PRODUCT SUPPORT PROGRAM FOR REPAIRING THE GENERATOR ON CERTAIN 3406, 3456, C15, AND C18 GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPAIRING THE GENERATOR ON CERTAIN 3406, 3456, C15, AND C18 GENERATOR SETS

Usage:

REBE4844-03

26Feb2009
(Revised 12May2010)


K220
K270
K290
K29B
K311
K603
K606
K607
K632
K660
K66L
K66P
K680
K68E
M110
M431
M460
M473
M620
M666
M668
Q301
Q302
Q303
Q305
Q306
Q310
Q311
Q312
Q313
Q314
Q315
Q31C
Q559
Q633
V218
V219
V418
V462
X130
X230
Z800

 
Before/After
 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE GENERATOR ON CERTAIN 3406, 3456, C15, AND C18 GENERATOR SETS

4450 1404
PS42894
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42894" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 26Feb2009 (Revised 14Sep2009) Service Letter. Changes have been made to the Service Letter Distribution, Problem, and Affected Product.


TERMINATION DATE

29Feb2012

PROBLEM

In some cases, the existing main stator insulation on these packages may not be suitable for some dealer?s applications on certain 3406, 3456, C15, and C18 generator sets. If the existing package is in a harsh environment as detailed in Application and Installation Guide LEBE5294, Application Guide for Generator Systems LEBW4993, Product Update LEXE0011, and Engine News article "Requirements for Application and Maintenance for 5000, 6000, and 7000 Series of Generators", it may be required to transport the generator to a rewind shop to improve the generator insulation.

AFFECTED PRODUCT

Model Identification Number
3406C C2G00224, 228-230, 232, 1540, 1542, 1544, 1546-1548, 1552-1554, 1556, 1558-1560, 1562, 1580-1581, 1590, 1594, 1603-1604, 1609, 1612, 1622, 1695, 1857, 1859, 1978, 2045, 2184, 2363, 2398, 2491-2492, 2567, 2638, 2641, 2650-2651, 2661, 2669-2670, 2673, 2690, 2697, 2703, 2706-2708, 2710, 2719, 2725-2726, 2735-2736, 2750, 2752, 2755, 2787, 2789, 2791, 2803, 2805, 2808-2810, 2823, 2894, 3048, 3059, 3066, 3072, 3083-3084, 3112, 3170, 3180, 3188, 3197, 3201, 3203, 3208, 3217, 3220-3221, 3223-3224, 3236, 3239, 3242, 3247, 3252, 3264, 3284, 3288-3289, 3293-3294, 3296-3297, 3312, 3321, 3327, 3331-3332, 3338, 3341-3348, 3350, 3359, 3363, 3365-3366, 3372, 3390, 3395, 3397, 3402-3403, 3421, 3437, 3439, 3449, 3453, 3470, 3500, 3503, 3510, 3514-3515, 3517-3519, 3551-3552, 3555, 3559, 3562, 3580-3581, 3599, 3603, 3605-3607, 3609-3610, 3648, 3654-3656, 3659, 3671-3677, 3680, 3698-3702, 3704-3705, 3707, 3711-3712, 3721, 3723, 3748-3749, 3762, 3765-3766, 3768, 3770-3779, 3783, 3785-3790, 3794-3795, 3797-3798, 3800, 3802, 3806-3808, 3822-3825, 3832-3834, 3837-3841, 3843-3849, 3851-3857, 3860, 3862-3863, 3865-3867, 3869, 3880-3881, 3883, 3885-3888, 3890, 3892-3893, 3896, 3898, 3914-3915, 3919-3920, 3922, 3925, 3937-3938, 3941-3946, 3948, 3950-3955, 3957-3961, 3969-3970, 3973-3974, 3995-3996, 4000, 4003, 4011-4014, 4016-4018, 4021, 4076-4077, 4080, 4090, 4096, 4105, 4124-4125, 4127, 4133-4134, 4238, 4243, 4255-4257, 4263, 4268, 4270, 4276, 4278-4279, 4285-4286, 4288, 4310, 4322-4323, 4329, 4333, 4343, 4373, 4376-4378, 4380-4383, 4385-4386, 4392, 4397-4404, 4407-4409, 4412-4413, 4416, 4419, 4421-4424, 4426, 4429-4430, 4433-4435, 4442, 4445-4446, 4448-4449, 4451-4458, 4461, 4463, 4465-4466, 4470-4471, 4537-4539, 4541, 4543-4544, 4553, 4556, 4558, 4560, 4562-4563, 4565-4566, 4569, 4573, 4582-4583, 4585, 4587-4588, 4591, 4594-4595, 4598-4601, 4605, 4613, 4620, 4622, 4626, 4628-4630, 4633-4637, 4640, 4642, 4646-4647, 4651-4661, 4664-4666, 4668-4671, 4673-4674, 4676, 4678-4679, 4681-4684, 4686-4687, 4689-4695, 4697-4698, 4700-4703, 4705-4714, 4716-4723, 4725, 4727, 4729-4735, 4739-4745, 4748, 4750, 4752-4758, 4763-4764, 4771, 4778-4780, 4784, 4792, 4802-4803, 4814, 4817-4818, 4824-4825, 4884, 4898, 4901, 4916-4919, 4923, 4926, 4933-4935, 4938, 4942, 4948, 4953, 4967, 4970, 4984, 5009-5011, 5013-5015, 5018, 5023, 5032, 5034, 5038-5039, 5048, 5065, 5113, 5117, 5143-5144, 5154, 5164, 5166, 5169, 5171, 5178-5180, 5186-5188, 5200, 5203, 5209, 5245-5246, 5260-5261, 5280, 5299, 5301, 5312, 5314-5321, 5341-5346, 5349, 5358, 5363, 5366-5367, 5369-5372, 5378, 5381, 5383-5385, 5389, 5402, 5415, 5420-5421, 5433, 5437, 5445, 5458, 5463-5464, 5466, 5469, 5471-5473, 5483, 5489-5492, 5496, 5498, 5506, 5509-5511, 5522-5523, 5536, 5539, 5542, 5560, 5563, 5569, 5576, 5579, 5612, 5639-5640, 5648, 5660, 5683, 5694-5696, 5699, 5703, 5706, 5728-5729, 5733, 5735, 5747, 5759-5760, 5766, 5770, 5775, 5777, 5779, 5781, 5783, 5786-5788, 5790

