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PRODUCT SUPPORT PROGRAM FOR INSTALLING HYDRAULIC OIL COOLER COVERS ON CERTAIN 120M, 12M, 140M, 14M, AND 160M MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING HYDRAULIC OIL COOLER COVERS ON CERTAIN 120M, 12M, 140M, 14M, AND 160M MOTOR GRADERS

Usage:

REBE5562-00

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14Jan2010


U-22
A-15
D-17
O-19

 
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Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING HYDRAULIC OIL COOLER COVERS ON CERTAIN 120M, 12M, 140M, 14M, AND 160M MOTOR GRADERS
795C
PS43022
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43022" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Jan2012

PROBLEM

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The existing hydraulic oil cooler cover may not fit properly on certain 120M, 12M, 140M, 14M, and 160M Motor Graders. The new cover has been designed to better fit the oil cooler.

AFFECTED PRODUCT

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Model Identification Number
120M B9C00500-00537

B9N00263-00269
12M B9F00619-00686

B9R00154-00158
140M B9D01988-02120, 2127-2130

B9M00816-00924
14M  B9J01023-01095
160M B9E00365-00393

B9L00430-00481

PARTS NEEDED

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Qty

 Part Number Description
1 3438138 COVER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 25% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace existing hydraulic oil cooler cover with new cover.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-5000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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 NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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