PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRACK ASSEMBLIES ON CERTAIN 259D COMPACT TRACK LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRACK ASSEMBLIES ON CERTAIN 259D COMPACT TRACK LOADERS

Usage:

TEBE4353-00

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04Mar2016

U-117

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRACK ASSEMBLIES ON CERTAIN 259D COMPACT TRACK LOADERS
4170 4198		PS45012

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45012" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2017

PROBLEM

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The track assemblies needs to be replaced on certain 259D Compact Track Loaders. The affected machines were not built to the correct configuration. The narrow track assemblies should be replaced with the wide track assemblies to make the machines match the price list configuration.

AFFECTED PRODUCT

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Model	Identification Number
259D	FTL06895, 6897, 6899, 6913, 6923, 6925, 6940, 6947, 7390, 7395, 7399-7400, 7486, 7490, 7492, 7495

PARTS NEEDED

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Qty	Part Number	Description
2	3570244	TRACK AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Verify that the track assemblies installed on the machine are the 357-0232 Track Assemblies (width 320mm). Replace the 357-0232 Track Assemblies (width 320mm) with new 357-0244 Track Assemblies (width 400mm).

Refer to UENR3730, Disassembly and Assembly, "Track - Remove and Install", for instructions on how to replace the track assemblies.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-250 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%