PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7, C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES, C15 TRUCK ENGINES, XQ800 RENTAL GENERATOR SETS, D6T TRACK-TYPE TRACTORS, 621H, AND 631G WHEEL TRACTOR-SCRAPERS
Usage:
TEBE1530-01
Show/hide table
| 02Jun2014 |
| (Revised 03Jun2014) |
U-307
A-231
D-277
O-262
Show/hide table
| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7, C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES, C15 TRUCK ENGINES, XQ800 RENTAL GENERATOR SETS, D6T TRACK-TYPE TRACTORS, 621H, AND 631G WHEEL TRACTOR-SCRAPERS, 730C ARTICULATED TRUCKS, 772 OFF-HIGHWAY TRUCKS, 966H WHEEL LOADERS, AND 973D TRACK-TYPE LOADERS |
|
| 1901 | PI32351 |
|
Show/hide table
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32351" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32351" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
| NOTE: | This Revised Service Letter replaces the 02Jun2014 Service Letter. A change has been made to the Title and Problem. |
Show/hide table
COMPLETION DATE |
TERMINATION DATE |
| 31Dec2014 | 30Jun2015 |
PROBLEM
Show/hide table
| The engine ECM may reset at engine operating temperature and cause the engine to shut down on certain C7, C9, C11, C13, C15, and C18 Industrial Engines, C15 Truck Engines, XQ800 Rental Generator Sets, D6T Track-Type Tractors, 621H, and 631G Wheel Tractor-Scrapers, 730C Articulated Trucks, 772 Off-Highway Trucks, 966H Wheel Loaders, and 973D Track-Type Loaders. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 772 | RLB00893 |
Show/hide table
| *******Group 2******* | |
| C15 | TRB02946 |
Show/hide table
| *******Group 3******* | |
| 621H OEM | NYY00124, 126 |
| 730C | LFF00239-00240 |
Show/hide table
| *******Group 4******* | |
| 631G OEM | DXE00156 |
| 966H | RYF01717 |
| 973D | LCP00364 |
| D6T | SMC01693 |
Show/hide table
| *******Group 5******* | |
| C15 | LNA01479, 1490, 1497, 1508-1509, 1540 |
| C18 | GJE01619 L8D00167-00169 LNB00850 |
Show/hide table
| *******Group 6******* | |
| C11 | HRA01708-01709 |
| C13 | RRA07038, 7040, 7069, 7071 |
| C15 | MCW06258-06261, 6263-6264, 6277, 6314-6316, 6318, 6322 |
| C18 | WRH05117, 5123, 5125, 5127-5128, 5130, 5139-5140, 5142-5147, 5164, 5166 |
| C7 | JTF21886, 21992, 22038-22041, 22043-22046 |
| C9 | REH02523, 2540, 2565, 2575, 2587, 2589, 2591, 2594, 2606, 2646 |
Show/hide table
| *******Group 7******* | |
| PMC27 | N1B00174 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 10R5648 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 3722902 | CONT GP -E |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 3740757 | CONT GP -E |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 10R5647 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 1 | 10R5647 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 6******* | ||
| 1 | 10R5648 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 7******* | ||
| 1 | 4176011 | CONT GP -E |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| 1. Use Caterpillar Electronic Technician(ET) to connect to the ECM in Dual Data link Mode (J1939 and CDL), download a Warranty Report from the ECM, and copy the engines current ECM Configuration. This will save the customers configuration and injector trim codes. 2. In ET, click on the Service drop down menu and select Configuration then Copy Configuration / ECM Replacement. Ensure that the Injector Trim Codes are copied. Save this file to be used later in the procedure. 3. Remove the ECM from the engine and replace it according to parts requirement. 4. Connect to the new ECM with WinFlash. Select the correct Flash file part number and begin the flashing process. 5. After the flash process is complete reconnect with ET. From the Service drop down menu, perform a Copy configuration ECM Replacement and Load from File. 6. Select the previously saved configuration file and program the file into the ECM configuration. 7. Start the engine to ensure proper operation. |
Show/hide table
OWNER NOTIFICATION
Show/hide table
| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
Show/hide table