PRODUCT SUPPORT PROGRAM FOR REPLACING/REPAIRING THE BOOM ON CERTAIN F-SERIES BACKHOE LOADERS
Usage:
TEBE2535-00
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| 14May2015 |
U-237
A-164
D-190
O-195
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING/REPAIRING THE BOOM ON CERTAIN F-SERIES BACKHOE LOADERS |
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| 6501 | PS52934 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52934" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2017 |
PROBLEM
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| The weld around the nose casting on the existing boom assembly can crack causing the weld to fail on certain F-Series Backhoe Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 432F | LNR00150-00153, 155-156, 158-162, 164-165, 182-183, 187, 189-190, 196, 211-212, 214, 216-217, 221-225, 227, 229-232, 245, 248, 250-254, 256, 258-273, 278-291, 302, 319-321, 323, 325-326, 328-329, 331-353, 356, 358-361, 363-366, 369-380, 383-385, 388, 451-452, 457-459, 543-544, 546-549, 551-552, 554-558, 560-563, 565, 567, 569, 572-573, 575-581, 589-591, 594-601, 604, 606, 612-631, 633-635, 637-644, 660-662, 666-668, 670-680, 684, 689-691, 693, 695, 708-710, 714-716, 728-730, 732, 737, 741-743, 747, 750-754, 756-759, 770, 773-775, 779, 782, 785-790, 792-804, 806-807, 809, 824-826, 828-829, 831-833, 835-837, 854-858, 860-862, 864, 866, 868-879, 882, 892, 895, 898-899, 904-906, 908, 910-912, 914-921, 934-936, 938-950, 952-966, 969, 974, 979, 987-990, 995-1001, 1003, 1005, 1007-1009, 1012, 1016-1019, 1021-1022, 1027, 1031-1032, 1039, 1042-1056, 1058-1060, 1062-1063, 1065-1066, 1073-1076, 1078-1081, 1084-1087, 1089-1091, 1093, 1095-1107, 1110-1111, 1114-1115, 1123-1130, 1134, 1136, 1140, 1142, 1147, 1151, 1162, 1164-1173, 1175, 1177-1179, 1182-1184, 1186, 1194, 1201-1203, 1205, 1207-1212, 1217-1230, 1250, 1254, 1259 PXR00150, 156-157, 173-192, 219-221, 264-265, 267-268, 276, 279-280, 290-291, 301, 373-374, 393, 395, 409-413, 441, 463-469, 475, 480-481, 483, 485-489, 499, 525, 527-528, 530, 536-539, 542, 544-547, 550, 553, 564, 568-569, 571, 574, 576, 578, 581-582, 592, 595, 598-599, 601-605, 657-659, 661-662, 665, 682, 694-696, 698, 757-759, 767, 772-774, 780-785, 816, 839-840, 842-844, 848-854 SEJ00151-00152, 161, 250, 261, 288, 290-292, 295-298, 361-366, 373-374, 377, 379, 381-382, 384, 398-404, 406, 408-409, 418-419, 486, 488, 490-491, 493-496, 499-500, 502-503, 506, 508, 510, 512, 515, 517, 519, 521, 525-526, 532-534, 537-541, 545-546, 549-553, 562, 564-573, 575, 578-587, 603-614, 643-644, 674-675, 678-679, 683-684, 690-691, 716, 720, 723, 727, 775-789, 792-796, 833, 835-838, 840-841, 847-848, 856 |
| 444F | FBN00150-00151, 153-174, 177-184, 189-192, 194, 196, 198, 201-208, 210-219, 221-230, 232-237, 239-240 JXR00150-00151, 154-159, 161, 163-178, 180-183, 185-192, 194-195, 199-203, 209, 213-214, 217-222, 225, 230-239, 241, 243-244, 246-250, 252, 256-266, 268-269, 273-274, 276, 278-283, 286-289, 291, 298-302, 307-310, 320-321, 324-328, 333-341, 344-346 LJJ00150, 152, 184-205, 208-210, 213-240, 242-247, 265-267, 274-276, 278-281, 283, 285, 287-288, 290, 294-295, 300, 302-304, 306, 308-309, 318-319, 325-327, 331-335, 337, 339-340, 342-344, 350, 359-368, 373-396, 398-403, 405-406, 409, 417, 425-426, 432-433, 435, 438-446, 448-452, 454-455, 457-458, 468-469, 472, 480, 483-484, 490-507, 512 |
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| *******Group 2******* | |
| 422F | LRH00150-02375 |
| 428F | LBH00150-03975, 3977-5358, 5361, 5363, 5365-5430, 5432-5434, 5437-5438, 5440-5442, 5444-5447, 5449, 5451, 5453-5454, 5456, 5458-5460, 5462-5484, 5486-5487, 5489-5490, 5492, 5495-5506, 5508-5510, 5512-5517, 5519-5521, 5523-5526, 5528-5578, 5580-5614, 33976 RAK00150-00610 SJW00150-00425, 430-707 |
