PRODUCT SUPPORT PROGRAM FOR REPLACING A FAILED 378-1006 ADVANCE DISPLAY ON CERTAIN 236D, 242D, 246D, 262D, 272D, 272D XHP, 257D, 259D, 277D, 279D, 287D, 289D, 297D, 297D XHP, 299D, AND 299D XHP SKID STEER LOADERS, MULTI TERRAIN LOADERS, AND COMPACT T
Usage:
TEBE2526-00
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| 12Feb2015 |
U-58
A-40
D-53
O-52
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING A FAILED 378-1006 ADVANCE DISPLAY ON CERTAIN 236D, 242D, 246D, 262D, 272D, 272D XHP, 257D, 259D, 277D, 279D, 287D, 289D, 297D, 297D XHP, 299D, AND 299D XHP SKID STEER LOADERS, MULTI TERRAIN LOADERS, AND COMPACT TRACK LOADERS |
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| 7490 7494 7610 7620 7601 7603 | PS52879 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52879" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2017 |
PROBLEM
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| The existing 378-1006 Advance Display can fail on certain 236D, 242D, 246D, 262D, 272D, 272D XHP, 257D, 259D, 277D, 279D, 287D, 289D, 297D, 297D XHP, 299D, AND 299D XHP Skid Steer Loaders, Multi Terrain Loaders, and Compact Track Loaders. If the existing 378-1006 Advance Display fails to power up then perform this service letter. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 236D | BGZ00100, 200, 202, 204-205, 207, 209, 211, 213, 215, 219-233, 235-239, 241-247, 249-258, 260-266, 268, 270-271, 273-274, 276-280, 282-284, 292-294, 296, 298, 300-303, 313, 317-319, 321, 323, 328, 331-335, 340-347, 351, 353-354, 358-359, 362-366, 378-387, 392-393, 396-397, 399-400, 404-405, 408-410, 412-413, 416-418, 420-421, 424, 428, 435-438, 443, 446, 449, 452-468, 471-474, 476, 479-480, 483-490, 493, 495-496, 499-500, 508-515, 520-521, 524-532, 534-536, 539-540, 542-546, 548-549, 551-558, 560, 563-572, 574, 576-580, 583-587, 589-592, 594, 596-601, 603-606, 608-618, 620-621, 631-635, 637-648, 651, 654-663, 665-670, 672, 674, 676-677, 679-680, 682-683, 685-686, 688-691, 693-694, 697, 699-701, 703-704, 708-718, 721-726, 728-729, 741-744, 747, 749, 751-758, 761-762, 764, 767-773, 776-779, 781-786, 788-791, 793-795, 798-807, 812-815, 817-819, 825-826, 828, 831, 837-838, 840-841, 845-846, 850-851, 853, 858, 862-865, 867, 869-876, 878-885, 888-893, 895-896, 898-899, 901-902, 905, 912-920, 924-926, 929-931, 933-947, 949-957, 959-964, 967-970, 978-979, 981, 984-986, 988, 992, 994, 998-1006, 1008, 1017-1020, 1023-1041, 1043-1045, 1048, 1052-1057, 1059, 1061-1063, 1065-1067, 1069-1070, 1072, 1074-1075, 1077, 1079-1080, 1083-1086, 1092-1098, 1100-1101, 1106, 1109, 1115, 1117-1119, 1122, 1125-1126, 1128-1134, 1136-1145, 1180 MPW00190, 386, 398-400, 427-428, 436-442, 472-473, 527-528, 531, 557, 559-562, 565, 600-602, 615, 629, 672, 675 SEN00200-00205, 207-212, 218-224, 226-229, 241-246, 250-273, 280-281, 283, 285, 287-293, 295, 297, 305, 311, 314, 316, 320, 322-324, 332, 336-339, 341-350, 352-353, 357, 374-378, 381-382, 384-396, 398, 403-404, 406-416, 422-434, 440-441, 444-445, 447-473, 475, 479, 481-484, 498-500 |
| 242D | A9W00111-00131, 136-140, 145, 150-151, 162-164, 171-172, 199, 205, 219-220, 238-240, 257, 278-279, 305-306, 319-321, 325, 328-329, 362-363 DML00115-00121, 127-128, 130-146, 148-161, 164-166, 169-197, 200-202, 206-215, 217-228, 230-232, 235-243, 245, 247-272, 275, 277 DZT00105-00106, 206, 208, 210, 212, 214-222, 224-225, 229-238, 240-241, 243, 247-248, 250, 252, 255-256, 258, 260-261, 263-264, 267-268, 271-275, 277, 279-280, 282-283, 286-289, 292-293, 298-299, 302-303, 306, 308, 311-312, 314, 317, 319-320, 322-323, 327, 330-332, 342-343, 365-375, 377, 379-383, 389, 391, 393, 395, 399, 401-408, 412, 414-421, 423-424, 426-429, 431-432, 442-443, 445-446, 450, 455-456, 458, 461, 467-468, 471-472, 475-476, 479, 482-483, 486-489, 492, 495-497, 500-503, 505-507, 511, 518, 522-523, 527-533, 536-541, 543, 545-550, 557-558, 591-595, 598, 601-602, 604-606, 608-609, 616-620, 623-626, 636-637, 639-653, 656-658, 662, 664-665, 