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PRODUCT SUPPORT PROGRAM FOR REPLACING THE DC BUS CAPACITOR ON CERTAIN UPS 1000 AND UPS 1200 Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE DC BUS CAPACITOR ON CERTAIN UPS 1000 AND UPS 1200

Usage:

REBE4722-00

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28Jan2009


U-36
O-28

 
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Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DC BUS CAPACITOR ON CERTAIN UPS 1000 AND UPS 1200
4480 7451
PS42871
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42871" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Jan2011

PROBLEM

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The existing DC bus capacitor used on certain UPS 1000 and UPS 1200 units has been found to have a shortened life. The existing capacitor needs to be replaced with a capacitor with an improved design and longer operational life.

AFFECTED PRODUCT

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Model Identification Number
UPS 1000  CZS00100-00104, 108-109
UPS 1200  CZT00100-00105, 107-118, 120-130

PARTS NEEDED

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Qty

 Part Number Description
1 CAP_KIT Part will be provided by factory personnel.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instruction REHS4866 for the rework details.

Caterpillar Customer Service Personnel will coordinate the repair with the dealers to service the UPS units in the field. Factory Personnel will also provide the parts for the rework.

Cat Dealers will help coordinate the scheduling of the rework with their customers individually.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-34944 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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 NOTE: This is a 16.0-hour job
The factory engineers will be performing the rework during this 16 hour time period. Dealer personnel will work with the customers to help coordinate the UPS downtime.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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