After Failure Only
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE MONITORING SYSTEM (EMS) III MODULE ON CERTAIN 3512C PETROLEUM ENGINES |
1920 7610 |
PS52777 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52777" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 08Oct2014 Service Letter. Changes have been made to Affected Product. |
The existing software can generate a 96-6 (fuel level is low) or 600-8 (hydraulic oil low) fault code on certain 3512C Petroleum Engines. |
Qty |
Part Number |
Description |
1 |
3866022 |
CONT GP -B |
1 |
4484931 |
SFWR GP-A4002 |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Replace the EMS III module with a new EMS III module and install 448-4931 Software onto the new EMS III module. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-8000 hrs, 0-12 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 1.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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