Usage:
17Dec2014 |
(Revised 25Mar2015) |
U245
Containment - After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRESSURE SENSOR GROUP INSTALLED ON THE FRONT AND REAR SUSPENSION GROUPS ON CERTAIN 775F, 775G, AND 777G OFF-HIGHWAY TRUCKS |
|
7777 1408 1439 7227 7200 | PS61278 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS61278" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 17Dec2014 Service Letter. Changes have been made to the Service Claim Allowances. |
TERMINATION DATE |
31Dec2016 |
PROBLEM
The 2213417/">221-3417 Pressure Sensor on the rear and front suspension groups on certain 775F, 775G, and 777G Off-Highway Trucks may fail its electronic circuit. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
775F | DLS00951, 1085-1086, 1092-1094, 1098-1101, 1104-1107, 1263-1264, 1266-1267, 1269-1273, 1275-1283, 1558-1560 |
*******Group 2******* | |
775G | RFM00271-00286, 461-470, 473-492, 496-501, 522-525, 543-544, 547-548, 551, 553-554, 556-559 |
*******Group 3******* | |
777G | TNM00514, 516, 518, 520, 532, 534-535, 538, 552, 576-577, 580-581, 612, 614, 622, 676-677, 682, 770-776 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 2213417 | SENSOR GP-PRESS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 2213417 | SENSOR GP-PRESS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 3******* | ||
1 | 2213417 | SENSOR GP-PRESS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Replace the existing sensor with a 2213417/">221-3417 Pressure Sensor. Reference: Service Magazine, SEPD1792, "Pressure Sensors With Improved Design Are Now Used On Certain Cat Products" |