PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LINE COVERS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
Usage:
TEBE9053-00
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| 21May2019 |
U-297
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL LINE COVERS ON CERTAIN 797F OFF-HIGHWAY TRUCKS |
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| 1150 7750 7610 7620 1000 | PS46271 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46271" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2021 |
PROBLEM
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| The existing fuel line covers can crack during normal operation on certain 797F Off-Highway Trucks. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 797F | LTZ00140-00161 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 9 | 5771276 | COVER |
| 3 | 5771277 | COVER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Replace the existing fuel line covers with new fuel line covers. Refer to Service Magazine, M0103441. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 8.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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