PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING ACCUMULATOR CLAMPS ON CERTAIN 793F, 793F AC, 793F OEM, AND 793F XQ OFF-HIGHWAY TRUCKS
Usage:
TEBE2826-00
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| 08Sep2015 |
U-479
A-346
D-408
O-413
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING ACCUMULATOR CLAMPS ON CERTAIN 793F, 793F AC, 793F OEM, AND 793F XQ OFF-HIGHWAY TRUCKS |
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| 4331 5077 | PI32538 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32538" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32538" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Mar2016 | 30Sep2016 |
PROBLEM
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| The 302-5790 or 398-7881 Steering Accumulator Clamps need to be replaced on certain 793F, 793F AC, 793F OEM, AND 793F XQ Off-Highway Trucks. The existing steering accumulator clamps can fail, causing the steering accumulator to become unsecured. This can lead to an abrupt loss of steering pressure. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 793F | SSP00112-01070, 1072-1124 |
| 793F AC | EMD00075-00077 |
| 793F OEM | SXP00101-00102 |
| 793F XQ | SND00100-00116, 118-133 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 12 | 8T4184 | BOLT-HEX HEAD |
| 12 | 8T4194 | BOLT-HEX HEAD |
| 24 | 1984778 | WASHER-HARD |
| 6 | 2287093 | SEAL-O-RING-ORFS |
| 3 | 2385084 | SEAL-O-RING-STOR |
| 6 | 4699340 | CLAMP |
| 2 | 4746698 | BRACKET AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary and see Service Magazine, SEPD2039, "Improved Steering Accumulator and Mounting Group Is Now Used on Certain 793F Off-Highway Trucks". |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 8.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING ACCUMULATOR CLAMPS ON CERTAIN 793F, 793F AC, 793F OEM, AND 793F XQ OFF-HIGHWAY TRUCKS MODELS INVOLVED - 793F, 793F AC, 793F OEM, and 793F XQ Off-Highway Trucks Dear Cat Product Owner: The steering accumulator clamps needs to be replaced on the products listed below. The existing steering accumulator clamps can fail, causing the steering accumulator to become unsecured. This can lead to an abrupt loss of steering pressure. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 08Sep2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 08Sep2015 Service Letter |
Caterpillar Information System:
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