676, 683-685, 689-692, 694, 696, 699-700, 703-706, 708, 710, 713, 715-716, 720, 723-724, 728, 730-731, 733, 736-740, 743, 745-752, 756, 759, 761-763, 766, 768-769, 772, 774, 779-780, 782-785, 787-793, 796-806, 808, 811-812, 816, 822, 827, 829-832, 835, 839, 841-843, 845-846, 848, 851-852, 855, 857, 859-865, 867-870, 873, 875-876, 878-881, 883, 887, 889-891, 895-902, 904-908, 910-911, 914-919, 922-923, 926, 929-930, 933-934, 936-937, 939-945, 948-949, 952, 969-971, 973-977, 979-981, 984-986, 989, 991-997, 1001-1006, 1009-1016, 1018-1019, 1023, 1026, 1029-1031, 1035-1037, 1039-1043, 1045-1046, 1049, 1052, 1056, 1065, 1068-1069, 1075-1076, 1078, 1082-1085, 1087-1088, 1091-1093, 1095-1096, 1098, 1100, 1103, 1105, 1108, 1110, 1112, 1115, 1118, 1120, 1122-1124, 1136-1137, 1139, 1142-1147, 1149-1151, 1153, 1155, 1162, 1170, 1172, 1174, 1217, 1219 |
| 246D | BYF00100, 204-209, 211, 213, 215, 217, 219, 222-223, 226-227, 229-230, 234-238, 241-245, 248, 250-252, 257, 264-284, 286-291, 298-299, 301, 304-308, 310-313, 315-318, 320-321, 323-324, 326, 328-329, 331-332, 337, 344, 358-359, 362, 366, 368, 372, 379, 381-382, 384-399, 405-411, 413-432, 435, 437-438, 440-443, 446-451, 453, 455-459, 461-466, 468-474, 476-481, 483-487, 491-495, 497-500, 506-517, 519-523, 525-526, 532-544, 547-549, 551-553, 557-563, 565-566, 570, 573-575, 577-582, 584-587, 591-593, 596-597, 599, 601-604, 607-612, 614-620, 625, 627, 630, 633-634, 643-644, 648-649, 651-652, 654-661, 663-664, 666, 672, 674-676, 680-685, 687-688, 691, 696, 698-699, 701-702, 704-706, 708-709, 711-729, 733, 736, 743-744, 748, 752, 755-759, 766-772, 777, 779, 783-786, 788-791, 793, 795-796, 800-803, 805, 807-809, 811-812, 816-817, 819-820, 823, 829-833, 835, 837, 839-844, 848-849, 851-865, 869, 878, 880-886, 888-891, 893-903, 905-906, 908-912, 914-915, 919, 926, 928, 931-933, 935-945, 947, 953, 958, 963, 971, 974-978, 980-981, 983-988, 990-991, 994, 997-998, 1000-1012, 1014-1015, 1018-1022, 1024-1025, 1030, 1035, 1039, 1042-1044, 1046-1050, 1052-1072, 1074-1086, 1090, 1092-1094, 1097, 1103-1104, 1107-1113, 1116-1121, 1123-1125, 1128-1129, 1131-1135, 1137-1140, 1142-1143, 1146-1148, 1150-1154, 1156-1158, 1160-1161, 1164, 1166, 1168-1169, 1171-1176, 1180, 1183, 1187-1188, 1199-1203, 1205-1209, 1211-1220, 1225, 1227-1231, 1233-1235, 1237-1241, 1243, 1245-1247, 1249-1251, 1263, 1265-1271, 1274-1295, 1300-1311, 1313, 1315-1319, 1324-1327, 1329-1330, 1333-1339, 1341-1343, 1347, 1349, 1353-1354, 1356-1370, 1372, 1374-1375, 1377-1381, 1384, 1387, 1391-1392, 1395, 1397-1401, 1403-1406, 1408-1411, 1414-1417, 1419-1420, 1422-1423, 1425, 1428-1429, 1432, 1434, 1437, 1441, 1454-1457, 1461, 1466, 1468-1469, 1477 HMR00240-00241, 324-362, 364, 370, 372-380, 388, 477-484, 512-513, 515, 517-518, 572-576, 608-609, 626-627, 629, 632-634, 658-659, 666, 668-669, 675, 699-700, 710-713, 716, 738-739, 760, 762-766, 768-780, 783-784, 834, 849, 853-864, 870-872, 877, 944-945, 947-948, 964 JSL00151-00158, 162-167, 173-174, 176-211, 213-221, 223-224, 227-238, 241-242, 246-249, 253, 257-279, 281-295, 298-301, 304-306, 310-355, 357-376, 381 |
| 257D | EML00120 EZW00110, 210, 213, 215, 217, 219, 221, 223-224, 228-231, 233-235, 238-246, 248-251, 256-257, 259-261, 267, 270-273, 276, 279-281, 283-287, 290-312, 314, 320-324, 326-327, 329, 331, 333-342, 345-346, 348-353, 355, 358-363, 369-371, 373-376, 379-383, 386-387, 389-408, 411-417, 420-428, 430-431, 436-437, 439-444, 446-459, 462-463, 465-468, 470, 473, 475-489, 491-496, 498-504, 516-519, 521-543, 545-548, 553-565, 567, 570-574, 576, 578-581, 583-587, 589-592, 596-598, 600, 602-605, 608-612, 614-616, 618-621, 623, 625-626, 628-629, 631-633, 636-638, 640-641, 645, 647, 649-659, 662, 664-679, 681-693, 695-700, 703, 705-708, 710-716, 720, 722-723, 725-726, 730-731, 735-744, 746-747, 751, 755-757, 759, 761-762, 764-767, 769-778, 780-782, 784-786, 788-789, 793-800, 803-827, 829-832, 835, 837, 839-840, 842-847, 849, 854, 863, 893, 900 FMR00125-00146, 148-155, 157-165, 167, 169-174, 176-183, 185-256, 259-260 |