| 432F | LNR00154, 157, 163, 166-181, 184-186, 188, 191-195, 197-210, 213, 215, 218-220, 226, 228, 233-244, 246-247, 249, 255, 257, 274-277, 292-301, 303-318, 322, 324, 327, 330, 354-355, 357, 362, 367-368, 381-382, 386-387, 389-450, 453-456, 460-542, 545, 550, 553, 559, 564, 566, 568, 570-571, 574, 582-588, 592-593, 602-603, 605, 607-611, 632, 636, 645-659, 663-665, 669, 681-683, 685-688, 692, 694, 696-707, 711-713, 717-727, 731, 733-736, 738-740, 744-746, 748-749, 760-769, 771-772, 776-778, 780-781, 783-784, 791, 805, 808, 810-823, 827, 830, 834, 838-853, 859, 863, 865, 867, 880-881, 883-891, 893-894, 896-897, 900-903, 907, 909, 913, 922-933, 937, 951, 967-968, 970-973, 975-978, 980-986, 991-994, 1002, 1004, 1006, 1010-1011, 1013-1015, 1020, 1023-1026, 1028-1030, 1033-1038, 1040-1041, 1057, 1061, 1064, 1067-1072, 1077, 1082-1083, 1088, 1092, 1094, 1108-1109, 1113, 1116-1122, 1133, 1135, 1137-1139, 1141, 1143-1146, 1150, 1152-1161, 1163, 1174, 1180-1181, 1185, 1187-1193, 1195-1200, 1204, 1206, 1213-1216, 1231-1249, 1251-1253, 1256-1258, 1267-1273, 1276-1280, 1284-1285 PXR00151-00155, 158-172, 193-218, 222-263, 266, 269-275, 277-278, 281-289, 292-300, 302-372, 375-392, 394, 396-408, 414-440, 442-462, 470-474, 476-479, 482, 484, 490-498, 500-524, 526, 529, 531-535, 540-541, 543, 548-549, 551-552, 554-563, 565-567, 570, 572-573, 575, 577, 579-580, 583-591, 593-594, 596-597, 600, 606-656, 660, 663-664, 666-681, 683-693, 697, 699-756, 760-766, 768-771, 775-779, 786-815, 817-838, 841, 845-847, 855-893 SEJ00150, 153-160, 162-249, 251-260, 262-287, 289, 293-294, 299-360, 367-372, 375-376, 378, 380, 383, 385-397, 405, 407, 410-417, 420-445, 447-485, 487, 489, 492, 497-498, 501, 504-505, 507, 509, 511, 513-514, 516, 518, 520, 522-524, 527-531, 535-536, 542-544, 547-548, 554-561, 563, 574, 576-577, 588-602, 615-642, 645-673, 676-677, 680-682, 685-689, 692-715, 717-719, 721-722, 724-726, 728-774, 790-791, 797-824, 834, 839, 842-846, 849-855, 857-895 |
| 434E | SJL00584 |
| 434F | FLY00150-00263 LDH00150-00947 MTR00150-00241 |
| 444F | FBN00152, 175-176, 185-188, 193, 195, 197, 199-200, 209, 220, 231, 238, 241-246 JXR00152-00153, 160, 162, 179, 184, 193, 196-198, 204-208, 210-212, 215-216, 223-224, 226-229, 240, 242, 245, 251, 253-255, 267, 270-272, 275, 277, 284-285, 290, 292-297, 303-306, 311-319, 322-323, 329-332, 342-343 LJJ00151, 153-183, 206-207, 211-212, 241, 248-264, 268-273, 277, 282, 284, 286, 289, 291-293, 296-299, 301, 305, 307, 310-317, 320-324, 328-330, 336, 338, 341, 345-349, 351-358, 369-372, 397, 404, 407-408, 410-416, 418-424, 427-431, 434, 436-437, 447, 453, 456, 459-467, 470-471, 473-479, 481-482, 485-489, 508-511, 513-528 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3194505 | BOOM AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 3582307 | BOOM AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to REHS7704, Special Instruction, "Special Instruction For Repairing The Welded Joint Of The Boom Nose Section On E2 and F-Series Backhoe Loaders", for the Rework Procedure. This was originally written for E2 machines, but can also be used for F-series booms as they are the same component. Inspect the boom. The boom assembly will either need to be replaced or repaired. The new boom assembly also has the improved weld process as per REHS7704, Special Instruction, "Special Instruction For Repairing The Welded Joint Of The Boom Nose Section On E2 and F-Series Backhoe Loaders". Refer to Image1, Image2, and Image3. Image1 is a view of the boom nose casting weld failure. Image2 is a view of the old design single pass cap. Image3 is a view of the new weld design on the nose casting. The double pass cap is a new design that will reduce the risk of poor quality weld. |
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| Image1 |
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| Image2 |
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| Image3 |
SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-24 mo |
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25-48 mo |
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| NOTE: This is a 10.0-hour job for Group 1 | ||||||
| If the boom is being repaired instead of being replaced, an additional 20.0 hours salvage labor may be added for completing this work. |
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| *******Group 2******* | ||||||
0-24 mo |
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25-48 mo |
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| NOTE: This is a 10.0-hour job for Group 2 | ||||||
| If the boom is being repaired instead of being replaced, an additional 20.0 hours salvage labor may be added for completing this work. |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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