PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLOOD LAMP(S) ON CERTAIN 320, AND 323 EXCAVATORS
Usage:
TEBE8820-00
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| 19Mar2019 |
U-138
A-113
D-114
O-120
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLOOD LAMP(S) ON CERTAIN 320, AND 323 EXCAVATORS |
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| 1434 | PS54009 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54009" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Mar2021 |
PROBLEM
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| The existing lamp can leak resulting in failure on certain 320, and 323 Excavators. If the existing lamp fails it will appear foggy and will cease to function. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 323 | BR900153-00156, 161-162 |
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| *******Group 2******* | |
| 320 GC | DKJ00225, 227-246, 248-254, 256-260, 262-266, 270-407, 409-434, 441-449, 452-453, 455-460, 464-469, 471, 476-478, 490-501, 505-508, 510-517, 519-602, 605, 610-762, 764-798, 801-808, 812-953, 956-1197, 1200-1211, 1213-1230, 1232-1266, 1268-1370, 1376-1441, 1444-1524, 1526-1535, 1537-1546, 1548-1556, 1559, 1562-1594, 1596-1603, 1607-1694, 1696-1719 KTN00119, 121-123, 126, 128-130, 139, 145, 149, 151, 153-154, 157-162, 165, 167-168, 172-176, 179-180, 183, 187, 192, 194, 196, 198, 200, 202, 206-207, 210-211, 213-214, 219, 221, 223-225, 228, 230, 232, 234-236, 239-240, 242, 244, 246-249, 251-253, 257-262, 264-266, 268-269, 272, 276, 279, 281-283, 286-287, 290-291, 294, 296-297, 300, 305-309, 312-313, 315-317, 319, 321, 324, 326-327, 329-331, 335, 339, 343, 347-353, 355, 357-358, 360, 365-366, 368, 371, 374-375, 379, 383-384, 387, 390, 394-395, 397-403, 406, 411-412, 416, 419-424, 428, 431-433, 437, 439-442, 445-446, 448-449, 451-457, 460-462, 466, 468 |
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| *******Group 3******* | |
| 320 | BR600150-00153, 155-161, 163-180, 182-183, 186, 188-189, 192-250, 253-254, 256-261 HEX00111-00112, 115-117, 122-200, 202-2168, 2170-2186 YBP00131-00142, 144-153 ZBN00235, 238-735, 748-749, 757-795, 799-802, 804-807, 809, 811, 831-838, 848-876, 881-900, 915-1161, 1163-1237, 1240-1244, 1249-1335, 1339-1345, 1347-1436, 1438-1705, 1709-1712, 1718-1727, 1729-1800, 1804-1841, 1848-1873, 2095 |
| 320 GC | BR400150-00189 DKJ00247, 255, 261, 267-269, 408, 435-440, 450-451, 454, 461-463, 470, 472-475, 479-485, 502-504, 509, 518, 603-604, 606-609, 763, 799-800, 809-811, 954-955, 1198-1199, 1212, 1231, 1267, 1371-1375, 1442-1443, 1525, 1536, 1547, 1557-1558, 1560-1561, 1604-1606, 1695 KTN00108-00118, 120, 124-125, 127, 131-138, 140-144, 146-148, 150, 152, 155-156, 163-164, 166, 169-171, 177-178, 181-182, 184-186, 188-191, 193, 195, 197, 199, 201, 203-205, 208-209, 212, 215-218, 220, 222, 226-227, 229, 231, 233, 237-238, 241, 243, 245, 250, 254-256, 263, 267, 270-271, 273-275, 277-278, 280, 284-285, 288-289, 292-293, 295, 298-299, 301-304, 310-311, 314, 318, 320, 322-323, 325, 328, 332-334, 336-338, 340-342, 344-346, 354, 356, 359, 361-364, 367, 369-370, 372-373, 376-378, 380-382, 385-386, 388-389, 391-393, 396, 404-405, 407-410, 413-415, 417-418, 425-427, 429-430, 434-436, 438, 443-444, 447, 450, 458-459, 463-465, 467 ZBT00171-00181 |
| 323 | RAZ00129-00153, 155-170, 172-1029 YBL00204-00505, 513-526, 622, 641-643, 647-675, 685-692, 698-699, 702-1593 |
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| *******Group 4******* | |
| 320 GC | DKJ00223 KTN00103-00105 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4798444 | LAMP GP-FLOOD |
| 1 | 4798445 | LAMP GP-FLOOD |
| 1 | 5248521 | LAMP GP-FLOOD |
| 1 | 5264904 | LAMP GP-FLOOD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 5264904 | LAMP GP-FLOOD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 1 | 5248521 | LAMP GP-FLOOD |
| 1 | 5264904 | LAMP GP-FLOOD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 4******* | ||
| 1 | 4798445 | LAMP GP-FLOOD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the failed lamp(s) with an improved lamp(s). Improved Lamps: Built After Dec 11, 2017 (DDMMYY) (Image1) OR Have a green mark on label (Image2) OR Have a white or pink mark on screw head (Image3) |
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| Image1 |
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| Image2 |
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| Image3 |
SERVICE CLAIM ALLOWANCES
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