PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSION CERTIFICATION LABEL ON CERTAIN AP-500E, AP-555E, CP44, CS44, CB54, AND CB64 PAVERS/COMPACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSION CERTIFICATION LABEL ON CERTAIN AP-500E, AP-555E, CP44, CS44, CB54, AND CB64 PAVERS/COMPACTORS

Usage:

TEBE2500-01

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19Dec2014

(Revised 10Mar2015)

U-780

O-675

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSION CERTIFICATION LABEL ON CERTAIN AP-500E, AP-555E, CP44, CS44, CB54, AND CB64 PAVERS/COMPACTORS
1000		PI32430

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32430" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32430" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 19Dec2014 Service Letter. Changes have been made to the Title, Problem, and Affected Product.

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COMPLETION DATE	TERMINATION DATE
30Jun2015	31Dec2015

PROBLEM

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The engine emission certification label needs to be replaced on certain AP-500E, AP-555E, CP44, CS44, CB54, and CB64 Pavers/Compactors. The existing engine emissions certification label contains incorrect information.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
CB54	K3J00106-00175, 177-181, 188, 191-193, 195, 198, 203-205, 207-209
CB64	CB500104-00198, 200, 203, 213-214, 217, 222-223, 225-230

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*****Group 2*****
AP-500E	JWK00240
AP-555E	A5D00352, 354-364, 366-368, 371, 374-375

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*****Group 3*****
CP44	MPC00269-00302, 304-322, 326-330, 334-339, 344, 350, 358, 362
CS44	M4C00578, 583-587, 590-592, 595-605, 607-628, 631, 633-643, 646-648, 650-671, 673, 680-689, 691-725, 728-731, 744, 752, 754, 761, 763-767, 769, 771, 773-776, 778, 780, 782

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	LABEL	EMISSION CERTIFICATIONLABEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 43% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	LABEL	EMISSION CERTIFICATIONLABEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 43% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	LABEL	EMISSION CERTIFICATIONLABEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 43% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 1

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 2.0-hour job for Group 2

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 3

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSION CERTIFICATION LABEL

MODELS INVOLVED - CERTAIN AP-500E, AP-555E, CP44, CS44, CB54, CB64

Dear Cat Product Owner:

The engine emission certification label needs to be replaced on the products listed below. The existing engine emission certification label contains incorrect information. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 19Dec2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 19Dec2014 Service Letter

Rework Procedure

Group Number 1

Image1.1.1

Image1.1.2

Group Number 2

1. Begin at the SISWeb home page. The address is https://sis.cat.com

2. From the SISWeb home page, select the Engine Technical Marketing Information - TMI Link.

3. Once in TMI, input the serial number of the machine into the reference number box and select "serial number" in the drop down menu.

4. Press the "Retrieve Data" button.

5. Select the "Emissions Data" link.

6. Click on the emissions contact link (EngineCertificationHelp@perkins.com). Refer to Image2.1.1. "TMI Screenshot".

7. Please ensure the e-mail subject line includes the PI number and the machine serial number you are requesting labels for. (e.g."PI3XXXX - M/C S/N K3J0XXXX")

8. The e-mail needs to include the following information -

Dealer Name
Dealer Code
Machine Serial Number
Engine Serial Number

Label Shipping information

Contact Name
Street Address
City
State
Zipcode
Country

Contact e-mail address
Contact Phone number

9. Once the above information has been received, the new emissions labels will be shipped.

10. After receiving the new emissions labels, remove the old labels from the engine (See Image2.1.2 "Front Left Low Label" for label location) following the steps below.

11. To access the label, remove the fuel filter element as per the D&A guide to provide access to the label, highlighted in Image2.1.3 "Fuel Filter Location (circled)".

12. Gently heat the label using a heat gun. Then using a blunt scraper lift the corner of the label taking care not to cut or damage the paint. The label should be pealable once heat has been applied so gently remove the rest of the label ? be sure to do this quickly as the label will get cold again making it more difficult to remove.

Note: the label will not come off in one piece, but if it is proving particularly difficult to remove use more heat to warm it up.

13. Once the emissions label has been removed, check the area for any excess glue or dirt. If required, please clean the area before applying a new label.

14. Fit replacement emissions label to the same original label location area.

15. Refit the fuel filter element.

16. Locate the engine bay emissions label as shown in Image2.1.4 "Engine Bay label location".

17. Gently heat the label using a heat gun. Then using a blunt scraper lift the corner of the label taking care not to cut or damage the paint. The label should be pealable once heat has been applied so gently remove the rest of the label ? be sure to do this quickly as the label will get cold again making it more difficult to remove.

Note: the label will not come off in one piece, but if it is proving particularly difficult to remove use more heat to warm it up.

18. Once the emissions label has been removed, check the area for any excess glue or dirt. If required, please clean the area before applying a new label.

19. Fit replacement emissions label to the same original label location area.