PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) EXHAUST EXTENSION PIPE ON C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN CERTAIN STERLING AND INTERNATIONAL CHASSIS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) EXHAUST EXTENSION PIPE ON C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN CERTAIN STERLING AND INTERNATIONAL CHASSIS

Usage:

REBE4738-00

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05Feb2009

U-48

A-42

TT-6

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) EXHAUST EXTENSION PIPE ON C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN CERTAIN STERLING AND INTERNATIONAL CHASSIS
1061		PI31624

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31624" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31624" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2009	28Feb2010

PROBLEM

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The exhaust extension pipe attached to the Aftertreatment Regeneration Device (ARD) may be subjected to temperatures that are high enough to cause the pipe to degrade prematurely.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
C15	SDP01227, 2127, 2225, 2255, 2382, 2705, 2791-2792, 4076, 4140, 4371, 4434, 4649, 4710, 4722-4723, 4785, 4801, 4813, 5426, 6517, 6569, 6830, 6911, 6919, 7080, 7093, 7129, 7177, 7567, 7636, 7655, 7814, 7935, 7993, 8015, 8165, 8176, 8190, 8201, 8767, 8898, 8915, 9658, 9697, 9719, 10138, 10177, 10534, 11001, 11006, 11130, 11132, 11857, 12001, 12009, 12039, 12043, 12163, 12194, 12197, 12292, 12297, 13661, 13801, 14031, 14126, 14348, 14360, 14365, 14394, 14445, 14448, 14460, 14523, 15073, 15098, 16463, 18089, 18446, 18958, 19713, 19721, 19807, 19813, 19880, 19912, 20528

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*****Group 2*****
C15	SDP12742, 12791, 17113, 17160, 17957, 20868, 20879

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	3369476	EXTENSION AS
1	3392658	SHIELD-HEAT
1	3392659	SHIELD-HEAT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	3369475	EXTENSION AS
1	3392656	SHIELD-HEAT
1	3392657	SHIELD-HEAT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Group 1

1) Remove the old exhaust extension pipe from the Aftertreatment Regeneration Device outlet.

2) Install the 339-2658 and 339-2659 heat shields on to 336-9476 extension pipe assembly.

3) Install 336-9476 extension pipe assembly on to the Aftertreatment Regeneration Device outlet.

4) Preform the ARD ignition test in Cat ET to insure no sensors were damaged during R&I of the extension pipe.

5) Return to service

Group 2

1) Remove the old exhaust extension pipe from the Aftertreatment Regeneration Device outlet.

2) Install the 339-2656 and 339-2657 heat shields on to 336-9475 extension pipe assembly.

3) Install 336-9475 extension pipe assembly on to the Aftertreatment Regeneration Device outlet.

4) Preform the ARD ignition test in Cat ET to insure no sensors were damaged during R&I of the extension pipe.

5) Return to service.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 1
Dealer to perform most economical repair. Description___________________SMCS Code______Hours Wash__________________________108B-074_______0.3 Perform rework procedure______1061-001_______0.6 Run Ignition system test______108B-535_______0.1 Exceptions may be allowed depending on chassis type

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 2
Dealer to perform most economical repair. Description___________________SMCS Code______Hours Wash__________________________108B-074_______0.3 Perform rework procedure______1061-001_______0.6 Run Ignition system test______108B-535_______0.1 Exceptions may be allowed depending on chassis type

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) EXHAUST EXTENSION PIPE ON C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN CERTAIN STERLING AND INTERNATIONAL CHASSIS

MODELS INVOLVED - C15 On-Highway Truck Engines

Dear Caterpillar Product Owner:

Caterpillar has determined that the exhaust extension pipe that is attached to the Aftertreatment Regeneration Device (ARD) needs to be replaced on C15 engines installed in specific Sterling and International Chassis. The existing exhaust extension pipe can be subjected to temperatures that are high enough to cause the pipe to degrade prematurely. You will not be charged for having this service completed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 05Feb2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 05Feb2009 Service Letter