PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN FOR 10R9819 REMAN ENGINES ON CERTAIN 777F OFF-HIGHWAY TRUCKS EQUIPPED WITH VIMS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN FOR 10R9819 REMAN ENGINES ON CERTAIN 777F OFF-HIGHWAY TRUCKS EQUIPPED WITH VIMS

Usage:

TEBE2556-00

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26Jan2015

U-29

A-20

D-27

O-28

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN FOR 10R9819 REMAN ENGINES ON CERTAIN 777F OFF-HIGHWAY TRUCKS EQUIPPED WITH VIMS
1302		PS52864

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52864" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jan2016

PROBLEM

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The oil pan on certain Reman 10R9819 replacement engines for 777F Off-Highway Trucks machines equipped with VIMS may have an older pan with an incorrect oil level sensor location. Affected Reman engine serial number range is KBM00001 through KBM00268 and KCM00001 through KCM00707.

AFFECTED PRODUCT

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Model	Identification Number
777F	JRP00277, 279, 291-292, 300, 302-303, 305-306, 309, 321-323, 340-341, 353, 370, 372, 377-378, 381-382, 387, 390, 402-404, 407-410, 418-420, 428-432, 437, 442, 455, 458, 461-463, 465, 467, 474-475, 479, 488-494, 498, 501-502, 504, 506, 508-509, 514, 518-519, 521-522, 525-526, 531-532, 537, 541, 543-544, 547-552, 558, 569-573, 577-580, 582-585, 604-605, 608, 612-618, 621-623, 636-637, 644, 650, 652, 673-674, 680-682, 684-687, 689-691, 699-703, 713-714, 723-727, 731-734, 737-738, 743, 745-749, 761-764, 772, 774-775, 782-783, 788-789, 792, 799, 801-802, 807-808, 813, 821, 823, 825-826, 831-832, 834, 836, 840, 842-844, 850-853, 860, 866-868, 881, 887-888, 891-897, 902, 906-910, 918, 921, 929-932, 937-943, 947-948, 952, 962, 971, 977, 979, 986, 993-994, 996-997, 1002, 1005-1007, 1010-1012, 1016, 1019-1020, 1022-1024, 1026-1027, 1029-1031, 1038, 1045, 1050-1055, 1058-1059, 1061-1063, 1071, 1077, 1083-1085, 1089, 1096, 1098-1099, 1101-1115, 1119, 1121-1122, 1126-1128, 1131, 1134-1137, 1141, 1143-1144, 1146-1151, 1153, 1155-1157, 1160-1161, 1164-1165, 1189, 1210, 1225, 1259, 1274, 1319, 1334, 1349, 1366, 1386, 1389-1391, 1404-1405, 1411, 1425, 1580-1581, 1583, 1640, 1667, 1670, 1688-1691, 1696-1697, 1707, 1713, 1719, 1723, 1725, 1740, 1750, 1754, 1762-1765, 1779-1781, 1786-1788, 1808, 1811, 1814, 1847-1848, 1888, 1897-1898, 1912, 1918, 1926-1928, 1946, 1955, 1961, 1964, 1971, 1974, 1979, 1981, 1983, 1985, 1990, 2005-2007, 2013, 2023-2025, 2036, 2045-2046, 2077-2079, 2086-2087, 2089, 2095, 2104, 2110, 2135, 2168, 2170, 2174, 2178-2179, 2183-2184, 2193, 2198, 2206, 2219-2221, 2224, 2226, 2229-2230, 2261, 2263, 2273, 2285-2286, 2300-2306, 2339-2340, 2349, 2363-2364, 2366-2367, 2372-2373, 2381, 2405, 2425, 2436, 2449, 2454, 2462, 2469, 2477, 2486, 2490, 2493, 2502, 2508, 2510, 2512-2514, 2517, 2520, 2523, 2528, 2530, 2533-2534, 2543, 2549, 2556, 2564, 2568, 2572-2573, 2591, 2598-2599, 2601, 2603, 2628, 2644, 2663, 2665, 2667, 2669, 2672-2674, 2676-2677, 2688, 2697, 2699, 2703, 2705, 2721, 2726-2727, 2729, 2731, 2735-2736, 2738, 2740, 2758-2759, 2764-2765, 2775, 2784, 2786, 2794, 2798, 2803-2804, 2811, 2820, 2824-2825, 2833, 2835-2836, 2839, 2842, 2849, 2852, 2879-2882, 2889, 2902-2905, 2915, 2922-2925, 2937, 2974, 3017, 3030, 3039-3040, 3053-3055, 3086-3087, 3107, 3109, 3111, 3158, 3189, 3225, 3251, 3306-3307, 3316
777F OEM	JXP00106, 123, 144, 146-147, 153, 164-165, 200, 205, 222-224, 233-234, 245

PARTS NEEDED

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Qty	Part Number	Description
1	3531648	GASKET-OIL PAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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This program applies only if a 10R9819 Engine with engine serial number KBM00001 through KBM00268 or KCM00001 through KCM00707 is being installed in a 777F Off-Highway Truck equipped with VIMS.

Exchange the oil pan from engine being replaced/removed with oil pan from the 10R9819 Reman engine at time of engine replacement (after the engine is removed from the truck, prior to installing the 10R9819 Engine into the truck). The oil pan on the engine being removed should already have the correct oil level sensor port location as shown in Image 1.

Refer to the service manual as necessary.

Before reuse, clean the oil pan that was removed from the engine that was removed.
Use a new 353-1648 Gasket when installing the oil pan on 10R9819 Engine.
Install the oil pan from the engine removed on to the 10R9819 Engine.
Install the oil pan from the 10R9819 Engine on to the engine removed.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-100000 hrs, 0-120 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 3.5-hour job
This program applies only if a 10R9819 Engine with engine serial number KBM00001 through KBM00268 or KCM00001 through KCM00707 at the time of installation in a 777F Off-Highway Truck equipped with VIMS. Include Reman Engine Serial Number in the claim story.

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