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PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING ENGINE SOFTWARE FOR CERTAIN C15 ACERT PETROLEUM ENGINES Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING ENGINE SOFTWARE FOR CERTAIN C15 ACERT PETROLEUM ENGINES

Usage:

REBE4681-00

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03Dec2008


U-619

 
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Before/After
  
  

PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING ENGINE SOFTWARE FOR CERTAIN C15 ACERT PETROLEUM ENGINES
1920 1901
PS42845
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42845" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Dec2010

PROBLEM

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Poor load acceptance or performance of engine.

AFFECTED PRODUCT

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Model Identification Number
C15  JRE07509, 7521, 7533, 7583-7584, 7593, 7680, 7682, 7694, 7702, 7706, 7833, 7843, 7846, 7848, 7851, 7857, 7874, 7876, 7971, 7980, 7983, 8026, 8033, 8185, 8191, 8434-8438, 8443, 8596, 8599, 8745, 8753-8754, 8757, 8759, 8765, 9204, 9209, 9213, 9221, 9356, 9358-9359, 9362, 9364-9365, 9574, 9577, 9579, 9588, 9594, 9597, 9635, 9637, 9640-9641, 9645, 9647-9648

PARTS NEEDED

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Qty

 Part Number Description
1 3390023 SOFTWARE GP-ELEK

ACTION REQUIRED

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Flash engine with new software that improves cylce time or load acceptance problems.

NOTE: Factory passwords will be required when flashing the new software.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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 NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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