| 259D | FTK00135, 235-240, 242-259, 261-286, 289-293, 296-310, 314-328, 331-336, 338-357, 360-363, 365-381, 386, 389-390, 392, 395-396, 398-410, 412-413, 415-422, 424-432, 434, 436-452, 454-456, 458-481, 484-523, 525-527, 531-554, 557-586, 589, 591, 596, 612 FTL00115-00117, 215, 220-222, 225-226, 229-230, 233-234, 236-237, 239, 242-244, 246, 250-260, 264, 266, 268-271, 273, 278-279, 282, 284-285, 287-288, 292, 295-323, 325, 327-331, 335-336, 338, 345-349, 354-356, 358-360, 362-365, 367-369, 373-379, 384-386, 399, 402-404, 407-408, 413-417, 419, 421, 423-427, 430-439, 441-443, 446, 448-452, 454, 460, 462, 464, 466, 468, 470-474, 479-481, 483, 486, 489-497, 500, 505-506, 509-510, 513-521, 526-531, 533, 535-539, 541, 546-557, 559-560, 563-575, 577-586, 590-592, 596, 598-599, 604-605, 608-610, 614-620, 622-633, 637, 641, 643-644, 647-649, 653-660, 663, 665-667, 670, 672-676, 678, 680, 684-685, 696, 698, 700, 714, 717-720, 723-726, 728, 730-731, 733-734, 738, 741, 747, 755, 757, 759-763, 765-766, 770, 775, 777, 779, 781, 783-786, 790-791, 793-795, 797, 800-816, 818-823, 825-826, 828, 830-836, 839-844, 847-854, 856-870, 874, 876-877, 879-880, 883-884, 891-894, 896-898, 900, 903-906, 909-912, 915-916, 918, 920-921, 923-924, 928, 931-932, 935-938, 941-944, 946-947, 955, 957, 963-965, 971-972, 976-979, 983-985, 993-995, 1000-1002, 1005-1009, 1017-1018, 1044-1045, 1056, 1061-1062, 1064, 1066, 1068, 1070, 1073-1074, 1078, 1080-1097, 1102, 1112-1117, 1119-1120, 1122-1127, 1129-1132, 1136-1137, 1139-1142, 1149-1154, 1161, 1163-1164, 1169, 1173, 1183, 1193-1196, 1198-1207, 1210-1213, 1216, 1219-1220, 1222-1225, 1227, 1229-1230, 1235-1237, 1241-1242, 1247-1250, 1253-1257, 1261-1273, 1275-1278, 1280-1288, 1293-1297, 1302-1303, 1306, 1310, 1312-1317, 1319, 1321-1326, 1328-1330, 1334, 1336, 1338, 1347-1349, 1351, 1353, 1356, 1360, 1362-1363, 1370-1371, 1374-1376, 1379-1380, 1386, 1388, 1390-1391, 1393, 1395, 1398-1399, 1402, 1404-1410, 1420, 1422-1427, 1430-1431, 1434-1448, 1450-1455, 1457-1461, 1464, 1467, 1470, 1472-1474, 1476-1477, 1479-1481, 1483-1484, 1486-1488, 1490-1491, 1495-1496, 1501, 1503-1505, 1507-1509, 1511-1534, 1536-1539, 1541, 1545-1547, 1549-1550, 1552, 1556-1557, 1561-1562, 1565-1568, 1573-1574, 1576-1582, 1584, 1590-1591, 1593, 1595, 1598, 1600, 1604, 1606-1607, 1609, 1611, 1616, 1619, 1624-1625, 1628, 1634-1637, 1641-1643, 1646-1655, 1657, 1659-1664, 1666-1668, 1671, 1675, 1677-1679, 1682, 1685-1688, 1692, 1702, 1704-1707, 1714-1716, 1718-1723, 1726, 1730-1733, 1736, 1738, 1741-1754, 1756-1759, 1763-1781, 1783, 1787, 1789-1790, 1792-1799, 1801-1807, 1809-1813, 1815, 1818, 1820, 1831-1832, 1834, 1837-1838, 1840, 1842-1845, 1847-1848, 1851, 1855-1856, 1864-1866, 1870, 1872, 1874, 1877-1880, 1882, 1885-1887, 1889-1892, 1894-1896, 1899, 1904-1906, 1910, 1912, 1915-1921, 1923-1924, 1929-1930, 1933, 1935, 1940, 1943-1945, 1948-1949, 1952-1953, 1959, 1961, 1963-1964, 1966-1967, 1970, 1974, 1977-1978, 1980, 1983, 1985-1986, 1988-1989, 1995, 1997-2000, 2002-2004, 2007-2011, 2014-2015, 2017, 2019-2020, 2023, 2026, 2028-2038, 2040-2042, 2046-2055, 2057-2060, 2065-2068, 2070-2071, 2074-2077, 2081-2084, 2086-2094, 2096, 2098-2101, 2103-2104, 2106-2112, 2123, 2125, 2127-2128, 2130, 2133-2134, 2137-2141, 2143, 2145, 2147-2154, 2156-2157, 2161-2168, 2170-2171, 2175, 2177, 2181, 2183, 2185, 2190, 2192-2193, 2195-2200, 2202-2211, 2215-2221, 2223-2229, 2231-2233, 2235, 2238, 2240, 2242, 2245, 2247-2248, 2254-2255, 2264-2272, 2274-2279, 2281, 2285-2286, 2289, 2291, 2293-2295, 2306-2314, 2318-2321, 2323-2329, 2331-2332, 2335, 2339-2342, 2344-2345, 2349-2356, 2366-2367, 2369-2372, 2384, 2394, 2400, 2404-2410, 2412-2414, 2416, 2418-2422, 2424-2428, 2432-2446, 2448-2451, 2458, 2460, 2462-2478, 2480-2481, 2483-2495, 2497-2513, 2518-2522, 2527-2534, 2536, 2538-2540, 2545, 2564, 2586, 2591-2605, 2609-2612, 2614-2625, 2627-2641, 2644-2645, 2647, 2649, 2651-2663, 