PRODUCT SUPPORT PROGRAM FOR INSTALLING A DIESEL EXHAUST FLUID FILTER ON CERTAIN 725C, AND 730C ARTICULATED TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING A DIESEL EXHAUST FLUID FILTER ON CERTAIN 725C, AND 730C ARTICULATED TRUCKS

Usage:

TEBE2849-00

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13Apr2015

U-164

D-131

O-133

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSTALLING A DIESEL EXHAUST FLUID FILTER ON CERTAIN 725C, AND 730C ARTICULATED TRUCKS
108K		PS44695

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44695" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Apr2017

PROBLEM

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The existing diesel exhaust fluid filter can become plugged due to debris on certain 725C, and 730C Articulated Trucks. If the existing filter plugs it will cause E931 low DEF pressure fault codes and E1389 inducements. There is new engine and aftertreatment software available that should also be installed as part of this letter.

AFFECTED PRODUCT

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Model	Identification Number
725C	TFB00111-00329
730C	TFF00121-00537
730C EJ	TFH00131-00146

PARTS NEEDED

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Qty	Part Number	Description
1	3783187	FILTER-DEF
1	3915262	GASKET
1	4233251	CONNECTOR AS
1	4250385	FILTER AS-DEF
1	4526055	BASE AS-FILTER
1	4531604	FILTER-DEF
1	4653400	SFWR GP-Engine
1	4653401	SFWR GP-Aftertreatment
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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To install the new filter. Refer to Special Instruction, REHS9664, "Installation of the New Diesel Exhaust Fluid Filter On Certain Tier 4 Final Applications".

Flash the 465-3400 Engine Software and the 465-3401 Aftertreatment Software or latest available on SIS Web.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-72 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%