PRODUCT SUPPORT PROGRAM FOR THE INSTALLATION OF THE EMERGENCY STOP BOX AND MOUNTING GROUP ON CERTAIN C175-16 GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR THE INSTALLATION OF THE EMERGENCY STOP BOX AND MOUNTING GROUP ON CERTAIN C175-16 GENERATOR SETS

Usage:

TEBE2218-00

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12Nov2014

U-665

D-589

O-578

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR THE INSTALLATION OF THE EMERGENCY STOP BOX AND MOUNTING GROUP ON CERTAIN C175-16 GENERATOR SETS
7426 4460		PS44548

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44548" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2016

PROBLEM

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The 3886283/">388-6283 Emergency Stop Box and Mounting Group was not installed on certain C175-16 Generator Sets. The 3886283/">388-6283 Emergency Stop Box and Mounting Group is required for use with remote mounted control panels.

AFFECTED PRODUCT

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Model	Identification Number
C175-16	WYB01493, 1495, 1497, 1503-1505, 1507, 1511, 1516-1523, 1525-1527, 1529, 1531, 1534, 1537

PARTS NEEDED

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Qty	Part Number	Description
1	3886283	BOX GP-MTG&
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Isolate the generator set before commencing any work on the unit, open generator set breaker, activate Emergency Stop, disconnect the battery cables and either disconnect or open the control circuit breaker for the AC power supply to the battery charger. Ensure all health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the machine. Lock out generator operation and disconnect/lockout all power sources before commencing any work.

2. Assemble the emergency stop box and mounting group to the left hand side of the flywheel housing. Use the existing hardware from the power distribution box mounting bracket to mount the emergency stop box bracket as shown in Image1.2.1.