PRODUCT SUPPORT PROGRAM FOR INSTALLING DIFFERENTIAL BEVEL GEAR SETS ON CERTAIN 826K LANDFILL COMPACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING DIFFERENTIAL BEVEL GEAR SETS ON CERTAIN 826K LANDFILL COMPACTORS

Usage:

TEBE4345-01

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09Mar2016

(Revised 10Mar2016)

U-123

A-97

D-112

O-107

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR INSTALLING DIFFERENTIAL BEVEL GEAR SETS ON CERTAIN 826K LANDFILL COMPACTORS
3256 3258 3254		PS53160

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53160" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 09Mar2016 Service Letter. Changes have been made to the Problem to correct wording.

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TERMINATION DATE

31Mar2018

PROBLEM

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The existing bevel set can fail on certain 826K Landfill Compactors. If the existing bevel set fails, it should be replaced with 4762857/">476-2857 Bevel Set. This failure will predominately occur in rear differentials. If failure has occurred in either axle, this letter supports replacement of both the front and rear bevel set.

AFFECTED PRODUCT

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Model	Identification Number
826K	23200256-00257, 6001-6047, 6200-6242 SET00300-00311, 500-506

PARTS NEEDED

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Qty	Part Number	Description
2	1L7518	CONE-SPL TAPERED
2	5K3661	LOCK-BEARING
24	5P8248	WASHER-HARD
2	6B4370	CUP-SPL TAPERED
2	6K5528	CUP-ROLLER BRG
2	6K5529	CONE-ROLLER BRG
2	6V8455	BOLT-HEX HEAD
2	6W4750	NUT-STAKE LOCK
38	7Y0336	SPACER
2	8E7926	CONE-SPL TAPERED
2	8E7927	CUP-SPL TAPERED
2	8F5900	SEAL-O-RING
1	8R2861	RING-ADJUSTING
2	8S9075	BEARING-CONE
2	8S9076	CUP-BEARING
2	9H0846	SEAL-O-RING
1	1088369	RING-ADJUSTING
2	1334292	SEAL-LIP TYPE
20	1608509	BOLT-HEX HEAD
20	1644649	SPACER
20	1782991	BOLT-HEX HEAD
2	2338628	SHIM-PACK
1	2338629	CARRIER AS
14	2627596	BOLT-HEX HEAD
24	2820945	BOLT-HEX HEAD
20	3979376	BOLT-HEX HEAD
2	4762857	GEAR SET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Once a failure has occurred, both the front and rear differentials should be updated to 4762857/">476-2857 Bevel Sets. Parts showing damage or heavy contamination should be replaced with like parts. Refer to the Parts Needed for suggested bearings, seals, etc. to replace in the front and rear differentials.

Refer to UENR3842, Disassembly and Assembly, for Remove/Install procedures and Disassembly/Assembly procedures.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-8000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 65.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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