C2Y00185-00193, 195-196, 198-200, 202-216, 220-233, 238-240, 242, 244-246, 252, 255-257, 260, 263, 265, 269, 273, 277, 281, 283-285, 287, 289, 292, 294, 296, 299, 301, 303, 305-306, 311, 313-315, 319, 331, 339-341, 343, 345-347, 351-356, 360-361, 372-373, 375, 377, 379-383, 386, 388, 390-391, 393-394, 396-398, 400-402, 404-406, 408-410, 412, 414-416, 418-421, 424-427, 432, 434, 436, 447, 450, 452, 455, 472, 490, 499, 520, 524, 536, 547, 554, 557-558, 561, 563, 573, 605-607, 639-640, 642-644, 673, 704, 706, 712, 715, 717, 723, 732-735, 744, 747, 751, 753-754, 759-760, 762-775, 783-785, 790, 807, 847-848, 854, 873-874, 876, 972, 1004-1020, 1022-1028, 1030, 1032-1038, 1040-1045, 1047-1061, 1063-1085, 1095-1097, 1116-1118, 1141, 1143-1148, 1157-1158, 1169, 1174, 1176-1177, 1183, 1188-1192, 1194-1208, 1211-1220, 1222-1225, 1227-1228, 1231-1232, 1234-1237, 1255-1259, 1263-1265, 1267-1274, 1276-1278, 1285-1288, 1303-1305, 1327-1329, 1336, 1342, 1356, 1358, 1366, 1376-1379, 1395, 1401, 1411-1416, 1421, 1424, 1426-1435, 1471, 1474-1475, 1478, 1486, 1561

