PRODUCT SUPPORT PROGRAM FOR REPLACING INJECTORS ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES
Usage:
TEBE9034-00
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| 08Apr2019 |
U-213
D-187
O-195
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING INJECTORS ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES |
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| 1251 1254 1290 1713 | PS46217 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46217" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2020 |
PROBLEM
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| The existing fuel injectors can fail on certain C11 and C13 Industrial Engines. If the existing injectors fail it can create performance issues. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C11 | HRA03484-03495 |
| C13 | RRA13574, 13576-13578, 13580, 13582-13583, 13585-13588, 13591, 13593-13597, 13599, 13603-13608 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 6 | 2490713 | INJECTOR GP-FUEL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Remove the existing injectors and install new injectors. C11 - RENR8632, "Electronic Unit Injectors- Remove", "Electronic Unit Injector- Install" C13 - KENR8165, "Electronic Unit Injector - Remove and Install" |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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