****

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Qty	Part Number	Description
1*	1949242	BOOM AS-BRG
1*	1949246	BOOM AS-BRG&

NOTE: Only order if the boom can not be repaired. Refer to Action Required section.

ACTION REQUIRED

Send a report with picture to the DSN, and include the boom data from the ID plate. The Tier II contact will then advise if the boom can be repaired or if it must be replaced.

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts	Labor Hrs	Parts	Labor Hrs	Parts	Labor Hrs
0-8000 0-60 mos	100%	20.0	0	0	0	0
8001-10000 61-72mos	33.3%	13.0	0	0	50%	7.0
NOTE: This is a 20.0?hr job.