PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE RADIATOR MOUNTING BOLTS ON CERTAIN C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES IN A GENERATOR SET APPLICATION Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE RADIATOR MOUNTING BOLTS ON CERTAIN C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES IN A GENERATOR SET APPLICATION

Usage:

TEBE2106-00

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16Oct2014

U-593

A-447

D-535

O-516

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE RADIATOR MOUNTING BOLTS ON CERTAIN C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES IN A GENERATOR SET APPLICATION
1353		PI32396

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32396" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32396" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Apr2015	31Oct2015

PROBLEM

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The radiator mounting bolts need to have torque checked on certain C9, C11, C13, C15, and C18 Industrial Engines in a generator set application. The existing radiator mounting bolts may have a low torque condition which may reduce the reliability of the radiator components.

AFFECTED PRODUCT

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Model	Identification Number
C11	HRA02040, 2058
C13	KWJ04323-04325 RRA08548-08549, 8553-8554, 8561, 8600, 8602, 8659, 8662, 8664, 8670, 8672, 8674-8675, 8700
C15	MCW07715-07716, 7718, 7725, 7731, 7733, 7735, 7739-7740, 7742, 7747-7748, 7750, 7752, 7760, 7769, 7791-7792, 7799, 7802, 7808-7812, 7852
C18	BDN01963, 1989 WRH06320, 6322, 6349, 6359, 6361, 6365, 6367-6368, 6372, 6375, 6378, 6380, 6382, 6385-6386, 6397-6398, 6401, 6403-6408, 6411, 6413-6414, 6416-6418, 6425-6426, 6433, 6448, 6477, 6483, 6506, 6510, 6512, 6514, 6543, 6554, 6560, 6575
C9	REH04478, 4531, 4589, 4592, 4595-4596, 4605, 4609, 4619, 4623, 4631-4633, 4635, 4648-4649, 4651, 4654, 4663, 4667-4668, 4696, 4707-4711, 4715-4718, 4720-4722, 4724-4725, 4732, 4765, 4782, 4784-4785, 4789-4790, 4798, 4804, 4806, 4832, 4872, 4880, 4883-4884, 4914

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Tighten the radiator mounting bolts to the proper torque. Refer to the disassembly and Assembly manual for the bolt torque values. Refer to Image 1

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE RADIATOR MOUNTING BOLTS ON CERTAIN C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES IN A GENERATOR SET APPLICATION

MODELS INVOLVED - C9, C11, C13, C15, C18

Dear Cat Product Owner:

The radiator mounting bolts need to have torque checked on certain C9, C11, C13, C15, and C18 Industrial Engines in a generator set application. The existing radiator mounting bolts may have a low torque condition which may reduce the reliability of the radiator components. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 16Oct2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 16Oct2014 Service Letter