PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED SWING BOOM CYLINDER STOPS AND NEW SWING CYLINDER PLATE ON CERTAIN 527 TRACK SKIDDERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED SWING BOOM CYLINDER STOPS AND NEW SWING CYLINDER PLATE ON CERTAIN 527 TRACK SKIDDERS

Usage:

REBE5530-00

Show/hide table

27Jan2010

U-34

A-27

O-31

Show/hide table

*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED SWING BOOM CYLINDER STOPS AND NEW SWING CYLINDER PLATE ON CERTAIN 527 TRACK SKIDDERS
6307		PS51800

Show/hide table

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51800" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

TERMINATION DATE

31Jan2012

PROBLEM

Show/hide table

The existing 2830214/">283-0214 Frame As-Cyl. can fracture on certain 527 Track Skidders. The existing swing stop can become overloaded under certain conditions.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
527	4NS00593, 603, 610-726

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
14	7X2577	BOLT
14	8T4001	NUT-HEX
6	8T4167	WASHER-HARD
22	2336978	WASHER-HARD
1	2830214	FRAME AS-CYL MT
2	3393084	BRACKET AS-STOP
2	3405129	BAR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Install an updated 2830214/">283-0214 Frame Assembly-Cylinder Mount.
Install the 339-3084 Swing Stops.
Inspect the machine trunnion mounts for a 308-0010 Block. If present, remove and replace with 8T-4001 Nuts and 8T-4167 Washers.
Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-6000 hrs, 25-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

Show/hide table

NOTE: This is a 8.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Show/hide table

Refer to the Service Manual as necessary.

Remove the existing swing stops. The stops will not be reused. Bolt the new 339-3084 Swing Stop in location using the existing mounting holes. The new swing stop is larger and has seven mounting bolts. This requires drilling three holes using the stop as a locating template for the new holes.

Image1.1.1

Install hardware as shown.

Image1.2.1

Install new 2830214/">283-0214 Frame Assembly-Cylinder Mount. The plate profile is thicker and has better chemistry for improved durability. Refer to the Disassembly and Assembly for instructions.

Image1.3.1

Remove the 308-0010 Blocks. The blocks will not be reused. (if present)
Replace with six 8T-4001 Nuts and six 8T-4167 Washers. It is recommend to reverse mount the bolt closest to the rear of the machine as seen in the photo.