PRODUCT SUPPORT PROGRAM FOR REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES

Usage:

REBE4756-00

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16Jan2009

U-19

A-17

TT-3

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES
1350 1380		PS42865

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42865" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jan2011

PROBLEM

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The shunt line connected next to the draw down port at the temperature regulator housing can cause reverse flow up the shunt line and back into the radiator resulting in overcooling.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
C13	LEE01357, 2933, 2939, 2953, 2959, 2962, 3202, 3228, 4087, 4102, 4157, 4187, 4192, 4204, 4208, 4222, 4233, 4239, 4249, 4254, 4257, 4274, 4285, 4292, 4297, 4300, 4304, 4310, 4313, 4348, 4373, 4504, 4694, 4712, 4742, 4752, 4782, 4788, 4794, 4859, 4956, 4979, 5005-5006, 5065, 5135, 5163, 5255, 5317, 5336, 5762, 5799, 5954, 5998, 6009, 6034-6035, 6040, 6054, 6062, 6076, 6142, 6175, 6180, 6217, 6221, 6224, 6239, 6245, 6380, 6390, 6429, 6452, 6565, 6583, 6656, 6658, 6715, 6767, 6774, 7013-7014, 7307, 7313, 7474, 7548, 7618, 7620, 7630, 7648, 7810, 7981, 8053, 8105, 8449, 8754, 8768, 8919, 8964, 8970, 9012, 9015, 9221, 9228, 9245, 9279, 9319, 9799, 9822, 9825, 9833, 10083, 10105, 10113, 10115, 10119-10121, 10123, 10130, 10132-10133, 10138, 10140, 10143, 10154-10155, 10461, 10464, 10651, 10693, 10810-10811, 10880, 10882, 10890, 10901-10903, 10906, 10979, 11815, 12075, 12549, 12736, 12955, 13199, 13342, 14025, 14436, 14597, 14630, 14738-14739, 14902, 15066, 15114, 15170, 15195, 15280, 15564, 15815, 16329, 16343, 16478, 16708-16709, 16735, 16750, 16940, 17128, 17148, 17384, 17394, 18170, 18305, 18531, 18716, 19294, 19409, 19761, 19870, 19911, 20674, 20761, 21946

