PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE OIL ON CERTAIN CS44 AND CP44 SOIL COMPACTORS
Usage:
TEBE2848-00
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| 13Apr2015 |
U-171
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE OIL ON CERTAIN CS44 AND CP44 SOIL COMPACTORS |
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| 3280 | PI32475 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32475" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32475" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Oct2015 | 30Apr2016 |
PROBLEM
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| The oil in the axle and axle final drive planetary needs to be replaced on certain CS44 and CP44 soil compactors. The existing oil in the axle and axle final drive planetaries can cause early hour failures. |
AFFECTED PRODUCT
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| Model | Identification Number |
| CP44 | MPC00363, 366, 368-369 |
| CS44 | M4C00786, 789-791, 800, 802-805 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | OIL_BULK | Bulk Oil (18 liters) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the OMM for the correct procedure to change the oil in the axle and axle final drive planetaries. |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 2.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE OIL ON CERTAIN CS44 AND CP44 SOIL COMPACTORS MODELS INVOLVED - CS44 and CP44 Compactors Dear Cat Product Owner: The oil in the axle and axle final drive planetary needs to be replaced on certain CS44 and CP44 soil compactors. The existing oil in the axle and axle final drive planetaries can cause early hour failures. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 13Apr2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 13Apr2015 Service Letter |
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