PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER DUE TO LIP SEAL LEAKS ON CERTAIN C-SERIES TELEHANDLERS
Usage:
TEBE2148-00
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| 11Aug2015 |
U-422
A-303
D-357
O-364
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER DUE TO LIP SEAL LEAKS ON CERTAIN C-SERIES TELEHANDLERS |
|
| 3001 3101 | PS53009 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53009" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Aug2017 |
PROBLEM
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| The existing torque converter can cause oil to leak from the lip seal on certain TH336C, TH337C, TH406C, TH407C, TH414C, TH417C, TH514C, TL642C, TL943C, TL1055C, and TL1255C Telehandlers. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| TH336C | MJR00196, 200, 203, 247-251, 253-255, 257-266, 268-270, 273-277 THM00150 |
| TH337C | DJB00336, 358, 375-422, 424-467, 470-483, 486-490, 493-497, 500-502, 506-507 |
| TH406C | GAT00161-00162, 164-165, 178, 180, 182-183, 185, 187-188, 192, 196, 199-200, 205, 243-250, 252-268 RCH00150-00153, 155 |
| TH407C | JJT00158, 161-167, 170, 175-176 MLH00584, 659-663, 665-674, 676-718, 720-789, 791-824, 826-831, 834-848, 850, 852, 854-855, 858-861, 863, 865-866, 868, 870, 872-873, 875-883, 886-887, 894-895, 898-900, 904 |
| TH414C | KEK00280, 291-337, 339-373, 376 RWW00157-00170, 173-174 |
| TH417C | RRJ00207-00220, 222-245, 249 RRW00178-00196, 198-215, 217-234, 236, 238-240 |
| TH514C | KKW00154-00177, 179-180, 182-183 MWC00326, 336, 342-344, 346-349, 351-354, 356-386, 406, 415-417, 419 |
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| *******Group 2******* | |
| TL1055C | KDE01085-01472, 1825 MDD00193-00213 |
| TL1255C | DHW00915-01268 SXM00174-00182 |
| TL642C | THG00782-01089 |
| TL943C | SXH00225-00248 THH00954-01360 |
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| *******Group 3******* | |
| TRANS OEM | LKT00504, 40109, 40111-40119, 40121-40122, 40124-40125, 40129-40146, 40148-40156, 40158-40160, 40162-40169, 40171-40184, 40186, 40188-40195, 40197-40224, 40226-40243, 40245-40246, 40248, 40250, 40252-40266, 40268-40275, 40277, 40279-40280, 40282-40286, 40288-40289, 40292-40293, 40296-40297, 40299-40322, 40324-40447, 40449-40461, 40463-40479, 40481, 40483-40524, 40526-40557, 40559-40587, 40589-40646, 40648-40664, 40666-40687, 40689-40703, 40705-40710, 40712-40714, 40716-40743, 40745, 40747-40759, 40761-40780, 40782-40783, 40786, 40788-40803, 40805, 40807-40811, 40813-40846, 40848-40886, 40888-40910, 40912-40924, 40926, 40928-40930, 40932-40939, 40942, 40944, 40946-40958, 40960, 40962-40965, 40967-40972, 40974-40978, 40980-40981, 40983-40985, 40988-40990, 40993, 40996, 40999-41000, 41004-41006, 41018-41024, 41029, 41035-41037, 41039-41049, 41051-41057, 41059-41064, 41066-41068, 41071-41076, 41079-41083, 41085-41087, 41089, 41091-41092, 41094-41099, 41101-41102, 41104-41113, 41117, 41119-41132, 41134-41136, 41138-41144, 41147-41159, 41161-41164, 41168-41173, 41175-41176, 41178-41181, 41183-41192, 41196-41201, 41203-41204, 41213, 41217, 41221-41223, 41225-41228, 41253-41258, 41262-41263, 41266-41273, 41275-41290, 41292-41293, 41295-41302, 41304-41306, 41309, 41311, 41313-41319, 41321-41322, 41350, 41362, 41371, 41376, 41386, 41388-41389, 41391-41394, 41396-41402, 41405-41419, 41421, 41423-41432, 41434-41447, 41450-41452, 41455-41463, 41465-41493, 41513-41528, 41530-41533, 41535, 41537-41545, 41547-41557, 41559-41562, 41564-41566, 41568-41569, 41571-41586, 41601-41611, 41613-41626, 41628-41643, 41645-41651, 41653-41657, 41661-41662, 41665-41666, 41668-41669, 41677-41678, 41680-41693, 41695-41709, 41726, 41729-41731, 41739-41750, 41752-41773, 41775-41778, 41780, 41782-41823, 