PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 9G-9113 BEARING RETAINERS FROM DEALER PARTS STOCK Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 9G-9113 BEARING RETAINERS FROM DEALER PARTS STOCK

Usage:

TEBE2458-00

18Dec2014


U-769
A-569
D-676
O-668

 

Parts stock action only

  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 9G-9113 BEARING RETAINERS FROM DEALER PARTS STOCK

7750
PI70550
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Mar2015

PROBLEM

Some 9G-9113 Bearing Retainers used in 785, 789 and 793 Off-Highway Truck transmissions, may have been improperly machined which could result in unsatisfactory service life of the component. The bearing journal diameter on the 9G-9113 Retainer may be undersized, which will allow for a poor fit of the 6Y-3484 Bearing. The loose bearing fit could allow for bearing race creep or movement, which may lead to poor bearing life and failure.

ACTION REQUIRED

Inspect all 9G-9113 Retainers purchased from September 26th, 2014 to December 10th, 2014 from dealer parts stock. Measure the bearing journal diameter to determine if the part is conforming. The outer bearing journal on the 9G-9113 Retainer should measure 114.31 +/- 0.008 mm diameter. Conforming parts should be marked and returned to stock.

SERVICE CLAIM ALLOWANCES

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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