PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE ECM FLASH FILE ON CERTAIN C175-20 GENERATOR SETS
Usage:
TEBE1655-00
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| 25Jun2014 |
U-372
A-265
D-333
O-314
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE ECM FLASH FILE ON CERTAIN C175-20 GENERATOR SETS |
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| 1901 1920 | PS44382 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44382" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Jun2016 |
PROBLEM
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| The existing engine ECM flash file can allow the engine to have unexpected shutdowns on certain C175-20 Generator Sets. These shutdowns may occur if certain parameters are met while operating in cold mode for extended periods of time. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C175-20 | BXR00100-00103, 1000-1095 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4619782 | SFWR GP-A1000 |
| 1 | 4619783 | SFWR GP-A1000 |
| 1 | 4619784 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| The updated engine ECM flash file to the appropriate flash file is shown below. 443-9461 Flash File is updated to 461-9782 Flash File. This is for 60hz T2 ratings. 443-9462 Flash File is updated to 461-9783 Flash File. This is for 60hz LoBSFC ratings. 443-9463 Flash File is updated to 461-9784 Flash File. This is for 50hz LoBSFC ratings. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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