2666-2669, 2671, 2677, 2680, 2684, 2686-2687, 2689-2690, 2693, 2695, 2697, 2703, 2708-2709, 2711-2717, 2719, 2721-2723, 2727-2730, 2732-2733, 2736-2737, 2741-2742, 2745-2750, 2753-2757, 2759-2761, 2763-2798, 2802-2803, 2805-2807, 2809-2810, 2814, 2816-2818, 2823, 2826, 2829, 2832, 2835-2837, 2839-2846, 2848, 2850-2854, 2856-2861, 2863-2864, 2867, 2881-2889, 2891, 2895-2897, 2899-2900, 2902-2909, 2911-2912, 2914, 2916-2918, 2920, 2922-2924, 2926, 2928-2931, 2933-2934, 2936, 2939-2940, 2942-2945, 2947-2956, 2960-2965, 2971, 2979, 2982-2985, 2989-2991, 2993-2999, 3002-3010, 3012, 3017, 3021, 3023, 3025, 3027, 3029, 3031, 3033-3035, 3037, 3039, 3041-3043, 3045-3055, 3057-3058, 3060, 3062-3063, 3065-3066, 3068-3070, 3074-3075, 3077, 3079-3080, 3082-3083, 3088-3097, 3099-3100, 3102-3110, 3112-3114, 3116-3121, 3123-3124, 3126-3130, 3132-3135, 3138, 3140, 3142-3143, 3145-3148, 3151, 3154-3168, 3170, 3172, 3174, 3176-3177, 3187-3193, 3196-3198, 3203-3205, 3207-3209, 3211-3212, 3215, 3217-3218, 3220-3222, 3226, 3229, 3231, 3233, 3238-3239, 3241, 3244-3245, 3247, 3249-3253, 3255-3257, 3259, 3261-3263, 3265, 3268-3269, 3272, 3276, 3278, 3285-3286, 3289-3291, 3294-3295, 3298-3299, 3301-3303, 3305-3306, 3308-3314, 3317-3319, 3322-3324, 3328-3330, 3332-3334, 3336-3337, 3344, 3351, 3353, 3360, 3362, 3365, 3375, 3408, 3428, 3493, 3495, 3497, 3499, 3505, 3508, 3510, 3514, 3516, 3518, 3520, 3522 GTK00130-00132 |
| 262D | DTB00106, 205-209, 215, 217, 220, 222-225, 228, 230-231, 236-239, 244-246, 249-264, 267-271, 281, 283-290, 293-297, 300-302, 305-307, 309-311, 313-314, 317-318, 320-331, 333-334, 336-354, 356-361, 368-372, 374-375, 379, 383-387, 389-395, 397-400, 404, 420-423, 425, 429-431, 435, 437, 440, 443, 445-449, 452-462, 464, 468, 477-480, 482-496, 499, 501-502, 505-506, 519-520, 541-547, 549-552, 557-560, 563-567, 569-570, 572-573, 580-581, 587, 592, 594-598, 602-603, 606-608, 610, 613-630, 633-643, 645-650, 652-668, 671, 673-676, 678-690, 694-698, 701, 703-713, 715-736, 738-749, 752-753, 759-762, 764-768, 771-782, 784-795, 797, 799-804, 806, 808-812, 814-816, 818-824, 826, 828-837, 839-841, 846-855, 861-871, 875, 877, 881-883, 886-894, 896, 898-900, 904-909, 913-914, 919-921, 925-927, 930, 935-936, 938-941, 943, 946, 950, 955-956, 964-972, 976, 978-979, 981-982, 984, 986-987, 989, 993-995, 997-998, 1003-1004, 1007-1013, 1015-1020, 1022, 1026-1031, 1034-1051, 1054-1059, 1062-1067, 1069, 1072-1077, 1080-1086, 1089-1104, 1108-1110, 1112-1115, 1117-1121, 1128, 1132, 1136, 1156, 1158-1171, 1175-1178, 1180-1186, 1188-1192, 1195-1206, 1208, 1212, 1217-1219, 1222-1223, 1228-1232, 1234-1239, 1241, 1244-1253, 1255-1256, 1258-1259, 1261, 1263-1269, 1272, 1274-1277, 1279, 1281, 1283, 1285, 1287, 1291-1292, 1294-1295, 1300-1301, 1305, 1307, 1309-1310, 1312, 1314, 1317, 1319, 1321, 1324-1329, 1331, 1333-1334, 1337-1343, 1346-1348, 1350-1351, 1353-1354, 1356, 1363, 1366, 1373-1375, 1377-1383, 1385-1391, 1393, 1395-1404, 1406-1407, 1409, 1413-1417, 1419-1421, 1423, 1425-1434, 1438-1439, 1441-1442, 1444-1448, 1450-1457, 1460-1466, 1468-1475, 1477-1483, 1486, 1489-1496, 1498-1502, 1504-1505, 1508-1512, 1514-1515, 1517-1519, 1522-1523, 1525, 1528-1529, 1531-1532, 1536-1541, 1543-1544, 1547-1551, 1554-1556, 1558-1559, 1562-1575, 1577-1578, 1582-1583, 1589-1592, 1597-1604, 1606, 1608-1611, 1614, 1616-1618, 1621, 1623-1627, 1629-1632, 1634-1641, 1643-1650, 1652, 1654-1663, 1665-1677, 1684-1693, 1695-1697, 1699-1701, 1703-1704, 1707-1708, 1711-1712, 1714, 1719, 1724-1731, 1733-1740, 1742-1744, 1746-1748, 1751-1753, 1759-1764, 1767-1769, 1771, 1773-1778, 1780-1783, 1785, 1788-1792, 1794-1795, 1797-1805, 1807-1817, 1820-1834, 1836-1857, 1859-1860, 1862-1866, 1868-1869, 1871-1874, 1876-1877, 1879-1880, 1882-1886, 1890, 1892-1893, 1895-1897, 1899-1900, 1902, 1905-1907, 1910-1913, 1917, 1919-1921, 1923-1927, 1930, 1932, 1936, 1939-1942, 1944-1946, 1948, 1950-1962, 1964, 1966-1970, 1973-1975, 1977-1981, 1983-1989, 1991-1996, 1999-2002, 2004-2005, 