PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGERS ON CERTAIN 3512C PETROLEUM ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGERS ON CERTAIN 3512C PETROLEUM ENGINES

Usage:

TEBE1626-00

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09Oct2014

U-576

A-435

O-500

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGERS ON CERTAIN 3512C PETROLEUM ENGINES
1052 1053 1378		PS44501

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44501" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Apr2016

PROBLEM

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The existing turbochargers can fail on certain 3512C Petroleum Engines due to high bearing temperatures. If the existing turbochargers fail it could cause downstream failures in addition to unexpected downtime.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
3512C	LLA03183-03790

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*****Group 2*****
3512C	LLA03791-04110

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
4	0S1588	BOLT
8	2N2765	BOLT-HEX FLG HD
8	2N2766	LOCKNUT
4	4P4460	GASKET
2	4P7233	GROMMET
8	5M2894	WASHER-HARD
4	6V3917	SEAL-O-RING
2	6V6609	SEAL-O-RING
8	6V6753	BOLT-HIGH TEMP
2	8M0505	ADAPTER-STR
2	8T1887	CLIP
2	8T1888	CLIP
4	9S8752	NUT-FULL
2	20R3738	TURBO GP-BASIC
2	1215736	GASKET-TURBO
2	2473796	GASKET
1	3117792	CORE AS-OCLR
2	3321556	BRACKET
4	3419211	GASKET
1	4216546	TUBE AS-WATER
1	4216547	TUBE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
8	2N2765	BOLT-HEX FLG HD
8	2N2766	LOCKNUT
4	4P4460	GASKET
4	6V3917	SEAL-O-RING
8	6V6753	BOLT-HIGH TEMP
2	20R3738	TURBO GP-BASIC
2	1215736	GASKET-TURBO
2	2473796	GASKET
1	3117792	CORE AS-OCLR
8	3419211	GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the turbochargers and oil cooler.
Refer to Disassembly and Assembly, RENR9365.

1.) Engine Oil Cooler - Remove
2.) Engine Oil Cooler - Install
3.) Turbocharger - Remove
4.) Turbocharger - Install

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-5000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
5001-10000 hrs, 13-24 mo	50.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 12.0-hour job for Group 1 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-5000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 12.0-hour job for Group 2 If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.