PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN CONTROL VALVE GASKET ON CERTAIN 307.5 AND 310 MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN CONTROL VALVE GASKET ON CERTAIN 307.5 AND 310 MINI HYDRAULIC EXCAVATORS

Usage:

TEBE8908-00

28Mar2019


U-190
D-166
O-172

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN CONTROL VALVE GASKET ON CERTAIN 307.5 AND 310 MINI HYDRAULIC EXCAVATORS

5051
PS54026
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54026" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Mar2021

PROBLEM

The existing gasket can fail on certain 307.5 and 310 Mini Hydraulic Excavators. If the existing gasket fails, it can cause the main control valve to leak.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
307.5  GW700243, 251, 268, 338, 342, 345, 350-352, 378
310  GWT00317
*******Group  2*******
307.5  GW700194, 304
310  GWT00215, 260, 269, 271-273
*******Group  3*******
307.5  GW700241, 254
310  GWT00261, 283
*******Group  4*******
307.5  GW700178, 329
310  GWT00286, 318

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
2 4J5477 SEAL-O-RING-ORFS
1 6V8398 SEAL-O-RING-ORFS ?(307.5 ONLY)
2 6V9746 SEAL-O-RING-ORFS
1 7J9108 SEAL-O-RING-ORFS (310 ONLY)
1 5629526 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 3K0360 SEAL-O-RING
1 5629526 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 5629526 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 3K0360 SEAL-O-RING
2 4J5477 SEAL-O-RING-ORFS
1 6V8398 SEAL-O-RING-ORFS ?(307.5 ONLY)
2 6V9746 SEAL-O-RING-ORFS
1 7J9108 SEAL-O-RING-ORFS (310 ONLY)
2 5629526 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the existing gasket with a new 562-9526 Gasket.

Refer to M0103927, Special Instruction, "Procedure To Replace Main Hydraulic Control Valve Gasket On Certain Mini Hydraulic Excavators ", to complete this Rework Procedure.

Note: Refer the machine and solenoid blocks list in Image1 before you begin this Rework Procedure. Not all the solenoid blocks need to be reworked. The list states which blocks needs to be reworked according to machine serial number.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1
Note: $40 US Dollars is allowed for hydraulic oil.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2
Note: $40 US Dollars is allowed for hydraulic oil.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 3
Note: $40 US Dollars is allowed for hydraulic oil.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.5-hour job for Group 4
Note: $40 US Dollars is allowed for hydraulic oil.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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