PRODUCT IMPROVEMENT PROGRAM TO REMOVE CERTAIN 1R0716, 1R1808, 244-4484, 272-1788, AND 275-2604 OIL FILTERS FROM DEALER PARTS STOCK Caterpillar

PRODUCT IMPROVEMENT PROGRAM TO REMOVE CERTAIN 1R0716, 1R1808, 244-4484, 272-1788, AND 275-2604 OIL FILTERS FROM DEALER PARTS STOCK

Usage:

REBE4829-01

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22Jan2009

(Revised 23Jan2009)

U-27

A-24

D-22

O-23

TT-4

TM-1

TA-1

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*Parts stock action only*	PRODUCT IMPROVEMENT PROGRAM TO REMOVE CERTAIN 1R0716, 1R1808, 244-4484, 272-1788, AND 275-2604 OIL FILTERS FROM DEALER PARTS STOCK
1308		PI70288

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 22Jan2009 Service Letter. Changes have been made to the date codes requiring inspection in the Action Required.

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TERMINATION DATE

30Apr2009

PROBLEM

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Oil leaks are occurring past the internal seal in certain canister filters which utilize the flat-spin design.

ACTION REQUIRED

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Inspect 1R0716, 1R1808, 244-4484, 272-1788, and 275-2604 Canister Filters in Dealer parts stock. Note the manufacturing date code printed on the side of the canister using the NUMERALKOD date code method.

The date code can be interpreted by substituting the appropriate number for each letter as shown below. The sequence for the code is DDMMYY.

N U M E R A L K O D
0 1 2 3 4 5 6 7 8 9

Example: MKUNNO = 271008 = 27 October, 2008.

Remove all 1R0716, 1R1808, 244-4484, 272-1788, and 275-2604 Canister Filters having manufacturing date codes between and including 27 October, 2008 (MKUNNO) to 15 December, 2008 (UAUMNO) from dealer parts stock.

In addition, remove all 1R0716 Canister Filters having the manufacturing date code of 1 October, 2008 (NUUNNO) from dealer parts stock.

NOTE: When submitting a claim for Parts Stock Action, use the appropriate 99z as the s/n, the appropriate Service Letter Program Number as the Part number, "1308" as the Group Number, "56" as the Warranty Claim Description Code, and "T" as the SIMS Description Code.

Refer to Image1 for an example of the date code on the side of the filter canister.

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Image1

SERVICE CLAIM ALLOWANCES

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Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

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Outside NACD:

Dealers please return, for each part number, minimum of thirty-six (36) unit quantities of the parts claimed to:

Caterpillar Inc.
Attn: Supplier Recovery
Service Claims Room
8201 N. Univeristy
Peoria, IL 61615
Attn: Robert W. Schulz - PI70288

For quantities less than 36 units: Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Within NACD:

These parts will be needed for return. A part return request will be issued through Send-It-Back after the claim is filed.

Dealers please return, for each part number, minimum of twenty-four (24) unit quantities.

For quantities less than 24 units: Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.