41825-41828, 41833-41858, 41860-41862, 41865, 41867-41870, 41872-41881, 41883, 41885, 41887-41898, 41905, 41907-41910, 41913, 41915-41923, 41934-41935, 41944, 41948-41951, 41953-41957, 41959-41969, 41971-41973, 41977, 41979, 41981, 41993-41996, 41998-42018, 42020-42021, 42023-42027, 42053, 42070-42091, 42093, 42102, 42105-42119, 42121-42124, 42126, 42128, 42131-42141, 42151, 42164-42183, 42185-42198, 42200-42201, 42277-42282, 42284-42291, 42359-42360, 42362-42379, 42381-42385, 42975-42976, 42982-42983, 42986-42992, 42997, 50109-50121, 50123-50132, 50134-50149, 50151-50152, 50154-50159, 50161-50210, 50212-50229, 50231-50250, 50253-50255, 50258-50276, 50278-50299, 50308-50427, 50429-50434, 50436-50438, 50441-50531, 50533-50535, 50537, 50540-50541, 50543-50551, 50553-50607, 50612-50618, 50620-50646, 50648-50654, 50657-50674, 50676-50691, 50693-50730, 50732-50733, 50735-50741, 50743-50764, 50766-50783, 50785-50834, 50836-50843, 50849, 50851-50857, 50859-50863, 50868, 50872, 50883-50886, 50889-50920, 50922-50933, 50938-50944, 50946-50950, 50952-50955, 50957-50966, 50968-50975, 50977-50988, 50990, 50993-50995, 50998-51003, 51023, 51029-51032, 51034-51035, 51039-51040, 51043-51044, 51046, 51048, 51059, 51067, 51080, 51086-51107, 51109-51115, 51117, 51120, 51124-51129, 51131-51138, 51140-51141, 51143-51157, 51159-51161, 51163, 51167-51168, 51170, 51172, 51174-51176, 51178-51187, 51189-51190, 51192-51200, 51202-51218, 51220-51224, 51226, 51228-51232, 51234-51235, 51237-51238, 51240-51246, 51248-51251, 51253-51254, 51256-51260, 51264-51266, 51268-51269, 51271-51286, 51289-51295, 51297, 51299-51303, 51314-51326, 51329-51356, 51358-51360, 51362-51365, 51367-51369, 51372-51374, 51376-51379, 51397-51416, 51418, 51420-51427, 51429-51431, 51433-51438, 51440-51449, 51451-51465, 51467, 51482, 51484, 51487-51488, 51490-51506, 51509-51512, 51517-51552, 51554-51556, 51558, 51560-51562, 51564, 51566-51569, 51571-51577, 51580-51590, 51592-51599, 51601-51620, 51630-51632, 51634-51639, 51641-51645, 51647-51658, 51663, 51667, 51676-51678, 51680-51703, 51706-51729, 51731-51738, 51757-51761, 51763, 51765, 51768, 51792-51799, 51806-51810, 51812-51828, 51833-51848, 51850-51852, 51854-51860, 51862-51867, 51869, 51879-51906, 51911-51912, 51918-51928, 51931-51937, 51939-51945, 51947-51956, 51959-51962, 51965-51970, 51978-51981, 51984-51992, 51994-51996, 51999, 52059, 52088, 52098-52119 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1194740 | FILTER-HYD |
| 1 | 1788164 | SEAL-OIL |
| 1 | 4693523 | TORQUE-CONVERTER |
| 1 | 4693524 | TORQUE-CONVERTER |
| 1 | OIL_BULK | Transmission Oil (See OMM) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 1194740 | FILTER-HYD |
| 1 | 1788164 | SEAL-OIL |
| 1 | 4693523 | TORQUE-CONVERTER |
| 1 | 4693524 | TORQUE-CONVERTER |
| 1 | OIL_BULK | Transmission Oil (See OMM) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 1194740 | FILTER-HYD |
| 1 | 1788164 | SEAL-OIL |
| 1 | 4693523 | TORQUE-CONVERTER |
| 1 | 4693524 | TORQUE-CONVERTER |
| 1 | OIL_BULK | Transmission Oil (See OMM) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the torque converter leaks into the bell housing, refer to the Service Manual if/as necessary to install the new torque converter and 178-8164 Lip Seal. Determine which torque converter your transmission is equipped with. The 378-9777 Torque Converter is replaced by the 469-3524 Torque Converter. The 378-9764 Torque Converter is replaced by the 469-3523 Torque Converter. When refilling the transmission oil, please use the most appropriate Caterpillar transmission oil for the ambient conditions. |
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SERVICE CLAIM ALLOWANCES
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