PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE AND POSSIBLY UPDATING EMERGENCY STOP CONTACT ON CERTAIN C18 MARINE GENERATOR SETS AND MARINE AUXILIARY ENGINES
Usage:
TEBE1453-00
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| 02Jul2014 |
TM-14
U-392
A-282
D-353
O-332
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE AND POSSIBLY UPDATING EMERGENCY STOP CONTACT ON CERTAIN C18 MARINE GENERATOR SETS AND MARINE AUXILIARY ENGINES |
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| 1920 1408 | PS44392 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44392" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jul2016 |
PROBLEM
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| On certain C18 Marine Generator Sets and Marine Auxiliary Engines with an EMCP, pressing the Stop button on the front of the EMCP will not stop the engine. C18 Marine Generator Sets and Marine Auxiliary Engines in Group 2 may not start if the engine is flashed with new software without changing emergency stop contact. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C18 | DTP00101-00106, 110-140, 143-153, 156-201 GEX00135-00245 GTB00100-00169 JHL00128-00151, 154-157, 161-164, 171-201, 204-213, 216-220, 222-224, 227-232, 234-246, 248-255, 257-261, 263-274, 277-303, 310-342 SSM00101-00102 SSW00101-00102 |
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| *******Group 2******* | |
| C18 | GEX00100-00134 JHL00100-00127 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4573788 | SFWR GP-A1000 |
| 1 | 4573789 | SFWR GP-A1000 |
| 1 | 4573790 | SFWR GP-A1000 |
| 1 | 4573791 | SFWR GP-A1000 |
| 1 | 4600763 | SFWR GP-A1000 |
| 1 | 4600764 | SFWR GP-A1000 |
| 1 | 4600765 | SFWR GP-A1000 |
| 1 | 4600766 | SFWR GP-A1000 |
| 1 | 4600767 | SFWR GP-A1000 |
| 1 | 4600768 | SFWR GP-A1000 |
| 1 | 4600769 | SFWR GP-A1000 |
| 1 | 4600770 | SFWR GP-A1000 |
| 1 | 4600771 | SFWR GP-A1000 |
| 1 | 4600772 | SFWR GP-A1000 |
| 1 | 4600773 | SFWR GP-A1000 |
| 1 | 4600774 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 1111323 | BLOCK-CONTACT |
| 1 | 4600763 | SFWR GP-A1000 |
| 1 | 4600764 | SFWR GP-A1000 |
| 1 | 4600765 | SFWR GP-A1000 |
| 1 | 4600766 | SFWR GP-A1000 |
| 1 | 4600767 | SFWR GP-A1000 |
| 1 | 4600768 | SFWR GP-A1000 |
| 1 | 4600769 | SFWR GP-A1000 |
| 1 | 4600770 | SFWR GP-A1000 |
| 1 | 4600771 | SFWR GP-A1000 |
| 1 | 4600772 | SFWR GP-A1000 |
| 1 | 4600773 | SFWR GP-A1000 |
| 1 | 4600774 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| A parameter called "Fuel Enable Input" has been added in ET Configuration screen under Configuration Group 1. Setting this parameter to "ON" will allow the Engine ECM to look for the CAN Fuel Disable signal from EMCP panel. Functionality of the Stop button on the EMCP will be restored. Group 1. 1. Flash engine ECM with the new engine software that is applicable to the engine serial number being serviced. 2. Engines equipment with EMCP Panels - Turn on Fuel Enable Input parameter in configuration screen using CAT ET please reference Image 1. Note: If you do not turn on the Fuel Enable Input in ET, engine will not shutdown using the EMCP Stop Button. 3. No changes are required in the EMCP configuration. 4. Vessel wiring may also need to be reworked. If vessel wiring is incorrect with new software the engine may not start. 5. If the vessel equipment was using Fuel Enable Input in the previous engine software version, you will need to turn on CAN Fuel Enable Input in ET Configuration (reference Image 1) after flashing new software. Note: Engine may not shutdown when requested to do so by the vessel equipment if Fuel Enable Input is not turned on. 6. Verify engine functions correctly, Check the emergency stop functionality, and if equipped with an EMCP, engine will shut down using the Stop button on the front of the EMCP. Group 2. 1. Replace the existing emergency stop contact that has wires F715 and 229 connected with 111-1323 Contact Block. The new contact changes the emergency stop from normally closed to normally open. Reference Image 2. 2. Flash engine ECM with the new engine software that is applicable to the engine serial number being serviced. 3. Engines equipment with EMCP Panels - Turn on Fuel Enable Input parameter in configuration screen using CAT ET, reference Image 1. Note: If you do not turn on the Fuel Enable Input in ET, engine will not shutdown using the EMCP Stop Button. 4. No changes are required in the EMCP configuration. 5. Vessel wiring may also need to be reworked. If vessel wiring is incorrect with new software the engine will not start. 6. If the vessel equipment was using Fuel Enable Input in the previous engine software version, you will need to turn on Fuel Enable Input in ET Configuration (reference Image 1) after flashing new software. Note: Engine may not shutdown when requested to do so by the vessel equipment if Fuel Enable Input is not turned on. 7. Verify engine functions correctly, Check Emergency Stop Functionality, and if equipped with an EMCP, engine will shut down using the Stop button on the front of the EMCP. |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-24 mo |
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| NOTE: This is a 1.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-24 mo |
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| NOTE: This is a 1.5-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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