C5G00827, 876, 878, 883-884, 910-914, 922, 927, 930, 942, 952-953, 1024-1028, 1032, 1062, 1081, 1089-1090, 1096-1097, 1100, 1102, 1104, 1110, 1115, 1119, 1129, 1133, 1138-1139, 1142-1143, 1145, 1147-1148, 1150, 1152, 1154-1157, 1159, 1164-1165, 1167-1171, 1174-1181, 1183, 1187-1188, 1191, 1196, 1200-1201, 1203, 1205, 1213, 1215-1216, 1219, 1221, 1227-1229, 1293-1296, 1311-1312, 1319-1322, 1326, 1328, 1377-1379, 1381-1382, 1388-1389, 1410, 1419-1420, 1424-1426, 1435-1437, 1442-1443, 1448, 1450, 1453-1454, 1463-1464, 1466, 1469, 1490-1493, 1497-1501, 1506-1513, 1523, 1597-1601, 1603, 1608-1612, 1621-1623, 1634, 1641, 1645, 1653, 1670, 1682-1683, 1691-1694, 1696-1697, 1700-1702, 1710-1713, 1718-1723, 1725-1728, 1731, 1735-1736, 1770-1771, 1779-1781, 1807-1836, 1838-1842, 1848-1871, 1874-1876, 1878-1880, 1882-1889, 1892-1898, 1902-1904, 1908-1910, 1917-1920, 1929-1938, 1948-1958, 1963-1965, 1973-1978, 1985-1987, 1991-1997, 1999, 2003, 2005-2010, 2012-2020, 2022-2047, 2052-2059, 2062-2063, 2066-2082, 2084-2087, 2090-2094, 2098-2105, 2107, 2109, 2111-2115, 2118-2120, 2131-2132, 2142-2144, 2148, 2150-2151, 2155-2156, 2158-2163, 2166-2177, 2179-2180, 2182-2187, 2206-2211, 2213-2222, 2224, 2228-2230, 2234-2236, 2238-2240, 2260-2265, 2267-2272, 2276-2277, 2279, 2281, 2283-2298, 2301-2306, 2308-2329, 2343-2346, 2360-2361, 2366-2367, 2379-2387, 2390-2392, 2400-2404, 2413-2418, 2420-2423, 2426-2436, 2439-2450, 2455-2460, 2462-2469, 2472-2491, 2493-2539, 2542-2554, 2558-2562, 2568-2580, 2582-2600, 2606-2612, 2659-2670, 2672-2693, 2695-2696, 2698, 2700-2701, 2703-2705, 2707-2719, 2728, 2743-2749, 2754-2761, 2766-2772, 2775-2778, 2783-2787, 2796-2798, 2808, 2811-2823, 2825, 2827-2837, 2840-2847, 2862-2864, 2870-2874, 2883-2890, 2903-2905, 2913, 2915-2916, 2922-2934, 2938-2947, 2952-2959, 2961-2966, 2970-2974, 2977-2986, 2991-2994, 2997-3001, 3003-3005, 3007-3012, 3014-3016, 3019-3028, 3030-3035, 3051, 3082-3084, 3091-3095, 3099-3126, 3128-3133, 3135-3136, 3138, 3146, 3152-3157, 3165-3169, 3178-3182, 3188-3190, 3192-3199, 3204, 3211-3219, 3222, 3226, 3231, 3234-3236, 3239, 3242, 3244-3249, 3252-3256, 3258-3261, 3293, 3296-3298, 3308-3310, 3312, 3316, 3355-3360, 3365-3366, 3370-3372, 3376, 3379-3380, 3392, 3394, 3398, 3403-3406, 3412, 3414, 3422-3424, 3443, 3448-3449, 3453, 3499, 3537-3538, 3541, 3604-3606, 3661, 3663, 3665, 3669, 3674-3676, 3718, 3721-3722
3456 C1G00741, 765, 941, 946, 1033, 1039, 1041, 1065-1066, 1078, 1171-1172, 1240, 1242-1244, 1247, 1249-1251, 1254-1255, 1259-1260, 1264, 1279, 1294, 1300, 1321, 1325, 1337, 1386, 1392-1393, 1423, 1426, 1464-1465, 1563, 1567, 1573-1574, 1617, 1621, 1623-1624

