PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ON CERTAIN 12H, 140H, AND 160H MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ON CERTAIN 12H, 140H, AND 160H MOTOR GRADERS

Usage:

REBE5590-00

23Dec2009


U-457
A-375
D-405
O-410

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ON CERTAIN 12H, 140H, AND 160H MOTOR GRADERS

1353
PS43013
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43013" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Dec2011

PROBLEM

The soldered joints on radiators may fail and leak on certain 12H, 140H, AND 160H Motor Graders.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
12H  XZJ00357-00359, 361, 367-372, 403, 413, 454-455, 457-458, 464-466, 483
140H  XZH01491-01499, 1501-1509, 1573, 1582-1590, 1613, 1644-1653, 1655-1664, 1669-1677, 1688-1695, 1697-1707, 1722, 1727-1728, 1731, 1744-1758, 1763-1770, 1829-1836, 1852-1853, 1858-1862, 1872-1876, 1887-1902, 1907-1916, 1951-1953, 1957-1977, 1996-2009, 2021-2022, 2028-2037
160H  XZK00399-00525, 527, 536-538
*******Group  2*******
12H  XZJ00360, 362-366, 373-402, 404-412, 414-453, 456, 459-463
140H  XZH01479-01490, 1500, 1510-1572, 1574-1581, 1591-1612, 1614-1643, 1654, 1665-1668, 1678-1687, 1696, 1708-1721, 1723-1726, 1729-1730, 1732-1743, 1759-1762, 1771-1828, 1837-1851, 1854-1857, 1863-1871, 1877-1878, 1882-1886

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 1687461 RADIATOR GP-BSC
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 1857980 RADIATOR GP-BSC
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 21% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to the rework procedure below for inspecting the radiator.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 1
If the inspection shows that replacement of the radiator is necessary, an additional 5.5 hours labor will be allowed.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 2
If the inspection shows that replacement of the radiator is necessary, an additional 5.5 hours labor will be allowed.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Refer to the service manual if/as necessary.

Inspect the radiator that is currently installed on the machine to verify the version of the radiator.

If the top corners of the radiator are chamfered as shown in Image 1, no further action is required.
Image1.1.1
 
If the top corners of the radiator are rounded as shown in Image 2, replace radiator.

Refer to SENR8539 for removal and installation of the radiator.
Image1.2.1
 
 

Caterpillar Information System:

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