2007-2019, 2021-2036, 2038-2040, 2043-2051, 2053-2058, 2060-2061, 2063-2066, 2068-2073, 2076-2079, 2081-2082, 2084-2085, 2087-2094, 2103-2108, 2110-2116, 2121-2132, 2134-2150, 2152-2163, 2165-2169, 2171-2175, 2179-2180, 2182-2186, 2188-2198, 2204-2211, 2214-2226, 2228-2230, 2232, 2235, 2237, 2239-2240, 2242-2243, 2364-2365, 2376-2377, 2536-2539, 2541-2568, 2573-2576, 2582-2586, 2588, 2593-2601, 2604-2606, 2608-2632, 2634-2643, 2645, 2648-2654, 2656-2662, 2666, 2668, 2673, 2675, 2677, 2746, 2752, 2754 KTS00154, 160-164, 227, 229-232, 239, 243, 251, 262-264, 267-268, 280, 282, 288, 338 LST00158-00163, 167-169, 172, 174, 177-257, 259-265, 267-309, 314-320, 324, 327-348, 351-365, 370-444 |
| 272D | B5W00301-00306, 308, 310, 317, 326-340, 343, 347-353, 355-357, 359-360, 363-364, 370, 376-379, 381-382, 384-391, 393-396, 399, 417, 453-455, 457-458, 461-462, 464-469, 471-475, 477, 479, 483-486, 488, 491, 493, 495-496, 498, 500, 502-512, 514-522, 525, 527-545, 547-565, 567-568, 570, 572-591, 594-600, 602-603, 605-606, 608-615, 617, 620-621, 627-630, 632-640, 644-652, 654-663, 665-689, 691-692, 695-699, 702-704, 708-723, 725-736, 738-758, 761-787, 789-803, 814-830, 942-959, 973 |
| 272D XHP | ETL00215-00467, 469, 475 |
| 277D | FMT00210-00219, 221-223, 225-239, 242, 244-245, 249, 251-252, 255-259, 261-272, 274-275, 282-284, 286, 289-292, 294, 296-298, 300, 302-307, 313, 315-330, 333-353, 355-356, 361-371, 374-382, 385-387, 389-400, 402-418, 420, 422-423, 425-428, 430-439, 441-445, 447-449, 451-458, 460-464, 467-481, 483 NTL00165, 265-268, 270, 272-310 |
| 279D | GTL00115, 215-253, 256, 258-261, 264-265, 267-269, 272-277, 279-289, 291, 293-298, 300-302, 305, 307, 309, 312-314, 319-323, 325, 327-328, 330-338, 340, 342-344, 347, 349-357, 362-382, 390-392, 394-404, 407-420, 424, 429-437, 439-500, 502, 504-505, 508-518, 521-522, 525, 528-529, 532-541, 543-544, 546-548, 550, 552, 554, 556, 558-560, 562-565, 567-582, 585-613, 615-617, 619-620, 622, 626, 632-633, 635-640, 650-664, 666, 668-670, 678-685, 689-698, 700-736, 739-740, 743-745, 747-748, 750-757, 760-767, 769-772, 775-778, 781-785, 787, 793-805, 807-811, 813, 816-826, 828-829, 832-834, 839-841, 845-846, 851-853, 856-861, 863, 866, 868-870, 872-873, 876, 878, 882-883, 885-889, 891-892, 901-905, 907-915, 917-921, 923, 925-930, 934-936, 938, 944, 946-950, 953-955, 958-960, 962, 968, 970, 973-974, 977, 979-980, 982-990, 992-997, 999-1019, 1022, 1025-1026, 1029, 1034, 1036-1040, 1044-1050, 1052-1056, 1058, 1060, 1062-1067, 1069-1071, 1073-1078, 1080-1082, 1098-1103, 1105-1107, 1111-1117, 1119, 1121, 1123, 1125-1126, 1128, 1131-1132, 1134-1136, 1139-1140, 1143-1144, 1147-1148, 1152, 1154-1157, 1160, 1167-1188, 1190-1195, 1198-1199, 1201-1202, 1209, 1211, 1220-1222, 1229-1232, 1235, 1237-1241, 1244-1245, 1247, 1249-1273, 1275, 1277-1280, 1282, 1285-1286, 1288-1290, 1292-1297, 1299-1308, 1310-1313, 1316-1318, 1321-1322, 1324-1336, 1338-1340, 1344-1346, 1348, 1353-1356, 1358-1361, 1364-1366, 1368-1372, 1374-1387, 1389, 1392, 1394-1396, 1398, 1400-1415, 1418-1429, 1432-1433, 1437-1440, 1442-1446, 1448, 1450-1451, 1453-1460, 1462-1463, 1467-1468, 1471-1474, 1476-1483, 1485-1486, 1490, 1493, 1495-1524, 1526-1527, 1530-1536, 1540, 1542-1545, 1547-1569, 1572-1575, 1577, 1579, 1581, 1583-1594, 1596-1597, 1602-1619, 1622-1623, 1625-1627, 1629-1635, 1637-1645, 1647, 1649, 1651, 1655-1656, 1658-1661, 1663-1664, 1666-1669, 1671-1681, 1683-1687, 1689-1692, 1695-1702, 1704-1705, 1707-1712, 1714-1725, 1727-1762, 1764, 1788, 1790, 1792, 1802 RCX00175, 275-302, 304-368, 370-447, 451 |
| 287D | HMT00120, 227, 229-239, 242, 244-247, 250-252, 254-270, 272-281, 284-286, 289, 291, 294-296, 298-299, 302-308, 310-313, 315-320, 322-324, 326-327, 329-338, 342-343, 345-388, 391-392, 394-398, 400-419, 421-450, 452-464, 468-482, 484-488, 490-491, 493-499, 502-521, 525, 527, 530, 539 STK00180, 183 TLK00185-00228 |
