PRODUCT SUPPORT PROGRAM FOR MODIFYING AND REROUTING THE AXLE OIL COOLER LINES ON CERTAIN 793F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR MODIFYING AND REROUTING THE AXLE OIL COOLER LINES ON CERTAIN 793F OFF-HIGHWAY TRUCKS

Usage:

TEBE3848-00

10Nov2015


E500

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR MODIFYING AND REROUTING THE AXLE OIL COOLER LINES ON CERTAIN 793F OFF-HIGHWAY TRUCKS

1365 3016 5057
PS90538
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90538" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31May2016

PROBLEM

793F Off-Highway Trucks operating in colder climates experience issues with the differential speed limiting. Difficulty in getting the differential temperature warm enough to allow the transmission to shift in to higher gears degrades the performance of the machine.

AFFECTED PRODUCT

Model Identification Number
793F  SSP00394, 552-553, 600, 612, 648, 653, 672-673, 693, 696, 767-769, 784, 841, 861-862, 871, 873, 898, 990-992, 998, 1009, 1062-1063, 1065-1068

PARTS NEEDED

Qty

Part Number Description
2 6V8400 SEAL-O-RING-ORFS
2 6V9009 ADAPTER-ELBOW
2 7X2429 ADAPTER-TEE
2 8C3364 ADAPTER-ELBOW
7 8T4121 WASHER-HARD
2 8T4133 NUT
3 8T4136 BOLT-HEX HEAD
2 8T4198 BOLT-HEX HEAD
3 8T7934 WASHER-HARD
2 9S6130 PLUG-LD STOR
4 2287094 SEAL-O-RING-ORFS
4 2287096 SEAL-O-RING-STOR
2 2385084 SEAL-O-RING-STOR
1 3291730 VALVE AS-CONTROL
1 4534765 BRACKET
1 4711141 MANIFOLD
1 4733055 HOSE AS
1 4733056 HOSE AS
1 4733057 HOSE AS
1 4733058 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as necessary and see Service Magazine SEPD2063, "Rear Axle Oil Cooler Lines Routing can be Modified on Certain 793F Off-Highway Trucks".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-30000 hrs,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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