PRODUCT SUPPORT PROGRAM FOR REPLACING THE 145-2344 AND 238-8693 HOSE ASSEMBLIES ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
Usage:
REBE5536-02
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| 04Dec2009 |
| (Revised 15Sep2010) |
U-418
A-339
D-370
O-373
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 145-2344 AND 238-8693 HOSE ASSEMBLIES ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS |
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| 5057 | PS42999 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42999" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 04Dec2009 (Revised 11Jan2010) Service Letter. Changes have been made to the Termination Date. The Hose material is not suitable for this application. |
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TERMINATION DATE |
| 31Aug2010 |
PROBLEM
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| The existing 145-2344 and 238-8693 Hose Assemblies may fail on certain 773F and 775F Off-Highway Trucks. If the existing 145-2344 or 238-8693 Hose Assembly fails it will result in pinholes and bursting. The 145-2344 Hose As. and the 238-8693 Hose As. are part of the 286-0103 Lines GP-Hoist Oil. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 773F | EED00273-01082 |
| 773F OEM | EXD00100-00108 |
| 775F | DLS00275-01063 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 3 | 4J5267 | SEAL-O-RING |
| 1 | 6V9746 | SEAL-O-RING-ORFS |
| 1 | 7X7729 | WASHER |
| 2 | 8T4137 | BOLT |
| 1 | 3230049 | CLIP-LOOP |
| 1 | 3472355 | HOSE AS |
| 1 | 3472356 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-48 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Refer to the Service Manual if/as necessary. Remove and replace existing Left and Right Hoist Cylinder hoses with new Hoses. (see attached image for reference) |
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| Image1.1.1 |
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