| 289D | A9Z00200, 300-493 TAW00125-00126, 225-262, 265-267, 269-277, 279, 281-292, 294-295, 299-300, 305-314, 317-334, 337-338, 342, 345-353, 355-359, 361-362, 364-367, 369, 371-372, 375-377, 379-383, 385-386, 389, 392-395, 397-400, 404, 413-415, 418-419, 424, 426-427, 429-447, 450, 452, 454-467, 471, 473-494, 496-497, 499-569, 571-572, 574, 576-580, 583-585, 589-590, 592-595, 597-602, 605-610, 612-636, 639-734, 736-754, 758, 760-761, 763-770, 773, 776-778, 780-787, 789-795, 797-840, 842-845, 847, 850-860, 865-886, 889-908, 913, 915-922, 928-933, 935-941, 943-947, 949-956, 958-979, 981-990, 992, 998, 1000-1023, 1025-1034, 1036-1039, 1041-1043, 1046-1056, 1059-1063, 1065-1076, 1078-1081, 1083-1089, 1093-1104, 1107-1111, 1113, 1117-1124, 1126, 1129-1147, 1150-1161, 1164-1173, 1176-1181, 1183-1192, 1194-1207, 1209, 1213-1217, 1219-1223, 1227, 1230-1234, 1236, 1239-1244, 1246, 1249-1252, 1254-1255, 1258-1311, 1313-1322, 1324-1326, 1328-1334, 1345-1362, 1364, 1367-1368, 1370-1372, 1374, 1376-1381, 1384, 1389-1400, 1404-1406, 1408-1410, 1415-1418, 1426-1430, 1432-1434, 1436-1437, 1443, 1446-1448, 1455-1458, 1461-1464, 1466-1467, 1470-1472, 1474-1482, 1484-1495, 1497-1508, 1510-1511, 1513-1518, 1521-1527, 1531-1542, 1544-1552, 1554-1555, 1557-1567, 1571-1577, 1579, 1581, 1583, 1585-1592, 1594, 1596-1598, 1600-1605, 1608-1622, 1627-1635, 1640-1642, 1644-1650, 1652-1661, 1665-1667, 1669-1672, 1675-1677, 1684-1693, 1698-1765, 1767-1769, 1771-1786, 1788-1794, 1796-1800, 1802-1803, 1808-1809, 1811, 1813, 1815-1817, 1820-1822, 1824-1826, 1828-1830, 1832-1839, 1841-1845, 1847, 1849, 1851-1852, 1854, 1856-1863, 1865-1867, 1870-1871, 1873-1908, 1910, 1912-1913, 1915, 1917-1941, 1943-1959, 1962-1968, 1970-1985, 1987-1988, 1990, 1995-1996, 2001-2013, 2016, 2018-2025, 2027-2030, 2033-2037, 2039-2043, 2045-2055, 2057, 2059-2060, 2063-2065, 2067-2069, 2071-2073, 2075-2077, 2079-2099, 2101-2111, 2113-2130, 2132-2138, 2140-2151, 2153-2162, 2164-2174, 2177-2183, 2185-2204, 2207-2208, 2210-2223, 2228-2235, 2237, 2241, 2244-2249, 2253, 2259, 2262-2278, 2280, 2282-2301, 2303-2305, 2308-2310, 2313-2320, 2322-2341, 2343-2349, 2351-2360, 2362-2419, 2422-2425, 2429, 2431, 2433, 2439, 2448, 2454, 2457, 2464, 2527, 2529, 2531, 2533, 2535, 2537, 2539, 2541, 2543, 2545 |
| 299D | GTC00225, 300-302, 304-305, 308-310, 313-318, 320-321, 323-324, 328-334, 337-351, 355-365, 367-370, 373-374, 378-381, 386, 392-393, 395, 397-398, 400, 402-411, 415-429, 431-432, 434-437, 439, 442-443, 445-446, 448-473, 475-531, 533-536, 538-540, 542, 545-550, 552-583, 585-589, 591-593, 596-603, 609-650, 652-661, 664-667, 669-671, 674-680, 684-685, 687-693, 695-712, 714-754, 756-759, 762, 764-772, 776-806, 808-822, 824-827, 829-835, 837-842, 844-860, 862-868, 870-884, 886, 890-892, 894-897, 901-905, 907-909, 911-925, 927-928, 933-943, 946-949, 951-954, 957, 962, 964-994, 996-1003, 1005-1021, 1023, 1028-1040, 1042, 1044, 1046-1073, 1075-1077, 1082-1085, 1087-1095, 1097-1127, 1129-1142, 1148-1149, 1152-1165, 1167-1173, 1176-1217, 1219-1226, 1228-1235, 1237, 1239-1241, 1244-1247, 1250-1253, 1259-1260, 1262-1264, 1267-1270, 1273-1275, 1278, 1282-1285, 1288-1290, 1292-1303, 1305-1311, 1313-1325, 1327-1344, 1346, 1353-1358, 1360-1365, 1367, 1370-1372, 1374-1402, 1405-1407, 1410-1412, 1416-1418, 1420-1453, 1455-1462, 1464-1472, 1474-1478, 1480-1486, 1488-1500, 1502-1506, 1508-1547, 1550-1551, 1554-1561, 1563-1615, 1621, 1623, 1625, 1629, 1631, 1633, 1673, 1676, 1678, 1680, 1682 |
| 299D XHP | JST00236-01082, 1084, 1087, 1091, 1096, 1099, 1121, 1123, 1125 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 8Y5947 | FASTENER |
| 2 | 2583727 | SCREW-TRUSS HEAD |
| 1 | 4664940 | CONT GP -B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to rework procedure. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| 1. Remove the current display by first removing the 345-6027 Console As (Right-Hand Side). |
 |
| Image1.1.1 |
| 2. In order to remove the console, first remove the following: Two 258-3727 Screws on the left of the 378-1005 Monitor Electronic Control Module. Retain the screws for the installation procedure. Two 8Y-5947 Fasteners right below the switches. |
