PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FLASH FILE ON CERTAIN C6.6 INDUSTRIAL ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FLASH FILE ON CERTAIN C6.6 INDUSTRIAL ENGINES

Usage:

REBE4642-00

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01Dec2008

U-612

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FLASH FILE ON CERTAIN C6.6 INDUSTRIAL ENGINES
1920 1901 7620 7490 7601		PI31590

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31590" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31590" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Jun2009	31Dec2009

PROBLEM

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The flash file needs to be replaced on certain C6.6 Industrial engines. The existing flash file can cause poor engine performance.

AFFECTED PRODUCT

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Model	Identification Number
C6.6 TIER 3	66606930, 6973-6978, 6980-6997, 7442-7445, 7602-7607, 8044-8051, 8212-8214, 8284-8289, 8509-8514, 8570-8575, 9027-9044, 9263-9268, 9310-9311, 9313-9318

PARTS NEEDED

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Qty	Part Number	Description
1	3362957	SOFTWARE GP-ELEK

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FLASH FILE ON CERTAIN C6.6 INDUSTRIAL ENGINES

MODELS INVOLVED - C6.6 Engines

Dear Caterpillar Product Owner:

The flash file needs to be replaced on the products listed below. The existing flash file can cause poor engine perfofmance. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 01Dec2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 01Dec2008 Service Letter

Rework Procedure

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Rework Procedure:

Engine Reflash:

Required for engines in rework.

To update the flash file follow the procedure below ensuring you check the TMI system for the latest flash file.

Tools Required:

PC or laptop with CAT ET installed and licensed (Version 2007A minimum) Communication Adaptor with diagnostic connector.

Flash Files procedure:

Process:

1. Ensure you have downloaded the correct flash file from TMI.

2. Save the correct Flashfile to your local hard drive.

3. Connect to the ECM using Service Tool (CAT ET).

4. Make sure the ECM is powered up (Check that Red light on Comm. Adaptor is illuminated).

5. Go to "Winflash" or "Flash Memory".

6. CAT ET re-connect to the ECM.

7. Using the browse function in the top right hand corner, select the new Flashfile, which you should have saved to your hard drive.

8. Select "Begin Flash" (bottom right hand corner).

9. Once Flashing is complete select "CAT ET".

10. The Personality Module Mismatch should appear, select the OK button.

11. The factory password screen should now appear.

12. Use https://fps.cat.com to obtain factory passwords.

13. Enter Factory Passwords.

14. CAT ET High Level Configuration screen should be displayed.

15. Use CAT ET to update the FLS/FTS setting. Refer to Images 1.1.1 and 1.1.2 for correct FLS/FTS settings.

16. Re-flash complete.