C3G00759, 762, 766, 769, 781, 791, 805, 824-825, 832, 842, 875, 879, 886, 888-890, 896, 901-902, 904-905, 907, 920, 928, 934-935, 937-938, 942, 948, 955, 958-965, 967-970, 973-977, 980-982, 988, 1023-1024, 1026, 1053, 1080-1082, 1153-1154, 1161, 1165, 1225, 1230-1235, 1264-1268, 1281, 1286, 1289, 1293-1294, 1301, 1305-1306, 1309-1313, 1320, 1322-1323, 1328, 1331-1333, 1379-1381, 1384
C15 C5H00277, 306, 493, 587-589, 604-605, 610, 612, 635-643, 645-656, 673-679, 681-689, 696-706, 709-711, 713-718, 728-732, 742-751, 785, 793, 800, 825, 828, 849, 852, 862, 947, 950, 953, 966-967, 969, 971, 976-978, 999-1000, 1004, 1007-1011, 1028-1029, 1031, 1034-1036, 1038-1040, 1042-1043, 1053-1056, 1061-1064, 1068-1071, 1073-1080, 1082-1083, 1085-1088, 1091, 1111-1113, 1116-1120, 1122-1124

C5L00123-00124, 126-127, 135, 137-139, 142-143, 152, 162-163, 182, 184-186, 189-190, 193-195, 197, 199, 201-205, 209, 211, 215, 217, 219-226, 228-237, 239-241, 245, 251, 257-259, 263, 271-272, 274-275, 319, 326-329, 331, 334-335, 338-343, 345, 454, 456-458, 461-463, 466-468, 474, 476, 483, 486, 494-495, 503-504, 507, 514-516, 519, 521, 526, 536, 547, 554, 558, 561-562, 568, 570, 575-577, 581-583, 587-588, 590, 608, 610, 625-626, 635, 639-640, 643, 698, 702, 712, 720, 725-726, 728, 733-734, 736-737, 739, 742, 744-745, 748-750, 757, 760, 763, 766, 784, 787, 794-795, 816, 819, 826, 837-838, 842, 851, 856, 858, 877-879, 881, 885-886, 889-891, 895-898, 901, 904, 911, 922, 924-926, 935, 940, 942, 950-956, 960, 965-967, 969-971, 973, 975, 982, 984, 994, 999-1002, 1004-1006, 1008, 1010, 1014-1017, 1019, 1021, 1031, 1038-1039, 1041-1042, 1045, 1049-1051, 1054, 1056, 1061-1063, 1065, 1069, 1071, 1078, 1091, 1093, 1099, 1104-1108, 1110, 1114, 1117-1118, 1122, 1125, 1129-1131, 1140-1141, 1146, 1148-1149, 1154-1156, 1163, 1165, 1168, 1176, 1180-1181, 1184, 1187-1189, 1191-1194, 1196-1198, 1200-1202, 1204-1205, 1208, 1210-1216, 1220, 1222, 1226-1236, 1239, 1242-1245, 1248-1249, 1253-1254, 1259-1262, 1268, 1271-1272, 1274-1276, 1279-1285, 1288-1292, 1294, 1296, 1298-1299, 1301, 1304-1312, 1314, 1316-1317, 1320, 1323, 1328-1330, 1334, 1336, 1339, 1344-1348, 1351, 1355, 1361, 1367, 1369, 1371, 1373, 1376, 1378, 1383, 1388-1389, 1391-1392, 1394-1395, 1399, 1401-1403, 1408-1410, 1412, 1414, 1416-1419, 1421, 1423-1429, 1432, 1436-1437, 1439-1441, 1448-1450, 1452, 1455-1458, 1463-1465, 1467, 1473-1474, 1477, 1483, 1494, 1498, 1509, 1515-1517, 1521, 1524, 1531, 1533, 1536, 1549-1551, 1553, 1557-1559, 1561, 1565, 1571, 1585, 1597, 1605, 1641, 1651, 1663, 1665, 1673, 1676, 1682-1683, 1685, 1778, 1780, 1799, 1806-1807, 1809, 1877-1878, 1880, 1884, 1896, 1912, 1915, 1935, 1938-1939, 1942, 1947, 1952, 1989, 1993, 1999, 2008, 2026, 2028, 2030, 2032, 2034, 2037, 2040, 2050-2051, 2064-2065, 2092, 2127, 2133, 2137, 2139-2140, 2152, 2157, 2162, 2168, 2173, 2180-2183, 2185, 2187, 2202, 2214, 2223, 2256, 2265, 2272, 2274, 2276, 2300, 2329, 2344, 2352, 2374, 2437, 2439, 2441, 2444, 2447, 2449-2450, 2458, 2467-2468, 2471-2472, 2474-2476, 2479-2480, 2494, 2521, 2535, 2548, 2550, 2552, 2555-2557, 2562-2563, 2570, 2577, 2582, 2584, 2586, 2597, 2599, 2601-2602, 2605-2606, 2608-2609, 2613-2615, 2619, 2621-2623, 2625, 2627-2628, 2630, 2632-2633, 2635, 2638, 2640-2641, 2644, 2647, 2652, 2656, 2658, 2662, 2664-2665, 2667, 2669-2671, 2674, 2679