 |
| Image1.2.1 |
| 3. Remove plugs as shown on the right-hand side console assembly. Images 1.3.1. There will be switches instead of plugs on certain machines equipped with ride control or roading lights or hazard lights or turn signals. Retain the switches or plugs for the installation procedure. |
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| Image1.3.1 |
| 4. Remove the 373-4446 Plug below the knob assembly in order to grab the module from the holes exposed after removing these plugs. Retain the plug for the installation procedure. |
| 5. Carefully pull away the entire right-hand side console assembly starting from the top side where the console contacts the top of the canopy assembly. Note: Be cautious not to break locking tab that secures console to canopy. Note: Movement of the console assembly will also be restrained by the harness assembly. Use caution when removing the console assembly and, if necessary carefully unplug each harness connection. |
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| Image1.5.1 |
| 6. Remove the four 135-7242 Screws and the four 9X-8256 Washers located on the back of the electronics group. This procedure will remove the display from the console. |
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| Image1.6.1 |
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| Image1.6.2 |
| Connect the new Monitor Electronic Control Module (Advanced Display) to the 12-pin L-C24 connector from the harness assembly. Continue reconnecting each switch and the knob assembly onto the corresponding receptacles in the right-hand side console. Once all the devices are reconnected, install the right-hand side console back into place. Reinsert the top tab of the console and lock the console into place. Install the two 258-3727 Screws on the left of the console. Refer to Image 1.1.1 for location. Install the two 8Y-5947 Fasteners on the right of the console below the switches. Refer to Image 1.2.1 for location. |
| With the installation of new display all operator profiles will need to be recreated. Refer to the "Operation and Maintenance Manual" under section "Operator Management" for recreating operator profiles and pass codes. The default Master Code is "1111" and should be changed by the machine owner as soon as possible after enabling the Advanced Machine Security System. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HYDRAULIC TANK COVER ON CERTAIN 775F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HYDRAULIC TANK COVER ON CERTAIN 775F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING 265-8058 DRIVE GP-FAN ON CERTAIN 775F OFF HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING 265-8058 DRIVE GP-FAN ON CERTAIN 775F OFF HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SERVICE BRAKE ON CERTAIN 825K SOIL COMPACTORS AND 826K LANDFILL COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SERVICE BRAKE ON CERTAIN 825K SOIL COMPACTORS AND 826K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR RECONDITIONING THE ENGINE AT THE CRC WITH ONE-PIECE PISTON/CYLINDER PACKS ON CERTAIN 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR RECONDITIONING THE ENGINE AT THE CRC WITH ONE-PIECE PISTON/CYLINDER PACKS ON CERTAIN 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER PACKS ON CERTAIN 793B, 793C AND 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER PACKS ON CERTAIN 793B, 793C AND 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST PIPE ON CERTAIN 236D AND 242D SKID STEER LOADERS, 257D MULTI TERRAIN LOADERS, AND 259D COMPACT TRACK LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST PIPE ON CERTAIN 236D AND 242D SKID STEER LOADERS, 257D MULTI TERRAIN LOADERS, AND 259D COMPACT TRACK LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LINKAGE GROUP AND HANDLE GROUP ON CERTAIN SKID STEER LOADERS, MULTI TERRAIN