PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT SHUNT TANK ON CERTAIN 793F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT SHUNT TANK ON CERTAIN 793F OFF-HIGHWAY TRUCKS

Usage:

TEBE4343-00

13May2016


L390

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT SHUNT TANK ON CERTAIN 793F OFF-HIGHWAY TRUCKS

1354 1380
PS90589
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90589" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31May2017

PROBLEM

Engine coolant temperatures can decrease very quickly while idling on certain 793F Off-Highway Trucks. The coolant temperature can decrease from 185 degrees Fahrenheit to nearly 150 degrees Fahrenheit in a matter of minutes; engine performance may be affected. This condition is exacerbated when the air conditioning system is switched ON and the fan is turning at its minimum speed.

Overcooling can be experienced in ambient temperatures as high as 70 degrees Fahrenheit, although the condition is most prevalent at temperatures just above freezing when the air conditioning is activated for defrosting/defogging the windshield.

AFFECTED PRODUCT

Model Identification Number
793F  SSP00389, 399, 404, 410, 412, 619

PARTS NEEDED

Qty

Part Number Description
1 1P3705 SEAL-RECTANGULAR
1 3J1907 SEAL-O-RING-STOR
4 4B4280 WASHER
1 6V6782 CLIP-TOP
1 6V6783 CLIP-BOTTOM
1 6V8397 SEAL-O-RING-ORFS
1 6V8398 SEAL-O-RING-ORFS
1 6V9001 ADAPTER-ELBOW
1 6V9829 CAP-ORFS
3 7D7233 CLIP-LOOP
1 8C0562 SEAL-O-RING
2 8T0389 LOCKNUT
8 8T4121 WASHER-HARD
2 8T4133 NUT
2 8T4136 BOLT-HEX HEAD
8 8T4193 BOLT-HEX HEAD
2 8T4195 BOLT-HEX HEAD
1 8T4196 BOLT-HEX HEAD
8 8T4223 WASHER-HARD
4 8T4910 BOLT-HEX HEAD
1 8T6876 ADAPTER-ELBOW
1 8T7926 ADAPTER-STR
2 1291609 SEAL-O-RING
2 1419813 HOSE
1 2174195 HOSE
4 2204126 CLAMP-T'BOLT
4 2303671 CLAMP-T'BOLT
10 2324901 CLAMP-T'BOLT
4 2483104 FLANGE
1 2949075 SEAL-O-RING-ORFS
2 3242647 HOSE
1 3331288 TUBE AS
1 3619743 TUBE AS
1 4449740 HOSE
1 4527761 PLATE
1 4527762 TUBE AS
1 4528068 PLATE
1 4528520 TUBE
1 4528521 TUBE AS
1 4539470 BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Special Instruction, M0068340, "Field Procedure to Update the Cooling System on 793F Off-Highway Trucks with Standard Cooling" for rework information.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-25000 hrs,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 10.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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