C18 G4C00291, 611, 668, 675, 859, 864, 941, 951, 994, 1012, 1022, 1033, 1044, 1059, 1101, 1156, 1180, 1212, 1217, 1219, 1247, 1257, 1338, 1342, 1388-1390, 1401-1402, 1405, 1407-1408, 1412, 1420-1424, 1428, 1459, 1498, 1515, 1521, 1528, 1530, 1559, 1570-1571, 1574, 1584, 1586, 1594, 1598, 1645, 1662, 1665, 1667, 1690, 1715, 1718, 1739, 1742, 1744, 1747, 1752, 1755-1756, 1761, 1775, 1787, 1790, 1793, 1807, 1829, 1834, 1847, 1867, 1879, 1886-1889, 1899, 1901, 1906, 1910-1911, 1919, 1921, 1931, 1933, 1935, 1938, 1942, 1958-1959, 1961, 1977, 1988, 1994, 2017, 2023, 2026, 2054-2055, 2063, 2068, 2083-2085, 2087-2094, 2097-2098, 2100, 2102, 2108, 2113, 2125, 2129, 2131, 2146, 2150-2154, 2158, 2161, 2163, 2165-2170, 2172-2176, 2178-2179, 2185, 2187-2189, 2191, 2193, 2196-2199, 2201, 2204-2205, 2208-2209, 2211-2212, 2214, 2218, 2220-2221, 2224-2227, 2234-2239, 2241, 2243-2244, 2247, 2249, 2251, 2253, 2256, 2261, 2263-2265, 2267, 2270-2271, 2273-2275, 2277-2278, 2286, 2290-2291, 2295, 2297-2299, 2303-2304, 2307, 2311, 2319, 2325, 2333, 2335-2336, 2341, 2356, 2358-2362, 2379, 2400, 2432, 2435, 2444, 2454, 2461, 2468, 2470, 2474, 2486-2487, 2491-2494, 2497, 2501, 2507, 2516, 2527, 2532, 2538, 2556, 2558-2559, 2566, 2568, 2573, 2579, 2587-2588, 2593-2594, 2601, 2607-2609, 2615-2617, 2622, 2624-2625, 2627, 2632, 2637, 2640, 2655, 2665, 2682, 2685, 2688-2689, 2691-2692, 2695-2696, 2698-2704, 2707, 2711-2713, 2715-2718, 2720, 2722-2723, 2725-2726, 2731-2735, 2739, 2741, 2744, 2746-2747, 2749, 2751-2754, 2759-2760, 2762-2763, 2765-2767, 2769-2770, 2772, 2774-2775, 2777, 2780, 2782, 2784, 2786, 2788, 2790-2791, 2793, 2796, 2798-2804, 2806-2807, 2810-2811, 2813-2814, 2817, 2823-2824, 2826-2827, 2829, 2832-2835, 2837-2842, 2844-2845, 2847, 2855, 2862, 2869, 2872, 2875, 2877, 2881-2882, 2884-2885, 2887, 2894, 2899, 3000-3001, 3003-3004, 3007, 3009, 3011-3013, 3015-3018, 3020-3021, 3023-3024, 3026, 3028-3029, 3031, 3035-3041, 3044-3045, 3048, 3050-3051, 3055, 3057, 3062, 3064, 3074-3075, 3077, 3079, 3081, 3084, 3087, 3090, 3095-3096, 3098, 3101, 3111, 3116, 3122, 3136-3137, 3144-3145, 3151-3152, 3156, 3162, 3164, 3172, 3175-3177, 3181-3182, 3185, 3187, 3189, 3192-3193, 3200, 3209, 3211, 3214, 3220, 3227, 3231, 3348, 3350, 3356-3357, 3366, 3376, 3399, 3406, 3427, 3494, 3501, 3563, 3643, 3646, 3649-3650, 3653, 3664, 3667, 3674, 3686-3687, 3714, 3729, 3733, 3745, 3747-3748, 3768, 3792-3794, 3799, 3803-3804, 3812, 3833, 3936, 3941, 3948, 3959, 3962, 3964-3965, 3975, 3979, 3981-3982, 3984-3985, 4053, 4055, 4070, 4072-4073, 4079, 4083, 4090, 4094, 4096, 4118, 4120, 4131, 4135, 4141-4142, 4149, 4155, 4159, 4166, 4174, 4180, 4190, 4193-4195, 4197-4198, 4200, 4203-4204, 4208, 4212, 4229, 4235