LOADERS, AND COMPACT TRACK LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LINKAGE GROUP AND HANDLE GROUP ON CERTAIN SKID STEER LOADERS, MULTI TERRAIN LOADERS, AND COMPACT TRACK LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSION CERTIFICATION LABEL ON CERTAIN AP-500E, AP-555E, CP44, CS44, CB54, AND CB64 PAVERS/COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSION CERTIFICATION LABEL ON CERTAIN AP-500E, AP-555E, CP44, CS44, CB54, AND CB64 PAVERS/COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR GROUP INSTALLED ON THE FRONT AND REAR SUSPENSION GROUPS ON CERTAIN 775F, 775G, AND 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR GROUP INSTALLED ON THE FRONT AND REAR SUSPENSION GROUPS ON CERTAIN 775F, 775G, AND 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SCREED PIN LOCK ON CERTAIN AP255E ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SCREED PIN LOCK ON CERTAIN AP255E ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BRAKE ACCUMULATOR OR REPLACING THE OLD PISTON SEAL ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BRAKE ACCUMULATOR OR REPLACING THE OLD PISTON SEAL ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPHERICAL BEARINGS IN THE FRONT SUSPENSION CYLINDERS ON CERTAIN 735B, 740B, AND 740B EJ ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPHERICAL BEARINGS IN THE FRONT SUSPENSION CYLINDERS ON CERTAIN 735B, 740B, AND 740B EJ ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING SUSPENSION CYLINDER BEARINGS AND SEALS ON CERTAIN 740B ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING SUSPENSION CYLINDER BEARINGS AND SEALS ON CERTAIN 740B ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING/REPAIRING THE BOOM ON CERTAIN F-SERIES BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING/REPAIRING THE BOOM ON CERTAIN F-SERIES BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL PISTON HOUSING ON CERTAIN 740B ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL PISTON HOUSING ON CERTAIN 740B ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE OIL, AND POSSIBLY REPAIRING THE ENGINE FOLLOWING CONNECTING ROD BEARING FAILURE ON CERTAIN CP56B, CS56B, CS66B AND CS68B VIBRATORY COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE OIL, AND POSSIBLY REPAIRING THE ENGINE FOLLOWING CONNECTING ROD BEARING FAILURE ON CERTAIN CP56B, CS56B, CS66B AND CS68B VIBRATORY COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN FOR 10R9819 REMAN ENGINES ON CERTAIN 777F OFF-HIGHWAY TRUCKS EQUIPPED WITH VIMS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN FOR 10R9819 REMAN ENGINES ON CERTAIN 777F OFF-HIGHWAY TRUCKS EQUIPPED WITH VIMS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT SUSPENSION CYLINDERS ON CERTAIN 775G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT SUSPENSION CYLINDERS ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB DOOR LATCH ON CERTAIN 775G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB DOOR LATCH ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BATTERY BOX ON CERTAIN 775G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BATTERY BOX ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 148-2963, 148-2962, AND 106-7372 HOIST LINE RELIEF VALVE ON CERTAIN 775G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 148-2963, 148-2962, AND 106-7372 HOIST LINE RELIEF VALVE ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPAIRING CENTER TUBE WELD JOINT CRACKING AT THE 9D-2607 TUBE AND 9D-0626 BRACKET ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPAIRING CENTER TUBE WELD JOINT CRACKING AT THE 9D-2607 TUBE AND 9D-0626 BRACKET ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ASSEMBLY ON CERTAIN 120M, 120M 2, 120M 2 OEM, 12M, 12M 2, 12M 3, 140M, 140M 2, 140M 3, 14M, 160M, 160M 2, 160M 3, 16M, AND 24M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ASSEMBLY ON CERTAIN 120M, 120M 2, 120M 2 OEM, 12M, 12M 2, 12M 3, 140M, 140M 2, 140M 3, 14M, 160M, 160M 2, 160M 3, 16M, AND 24M MOTOR GRADERS