PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE ON CERTAIN G3508B ENGINES
Usage:
TEBE1493-00
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29May2014 |
U-300
D-268
O-257
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Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE ON CERTAIN G3508B ENGINES |
|
1920 1901 1902 | PS44325 |
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NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44325" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
31May2016 |
PROBLEM
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The existing 451-7186 0.5 gram NOx Software can cause certain G3508B Engines to be difficult to start in cold ambient conditions. |
AFFECTED PRODUCT
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Model | Identification Number |
G3508B | RBK00101-00109, 1001-1415 |
PARTS NEEDED
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Qty |
Part Number | Description |
1 | 4618693 | SFWR GP-A1000 |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Install new 461-8693 0.5 gram NOx Software to resolve hard starting issues in cold ambient conditions. The new software contains a revised start up fuel map. |
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SERVICE CLAIM ALLOWANCES
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0-96 mo |
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NOTE: This is a 1.0-hour job | ||||||
Reasonable Travel and Mileage is allowed |
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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