STM00138, 143-149, 151, 153-156, 161, 164-168, 171-175, 180-182, 188, 191, 197-202, 206, 208-209, 213-214, 228, 251, 254, 264, 274, 280, 282, 289, 293-294, 309, 312, 314, 317-321, 324, 326-328, 332, 334, 343-344, 349, 351, 354, 359-360, 373-375, 377-379, 381, 384, 391-405, 408, 414-416, 421-423, 426, 430, 432-433, 440-442, 450-456, 458-461, 465-473, 478, 484-485, 493-494, 501-506, 509, 511, 513-520, 529-530, 532, 540-547, 550, 597, 604-606, 612, 614, 646, 650-652, 655-658, 660, 663-667, 771, 773-774, 776-781, 934, 1022, 1026, 1028-1035, 1037-1040, 1051-1055, 1057-1065, 1068-1078, 1080, 1098-1101, 1103, 1111-1112, 1127-1128, 1135, 1138, 1141, 1144, 1161, 1163-1169, 1174-1175, 1185-1186, 1190-1191, 1198-1205, 1212, 1217, 1219-1227, 1234-1237, 1265-1268, 1270-1274, 1276-1277, 1281-1283, 1285-1290, 1292-1297, 1302-1303, 1307, 1323-1325, 1354, 1362, 1364, 1406-1409, 1412-1413, 1472, 1474-1476, 1484-1485, 1487, 1491-1492, 1543-1548, 1555, 1568-1570, 1572-1574, 1576-1584, 1598, 1601-1620, 1622

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Reference Documents
3406C - Disassembly and Assembly (D&A)- RENR1294
3406C - Operation and Maintenance Manual (OMM)- SEBU7074
3456 - Disassembly and Assembly (D&A)- RENR2304
3456 - Operation and Maintenance Manual (OMM)- SEBU7829
C15 & C18 - Disassembly and Assembly (D&A)- RENR8643
C15 - Operation and Maintenance Manual (OMM) - SEBU7909
C18 - Operation and Maintenance Manual (OMM) - SEBU7898

1. Isolate genset before commencing any work on the unit, open genset breaker, put the 4 position start switch ESC into the off position on EMCP2 or push the stop button on the EMCP3, activate emergency stop, isolate the AC auxiliary voltage for battery chargers, coolant heaters, generator space heaters and disconnect battery cable. Ensure health and safety requirements are adhered to at all times.

2. Remove the generator according to the appropriate disassembly and assembly manual.

3. Take generator to local rewind shop as detailed and approved by dealer's Product support Rep.

4. Install generator according to appropriate Disassembly and Assembly manual.

5. Clear area of all materials and reconnect batteries B+ lead first then B- lead.

6. Reconnect the AC auxiliary voltage for battery chargers, coolant heaters, generator space heaters. Check voltage on battery charger and check that heaters are operating.

7. Reset the E-Stop button. For Gensets with an EMCP2 controller, you should cycle the four-position switch to reset the Engine ECM. For Gensets with an EMCP3, you should reset faults by holding down the acknowledgement button.

