PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR, GENERATOR, AND ENGINE ON CERTAIN C4.4 MARINE GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR, GENERATOR, AND ENGINE ON CERTAIN C4.4 MARINE GENERATOR SETS

Usage:

TEBE8995-00

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04Apr2019

D241
D244
H330

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR, GENERATOR, AND ENGINE ON CERTAIN C4.4 MARINE GENERATOR SETS
1021		PS46212

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46212" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Apr2021

PROBLEM

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Certain C4.4 Marine Generator Sets can be subject to natural second order vibration, causing damage to engine mounted components.

AFFECTED PRODUCT

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Model	Identification Number
C4.4	NRP00285, 287-291, 347, 350-352, 354-355

PARTS NEEDED

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Qty	Part Number	Description
8	2F8616	NUT-SELF LOCKING
4	6I0303	BOLT-FLANGE HEAD
4	6I0594	NUT-HEX FLANGE
4	7X0591	WASHER-HARD
4	8T4132	NUT-HEX
8	0338510	STUD
8	1960346	WASHER
4	3429919	BOLT-FLANGE HEAD
1	ENGINE	ENGINE (see Action Required)
1	GENERATOR	GENERATOR (see Action Required)
1	RADIATOR	RADIATOR (see Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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For the ordering the engine, generator, and radiator, have the Dealer Technical Communicator (TC) submit a request for the parts to CPI number 441412 through CPI Feedback within the Service Information Management System (SIMSi).

Mounting hardware in the Parts Needed are ordered through the Morton parts system.

Refer to relevant assembly and disassembly, specifications, testing and adjustment guides for detailed procedures related to the following steps:

1. Ensure all relevant vessel and engines systems are locked out and tagged as per local safety regulations and all rigging equipment used for lifting is adequately controlled and inspected by trained personnel.

2. Remove the generator. Remove existing generator monitoring fuse panel assembly and wiring. Extract displaced generator to an appropriate storage location. Ensure main rotor is secured during lifting and transit.

3. Remove the core engine. Extract displaced core engine to an appropriate storage location.

4. Remove the radiator. Extract displaced radiator to an appropriate storage location.

5. Install the new radiator. Use new securing hardware.

6. Install the new balanced core engine. Use new securing hardware.

7. Install the new generator incorporating previously removed generator monitoring fuse panel assembly ensuring all wiring is clipped and secure against chaffing. Use new securing hardware.

8. Carry out generator commissioning.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%