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*******Group 2*******

C15

SDP00449, 1103, 1198, 1205-1206, 1269, 1394, 1415, 1563, 1570, 1791, 1810, 1824, 1871, 1892, 1902, 1929, 1958-1959, 1966, 1987, 2004, 2007, 2009, 2012-2013, 2121, 2124, 2304, 2311, 2319, 2324, 2331, 2377, 2383, 2388, 2415, 2493, 2502, 2578, 2593, 2599, 2611, 2625, 2630-2631, 2638, 2642-2643, 2649, 2653, 2656, 2659, 2663, 2726, 2746, 2751, 2762, 2771, 2855, 2873, 2953, 2963, 3001, 3099, 3476, 3492, 3495, 3519, 3522, 3531, 3550, 3738, 3769, 3782, 3827, 3830, 3931, 3967, 3977, 3986, 4022, 4035, 4043, 4055, 4061, 4071, 4082, 4160-4161, 4176, 4184, 4242, 4250, 4323, 4337-4338, 4362, 4364, 4455, 4457, 4529, 4566, 4569, 4582, 4707, 4709, 4734, 4818, 4842, 4914, 5107, 5119, 5313, 5321, 5325, 5425, 5436, 5603, 5606, 5618, 5662, 5679, 5698, 5725, 5744, 5754, 5770, 5809, 6019, 6031, 6165, 6172, 6191, 6200, 6272, 6284, 6286, 6310, 6313, 6333, 6335, 6342, 6380, 6390, 6393, 6397-6398, 6400, 6402, 6404, 6451-6452, 6525, 6592, 6601, 6605, 6608, 6611, 6620-6621, 6638, 6644, 6654-6655, 6680, 6683-6684, 6687, 6754, 6762, 6768, 6777, 6784, 6862, 6877, 6880, 6893-6894, 7022, 7036, 7124, 7144, 7160, 7178, 7190, 7196, 7205, 7208, 7220, 7264, 7291, 7298, 7305, 7318-7319, 7329, 7331, 7338, 7341, 7343, 7353, 7365, 7383, 7385-7387, 7393, 7395, 7410-7411, 7416, 7483, 7560, 7577, 7580, 7587, 7599, 7630, 7648, 7687, 7693, 7714, 7731, 7750, 7819, 7830, 7903, 7948, 8035, 8134, 8313, 8315, 8388, 8476, 8592, 8602, 8608, 8613, 8633-8634, 8647, 8679, 8686, 8743, 8760-8761, 8771, 8805, 8838, 8861, 8877, 8882-8883, 8888, 8896, 8899, 8907, 8910, 8918, 8926, 8964, 9042, 9054, 9056, 9067, 9100, 9104, 9107, 9110, 9112, 9133-9135, 9142, 9145, 9151, 9162, 9165, 9169, 9172, 9177, 9210, 9237, 9316, 9320, 9329, 9332, 9334-9336, 9346, 9354, 9487, 9494, 9504, 9508, 9511, 9513, 9516, 9525, 9530, 9537, 9604, 9612, 9617, 9620-9621, 9631-9632, 9635, 9704, 9707, 9710, 9712, 9716, 9718, 9725, 9727, 9734, 9740, 9747-9749, 9752, 9757, 9766-9767, 9771, 9773, 9786, 9825, 9831, 9858, 9987-9988, 9997, 10014, 10019, 10035, 10039, 10219, 10221, 10235, 10241, 10253, 10258, 10267, 10276, 10328, 10337, 10516, 10552, 10556-10557, 10564, 10654, 10735, 10737-10738, 10741, 10751, 10753, 10758, 10761, 10776, 10781, 10783, 10791, 10805, 10812, 10817, 11112, 11117, 11126, 11142, 11145, 11152-11154, 11158, 11160, 11163, 11168, 11171-11172, 11175, 11177, 11184-11187, 11190, 11193, 11198-11199, 11211, 11224, 11259, 11500, 11503, 11506-11507, 11516, 11521-11524, 11529, 11531-11533, 11535, 11538-11539, 11546, 11553-11554, 11558-11559, 11562, 11605, 11631, 11675, 11714, 11766, 11783-11784, 11812, 11851, 11906, 11913, 11916, 11966, 11972, 11986, 12034, 12068-12069, 12084-12085, 12088, 12096, 12108, 12119, 12249, 12251, 12263, 12281, 12407, 12409, 12440, 12444, 12465, 12469, 12473, 12486, 12557, 12559, 12572, 12580, 12598, 12600, 12614, 12661, 12773, 12798, 12829-12830, 12962, 13231, 13247, 13255, 13309-13310, 13402, 13441, 13493, 13503, 13539, 13579, 13610, 13755, 13825, 13829, 13843, 13855, 13946, 13996, 14011, 14037, 14042, 14073, 14088, 14092, 14104, 14139, 14142, 14146, 14149, 14182, 14220, 14249, 14354, 14392, 14423, 14479-14480, 14519, 14553, 14573, 14581, 14614, 14617, 14672, 14720, 14834, 14845, 14856-14857, 14886, 14911, 15046, 15059, 15075, 15087, 15250, 15279, 15329, 15408, 15443, 15481, 15663, 15723, 15751, 15784, 15786, 15818, 15916, 15942, 15947, 15950, 15960, 15965, 15981, 16055, 16065, 16092, 16127, 16204, 16208, 16215, 16223, 16228, 16242, 16283, 16301, 16305, 16334, 16366, 16368, 16393, 16402, 16413, 16431, 16444, 16459, 16510, 16519, 16562, 16585, 16589, 16597, 16602, 16615, 16621, 16631, 16635, 16723, 16760, 16859, 16876, 16890, 16916, 16944, 16971, 17025, 17170-17171, 17176, 17239, 17257, 17291, 17442, 17445, 17447, 17463, 17511, 17517, 17539, 17618, 17642, 17655, 17687, 17717, 17723, 17735, 17744, 17773, 17830, 17840, 17881, 17900, 17949, 17984, 18007, 18012, 18191, 18417, 18430, 18434, 18518, 18542, 18562, 18564, 18568, 18601, 18619, 18625, 18639, 18645, 18647, 18653, 18667, 18838, 19075, 19284, 19310, 19347, 19350, 19391, 19412, 19418, 19453, 19545, 19549, 19602, 19610, 19619, 19621, 19642, 19735, 19789, 19894, 19900-19901, 19917, 19935, 19940, 19988, 20005, 20017-20018, 20025, 20038, 20051, 20055, 20075, 20094, 20111-20112, 20116, 20128, 20134, 20149, 20155, 20163, 20189, 20194, 20209, 20256-20257, 20260, 20267-20268, 20272-20274, 20276, 20298, 20394, 20403, 20412, 20416, 20418, 20424, 20428, 20440, 20442, 20444, 20450-20451, 20473, 20486, 20499, 20507, 20517, 20551-20552, 20563, 20567, 20615, 20620, 20634, 20641, 20649, 20753, 20801, 20806, 20839, 20865, 20880, 20936, 21013-21014, 21017-21018, 21024, 21026, 21044, 21049, 21081, 21088, 21109, 21114-21115, 21120, 21145, 21182, 21190, 21192, 21194, 21196, 21201, 21205, 21213, 21218, 21223, 21248, 21266, 21278, 21280, 21282, 21291, 21309, 21359, 21393, 21511, 21522, 21531, 21537-21540, 21573, 21612, 21643, 21677, 21689, 21695, 21718, 21733, 21747, 21751, 21753, 21762, 21766, 21821, 21914, 21918, 21926, 21934, 21987, 22021-22023, 22027, 22034, 22036, 22043-22044, 22056, 22060, 22067, 22074, 22113, 22117, 22136, 22138, 22157

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	6V5063	SEAL-O-RING
1	9M7958	CLAMP-HOSE
1	3027410	HOSE (BULK) (As Required)
1	PH1795HB16	Parker Fitting (Refer to Special Instruction)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5D1026	CLAMP-HOSE
2	5P2211	ADAPTER-STR THD
1	6D3534	CONNECTOR-HOSE (As Required)
2	6V3251	SEAL-O-RING (As Required)
2	6V5063	SEAL-O-RING
1	6V7483	ADAPTER-STR THD (As Required)
1	6V8843	HOSE-BULK (As Required)
1	8T9543	HOSE-BULK (As Required)
1	9M7958	CLAMP-HOSE
1	9U6992	CONNECTOR AS (As Required)
1	2496673	ELBOW
1	3027410	HOSE (BULK) (As Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Follow Special Instruction REHS4812. When ordering parts, refer to the Special Instruction for parts quantities depending on engine configuration.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-300000 miles, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-300000 miles, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%