8. Start unit with 0 load, run for 10 minutes checking voltage, frequency, and phase rotation of the unit. Verify generator set is operating properly.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10 hrs,
0-12 mo 
0.0%
100.0%
100.0%
0.0%
0.0%
0.0%
11-5000 hrs,
13-24 mo 
0.0%
80.0%
100.0%
20.0%
0.0%
0.0%
5001-10000 hrs,
25-36 mo 
0.0%
55.0%
100.0%
45.0%
0.0%
0.0%
 NOTE: This is a 28.0-hour job
This program does not allow for payment of travel or mileage allowance.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM TO REMOVE CERTAIN 1R0716, 1R1808, 244-4484, 272-1788, AND 275-2604 OIL FILTERS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM TO REMOVE CERTAIN 1R0716, 1R1808, 244-4484, 272-1788, AND 275-2604 OIL FILTERS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE AND INSTALLING CRANKCASE VENTILATION PRESSURE SENSOR ON CERTAIN C7 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE AND INSTALLING CRANKCASE VENTILATION PRESSURE SENSOR ON CERTAIN C7 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL MANIFOLD (RAIL) ON CERTAIN C6.6 INDUSTRIAL ENGINES AND C6.6 ENGINES INSTALLED IN VARIOUS APPLICATIONS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL MANIFOLD (RAIL) ON CERTAIN C6.6 INDUSTRIAL ENGINES AND C6.6 ENGINES INSTALLED IN VARIOUS APPLICATIONS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE FUEL LINES ON CERTAIN C32 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE FUEL LINES ON CERTAIN C32 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN 3456 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN 3456 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C18 COMMERCIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C18 COMMERCIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C-18 AND C18 COMMERCIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C-18 AND C18 COMMERCIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C18 COMMERCIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN C18 COMMERCIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING THE 153-8920 INJECTOR WIRE HARNESS ON CERTAIN 3126B ENGINES PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING THE 153-8920 INJECTOR WIRE HARNESS ON CERTAIN 3126B ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY ON CERTAIN C15 ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY ON CERTAIN C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER PACK IN CERTAIN G3516E, AND G3520E ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER PACK IN CERTAIN G3516E, AND G3520E ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERCOOLER ON CERTAIN C4.4 MARINE GENSET ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERCOOLER ON CERTAIN C4.4 MARINE GENSET ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE DC INTERCONNECTING LEAD AND THE MCS CONTROL PANEL CAPACITOR MOUNTING ADAPTOR ON CERTAIN C4.4 MARINE GENSETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE DC INTERCONNECTING LEAD AND THE MCS CONTROL PANEL CAPACITOR MOUNTING ADAPTOR ON CERTAIN C4.4 MARINE GENSETS
PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEADS OR VALVE SPRINGS, KEEPERS, AND ROTATORS ON CERTAIN 3508, 3508B, 3508C, 3512, 3512B, 3512C, 3516, 3516B, AND 3516C MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEADS OR VALVE SPRINGS, KEEPERS, AND ROTATORS ON CERTAIN 3508, 3508B, 3508C, 3512, 3512B, 3512C, 3516, 3516B, AND 3516C MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 284-3001, 284-3004, AND 284-3005 COLOR MARINE POWER DISPLAY (CMPD) UNITS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 284-3001, 284-3004, AND 284-3005 COLOR MARINE POWER DISPLAY (CMPD) UNITS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ASSEMBLY ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN KME TRUCK CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ASSEMBLY ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN KME TRUCK CHASSIS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY UPDATING THE CATERPILLAR REGENERATION SYSTEM ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES EQUIPPED WITH 12 VOLT AND CERTAIN 24 VOLT HEATED NOZZLE AFTERTREATMENT REGENERATION DEVICES PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY UPDATING THE CATERPILLAR REGENERATION SYSTEM ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES EQUIPPED WITH 12 VOLT AND CERTAIN 24 VOLT HEATED NOZZLE AFTERTREATMENT REGENERATION DEVICES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE CATERPILLAR REGENERATION SYSTEM ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE CATERPILLAR REGENERATION SYSTEM ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING TYPE 150 VCP-W 500-1200A MEDIUM VOLTAGE BREAKERS IN CERTAIN GENERATOR SWITCHGEAR PRODUCT IMPROVEMENT PROGRAM FOR REWORKING TYPE 150 VCP-W 500-1200A MEDIUM VOLTAGE BREAKERS IN CERTAIN GENERATOR SWITCHGEAR
PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR CHANGING THE MOUNTING ON THE 3E-5239 ECM POWER SHUTOFF RELAY FOR CERTAIN C32 GENSETS PRODUCT SUPPORT PROGRAM FOR CHANGING THE MOUNTING ON THE 3E-5239 ECM POWER SHUTOFF RELAY FOR CERTAIN C32 GENSETS
PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED OPEN CRANKCASE VENTILATION FILTER ON CERTAIN C13 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED OPEN CRANKCASE VENTILATION FILTER ON CERTAIN C13 TRUCK ENGINES
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