PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE FRONT DAMPER PULLEY BOLTS ON CERTAIN 725C ARTICULATED TRUCKS, 966M WHEEL LOADERS, C9 PETROLEUM ENGINES, AND C9.3 INDUSTRIAL ENGINES
Usage:
TEBE1986-00
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| 22Sep2014 |
U-543
D-489
O-465
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| Safety | PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE FRONT DAMPER PULLEY BOLTS ON CERTAIN 725C ARTICULATED TRUCKS, 966M WHEEL LOADERS, C9 PETROLEUM ENGINES, AND C9.3 INDUSTRIAL ENGINES |
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| 7553 1205 | PI10986 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10986" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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PROBLEM
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| The front damper pulley bolts need to have torque checked on certain 725C Articulated Trucks, 966M Wheel Loaders, C9 Petroleum Engines, and C9.3 Industrial Engines. The existing front damper pulley bolts may have a low torque condition which may result in a risk of personal injury or death. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 725C | TFB00238-00240, 242-255, 267-269 |
| 966M | KJP00571, 573, 577, 584-585, 588-589, 594, 614, 619, 621, 623, 625-626, 630, 633-639, 650 |
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| *******Group 2******* | |
| C9 | KLX00196-00201, 203-205 |
| C9.3 | CS900561-00594, 596-607 D9N05351-05353, 5384 |
PARTS NEEDED
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| No parts needed for this program |
ACTION REQUIRED
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| Tighten the front damper pulley bolts to the proper torque. Refer to the Disassembly and Assembly manual for the bolt torque values. Refer to Image 1. |
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 |
| Image1 |
OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 1.0-hour job for Group 1 | |||||
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| NOTE: This is a 1.0-hour job for Group 2 | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE FRONT DAMPER PULLEY BOLTS ON CERTAIN 725C ARTICULATED TRUCKS, 966M WHEEL LOADERS, C9 PETROLEUM ENGINES, AND C9.3 INDUSTRIAL ENGINES MODELS INVOLVED - 725C, 966M, C9, C9.3 Dear Cat Product Owner: The front damper pulley bolts need to have the proper torque applied on certain 725C Articulated Trucks, 966M Wheel Loaders, C9 Petroleum Engines, and C9.3 Industrial Engines. The existing front damper pulley bolts may have a low torque condition and loosen which, in conjunction with other factors, may result in a risk of personal injury or death. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial number(s). Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 22Sep2014 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 22Sep2014 Service Letter |
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