PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SHUTTLE VALVES IN THE HYDRAULIC SYSTEM LOAD SENSING CIRCUITS ON CERTAIN 725, 725C, 730, 730 EJ, 730C, AND 730C EJ ARTICULATED TRUCKS
Usage:
TEBE2830-00
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| 21Apr2015 |
U-191
A-129
D-146
O-148
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| Safety Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SHUTTLE VALVES IN THE HYDRAULIC SYSTEM LOAD SENSING CIRCUITS ON CERTAIN 725, 725C, 730, 730 EJ, 730C, AND 730C EJ ARTICULATED TRUCKS |
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| 5051 | PI11016 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI11016" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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PROBLEM
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| The 239-0618 Shuttle Valves need to be replaced on certain 725, 725C, 730, 730 Ejector, 730C, and 730C Ejector Articulated Trucks. The shuttle valves are used in the hydraulic systems load sensing circuits on the listed machines. The existing shuttle valves may fail, which may result in reduced functionality or sudden loss of steering capability and may, in conjunction with other factors or circumstances, result in personal injury or death. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 725 | B1L02614-03160 |
| 725C | LFB00225-00226, 229-232 TFB00118-00305, 307-492, 494-497, 502, 506, 511, 514-515, 522, 524-525 |
| 725C OEM | T2600101 |
| 730 | B1M03468-04280, 4283-4306, 4310-4315, 4317-4327, 4329-4532 |
| 730C | LFF00238-00379 TFF00130, 132-150, 152-202, 204-442, 444-649, 651, 653, 655-708, 710-761, 763-765, 767, 769, 773-776, 778-779, 781-795, 797, 799, 801, 803-805, 807, 810-812, 816-817, 820-821, 823-824, 827, 829-833, 836, 839, 842-843, 856-857 |
| 730C EJ | LFH00242 TFH00133-00154 |
| 730C OEM | T2800101-00102 |
| 730EJ | B1W00398-00449 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 3 | 4740524 | VALVE GP-SHTL -B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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1) Inspect all 240-0678 Valve Gp-Main Control in dealer parts stock. If the change level is 11 or below, remove the valve from dealer parts stock. If the change level is 12 or higher, indicated with Valve block stamp of PDC-0120 as identified in Service Magazine SEPD1959 , return the valve to parts stock inventory. |
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| Improved shuttle valves have been introduced for the listed products. To install the new shuttle valves, carryout the rework procedure detailed in Special Instruction REHS9648 "Procedure to Replace the Shuttle Valves for the Hydraulic System Load Sensing Circuit on Certain Articulated Trucks". |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
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Submit one claim for all parts removed from dealer parts stock. |
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| NOTE: This is a 3.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SHUTTLE VALVES IN THE HYDRAULIC SYSTEM LOAD SENSING CIRCUITS ON CERTAIN 725, 725C, 730, 730 EJ, 730C, AND 730C EJ ARTICULATED TRUCKS MODELS INVOLVED - 725, 725C, 730, 730 EJ, 730C, and 730C EJ Articulated Trucks Dear Cat Product Owner: The shuttle valves used in the hydraulic systems load sensing circuits on the products listed below need to be replaced with new shuttle valves. The existing shuttle valves may fail, which may result in reduced functionality or sudden loss of steering capability and may, in conjunction with other factors or circumstances, result in personal injury or death. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial number(s). Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 21Apr2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 21Apr2015 Service Letter |
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